We stayed at the Comfort Suites in Alexandria for two nights in June when we were attending a sports tournament, and I was not especially impressed with the hotel. I think that the manager and/or owner needs to do a serious and honest evaluation of this property.
While the housekeepers seemed very nice, the front desk staff was not particularly friendly. I also noticed throughout my stay that at least two or three employees lounged around in the breakfast area watching TV in the afternoons and evenings. This is not professional!
Although the lobby was clean, well-decorated, and inviting, the carpet in the hallways needs to be cleaned. There were many obvious stains.
Our room was large, but it was not fancy (actually just what I expected from a Comfort Suites). It was comfortable and serviceable. I liked having an in-room safe and a small refrigerator. My bed was fine, but I didn't sleep well because a train runs behind the hotel.
I must point out some issues. My husband asked for extra towels--and got them--but we didn't use them when I realized how stained they were. (A couple of them had something brown and gooey--and fresh--on them.) Even the towels that appeared reasonably clean were very thin and shabby.
I took my nephew to the pool on Saturday morning only to discover a sign that said the pool deck was open only from 3:00 P. M. until 10:00 P. M.! These hours seemed rather strange!
The breakfast was terrible. I hate to waste food, but I had to throw away the eggs and sausage because they were inedible. We did not take advantage of the (included in the room rate) breakfast the second day; instead, we went to the nearby McDonald's.
This hotel served its purpose: It provided us a no-frills place to stay for a weekend. I don't think that there are any really luxurious properties in Alexandria, so this hotel is probably no better or no worse than the other local accommodations. Nevertheless, it could be a much nicer place with some cleaning, some upgrades, and some staff training.
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- Also Known As:
- Comfort Suites Alexandria Hotel Alexandria
- Alexandria Comfort Suites