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“Very nice” 5 of 5 bubbles
Review of Novotel Panama City

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Novotel Panama City
Ranked #17 of 116 Hotels in Panama City
Certificate of Excellence
El Salvador
1 review
“Very nice”
5 of 5 bubbles Reviewed June 24, 2014

They were very nice all times. When I asked for something, immediately they please me. Rooms very clean. Food very good.I had a refrigerator in my room, security box, and a big TV. Bath quite big and always clean.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrandreu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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718 reviews from our community

Traveler rating
    332
    280
    70
    21
    15
See reviews for
137
233
68
140
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cartagena, Colombia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed June 18, 2014

It was a great hotel we loved the room and bed, but it's insulting to be charged $3.50 for a bottle of water and almost $5 for an imported bottle of Evian water in a city where cabs are sometimes as low as $3.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Alex7777777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lina T, Gerente at Novotel Panama City, responded to this review, June 21, 2014
Dear Guest,

Thank you for your important comment about the price of water from the minibar, we will take your observation for review of prices.

We hope you visit us again and to enjoy the Novotel Panama City.

Sincerely,

Lina Tamayo
General Manager
Novotel Panama City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devizes, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 11, 2014

Hotel located very conveniently for new metro and main bus routes. easy access to a range of restaurant's to suit all pockets and to shopping malls. The atmosphere in the bar is not great ad no draught beer! Dining room more than adequate for breakfast and dinner.

If you don't speak Spanish, communications with staff can occasionally be awkward, but they are outstandingly helpful. I engaged a taxi for my regular travel and negotiated a fair rate for repeat work with Jonathan, one of the drivers with the leading taxi company.

Room Tip: as the rooms are all above he garages and start on the fourth floor, quite rooms are not difficult t...
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Brawdy07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lina T, Gerente at Novotel Panama City, responded to this review, June 21, 2014
Dear Guest,

Thank you very much for your comments on trip advisor about your experience with us, it is important for us to know that the hotel and service was in line with that expected by you.

On your next trip to Panama we hope you stay with us again.

Sincerely,

Lina Tamayo Q.
General Manager
Novotel Panama City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 7, 2014

Novotel Panama city is a nice hotel with nice amenities. Huge rooms, clean bathroom, attentive staffs, convenient location, good breakfast and good value for money. The hotel is new and beautiful. Definitely recommended

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Abdul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lina T, Gerente at Novotel Panama City, responded to this review, June 21, 2014
Dear Abul A,

Thank you very much for your nice comments about the hotel and the service you received during your stay with us, it motivates us to keep improving every day to provide the best service, thanks for your recommendation of Novotel.

We would like to visit us again on your next trip to Panama.

Cordially,

Lina Tamayo Q.
General Manager
Novotel Panama City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level Contributor
149 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
4 of 5 bubbles Reviewed May 21, 2014

In the new city of Panama, walking distance to Argentina Metro Station.
Was upgraded to the suite room and it is amazingly big, with separated living room. Toilet is huge too, but would be perfect if bathtub is provided. Hot shower with strong water pressure. Wifi working well for laptop, but not very stable for iphone. Room is clean, bed is very comfortable. However, I found the wooden floor tend to be "sticky" all the time, probably due to humidity in Panama city, therefore, would strongly suggest the hotel to provide slipper!
There is a chinese dim sum restaurant not too far from the hotel, Lung Fung restaurant. I walked to the restaurant from the hotel, and the dim sum is not bad, yet not expensive. Worth trying.
Must visit the canal and old city if you are visiting Panama city.

Room Tip: Ask for higher floor, and you shall get better view.
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  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Travel_freak_mas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lina T, Gerente at Novotel Panama City, responded to this review, June 21, 2014
Dear Guest,

Thanks for your comments about your stay in Novotel Panama city, makes us happy to know that all amenities and suite were assigned your total satisfaction is one of our vip room and is spacious and comfortable.

Sincerely,

Lina Tamayo Q.
General Manager
Novotel Panama City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 20, 2014

Enjoyed our stay at the Novotel, the rooms are great, the beds are fantastic! Breakfast was good with the option of freshly made eggs.
We also had dinner one of the nights in the hotel which was ok.
We used the hotel taxis because we were 2 females on our own and we didn't think they were too badly priced. A trip out to the Allbrook Shopping Mall was $12 and took about 20 minutes in the traffic - fairly priced I think. They also picked us up which was pre arranged. We also used the taxi service for our visit to the Panama Canal with a city tour, more personal than the Hop on Hop off bus.
Would stay here again.

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 3-Bags-Full-2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 18, 2014

Hotel was beautiful and fairly priced. A breakfast buffet was included that was pretty good. A little too out of the way with expensive cabs that work for the hotel. They will try to discourage you from using public transportation which is usually the better/cheaper option. The hotel is a two minute walk from a brand new subway station that takes you to busses going almost anywhere (including the Panama Canal, which could be done for a quarter of the price).

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AtaraAQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Panama City

Property: Novotel Panama City
Address: Calle Jose I Fabrega y Thais de Ponds - Bella Vista El Cangrejo, Panama City 0857, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Panama City
#14 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Panama City 4*
Number of rooms: 100
Official Description (provided by the hotel):
Novotel Panama city is located just 17 miles from Tocumen International Airport and 50 meters from the Via Argentina Metro Station. Excellent location in the financial and commercial heart of the city, with easy access to shopping malls, restaurants and casinos to enjoy the beautiful and exciting city of Panama. ... more   less 
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Also Known As:
Novotel Panama City

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