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Radisson Decapolis Hotel Panama City
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Reviews (1,916)
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Reviewed August 25, 2010

Very nice hotel. Breakfast room (also used for dinner) is pretty spectacular design-wise. Breakfast was included in our rate and we had an excellent, reasonably priced dinner there as well. Very modern design everywhere with fast, free Wi-Fi in the room. Our deal included a $20 drink credit, which was a nice touch we weren't even aware of until we checked in. The hotel is connected to a shopping mall, which has a casino and a Hard Rock Cafe. The business center had several computers and I was able to print out my boarding passes for free (though they will charge you to print anything else) by bringing them down on a USB memory stick. There was some noise from the room above (scraping chair, footsteps), but it did not bother us too much. We only stayed one night between flights, but we were impressed.

  • Stayed: August 2010, traveled as a couple
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1  Thank Freedean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded February 5, 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2010

This is a very good place. For those who have travel in Central America and the Caribbean, this is an excellent choice, certainly above average for the region. The rooms are very clean and spacious, staff is attentive. Breakfast has good quality of food. Two restaurants are good too (sushi especially if you feel like people watching and having a good drink). Give yourself some extra minutes in the morning as elevators tend to run slow and/or packed with people. You will get free (good speed) Internet and a $20 voucher at check-in towards drinks (this is to be used daily not a one shot deal).

Stayed: July 2010, traveled on business
Thank CandyManMia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded February 5, 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2010

We, my family (6) and our family friends (6), traveled to Panamá to make a cruise and spend two nights at Radisson Decapolis.
The hotel is beautiful, comfortable, clean and have greats facilities, like the cassino and shopping connected. - The hotel gave discounts to us!! Evean with the "club" in the pool bar the rooms are very quiet.
Wonderfull staff, in special the guy from front desk and the waiter of the breakfast restaurant (I can not remember their names know, sorry)
We also schedule transportation services and tours with the hotel and everything were perfect.

  • Stayed: February 2010, traveled with family
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Thank pbfigueiredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded February 5, 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2010

I stayed for one week in this hotel while working in Panama. The suites are very spacious, including sitting area, bedroom, bathroom and dressing room, and even the regular bedrooms were perfectly adequate. The beds too are very comfortable and with floor to ceiling windows the rooms are very light.

Our rate included $20 nightly at the bar which worked very well, not least as I heard from a Panamanian that the hotel boasts the best bar in Panama City.

Three things annoyed, particularly as I fell ill. Firstly, although the hotel was very helpful in arranging a doctor, when I then put the 'do not disturb' sign on the door, they telephoned (waking me up) to check whether I really meant 'do not disturb' or did I in fact want them to clean my room. Secondly a room key is required to use the lift, something which is not unusual for security reasons. However at this hotel the room key only grants access to your own floor - this meant that colleagues could not visit my floor to deliver important documents or medicines. Thirdly, with the internet not working I had to query with the concierge who assured me that there was not a problem on their side. After a painful 45 minute discussion, I was sent away, only to learn later that they hadn't checked their router (it wasn't working).

Would still recommend this hotel for sure, but would recommend the hotel to change its lift policy and 'do not disturb' practice.

  • Stayed: June 2010, traveled on business
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2  Thank psw21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded February 5, 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2010

A great hotel. Restaurant is AMAZING. Even the lunch buffet blew us away. The staff was fantastic. Highly recommend this place. Love shopping? It's attached to a mall.

  • Stayed: January 2010, traveled as a couple
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Thank Ally Mack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this reviewResponded February 5, 2015

Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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