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“Very Good”

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Radisson Decapolis Hotel Panama City
Ranked #23 of 113 Hotels in Panama City
Certificate of Excellence
Miami, FL
Level Contributor
116 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Very Good”
Reviewed July 20, 2010

This is a very good place. For those who have travel in Central America and the Caribbean, this is an excellent choice, certainly above average for the region. The rooms are very clean and spacious, staff is attentive. Breakfast has good quality of food. Two restaurants are good too (sushi especially if you feel like people watching and having a good drink). Give yourself some extra minutes in the morning as elevators tend to run slow and/or packed with people. You will get free (good speed) Internet and a $20 voucher at check-in towards drinks (this is to be used daily not a one shot deal).

Stayed July 2010, traveled on business
Helpful?
Thank CandyManMia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review, February 5, 2015
Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,776 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
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English first
Sao Paulo, Brazil
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 10, 2010

We, my family (6) and our family friends (6), traveled to Panamá to make a cruise and spend two nights at Radisson Decapolis.
The hotel is beautiful, comfortable, clean and have greats facilities, like the cassino and shopping connected. - The hotel gave discounts to us!! Evean with the "club" in the pool bar the rooms are very quiet.
Wonderfull staff, in special the guy from front desk and the waiter of the breakfast restaurant (I can not remember their names know, sorry)
We also schedule transportation services and tours with the hotel and everything were perfect.

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pbfigueiredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review, February 5, 2015
Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albans, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed June 23, 2010

I stayed for one week in this hotel while working in Panama. The suites are very spacious, including sitting area, bedroom, bathroom and dressing room, and even the regular bedrooms were perfectly adequate. The beds too are very comfortable and with floor to ceiling windows the rooms are very light.

Our rate included $20 nightly at the bar which worked very well, not least as I heard from a Panamanian that the hotel boasts the best bar in Panama City.

Three things annoyed, particularly as I fell ill. Firstly, although the hotel was very helpful in arranging a doctor, when I then put the 'do not disturb' sign on the door, they telephoned (waking me up) to check whether I really meant 'do not disturb' or did I in fact want them to clean my room. Secondly a room key is required to use the lift, something which is not unusual for security reasons. However at this hotel the room key only grants access to your own floor - this meant that colleagues could not visit my floor to deliver important documents or medicines. Thirdly, with the internet not working I had to query with the concierge who assured me that there was not a problem on their side. After a painful 45 minute discussion, I was sent away, only to learn later that they hadn't checked their router (it wasn't working).

Would still recommend this hotel for sure, but would recommend the hotel to change its lift policy and 'do not disturb' practice.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank psw21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review, February 5, 2015
Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 22, 2010

A great hotel. Restaurant is AMAZING. Even the lunch buffet blew us away. The staff was fantastic. Highly recommend this place. Love shopping? It's attached to a mall.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review, February 5, 2015
Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Fortuna de San Carlos, Costa Rica
Level Contributor
191 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed June 15, 2010

Every Radison SAS I've stayed in has always surprised me as being VERY nice! The Ducapolis was no exception. Driving in and around Panama City was total chaos and when we checked into the hotel we were both extremely pleased. We had drinks on the rooftop bar which looked like it was right out of a movie, had a fantastic dinner at the restaurant downstairs, and visited the lobby bar which was like stepping into one of the most hip bars in town. When we went to our room we couldn't hear any of the traffic, noise from either of the bars, it was perfectly quiet. We would recommend everybody to stay here if you find yourself in Panama City!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review, February 5, 2015
Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 6, 2010

The Hotel value and services are very good for the price. I travel a lot and it is a good standard for Latin America....Dont quote me wrong I am not saying that LatinAmerican Hotels are bad the standards are different to those in USA or Canada.... Well this hotel has a good location!, the breakfast is pretty good, and the services are good.

The down part are the elevators: they are quite slow and it takes a lot of time to get them on any floor.....Also the other down side is that noise from the corridors could be hear trough the doors but is not that bad...

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank worldtraveller555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review, February 5, 2015
Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Springs, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 23, 2010

Our travel agent had booked us at Plaza Paitilla which is across the street after reading those reviews I was horrified.. I red the radisson reviews and at first I was skeptical there were some bad and some good.. but am glad I stayed.. The service was awesome they cleaned our room twice a day... Its conveniently located next to the mall & casino so food is at your doorstep.. The only con I have is the breakfast it is terrible for a big eater <3.. but overall it was just cereal and fruit.. I recommend this stay to anyone who stays in Panama the location can't be beat..

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review, February 5, 2015
Thank you very much for taking the time to share your wonderful experience with us here in Radisson Decapolis Hotel. We are very happy to know that you could enjoy of our great location and all we have close to us just to give you an excellent service and a fantastic visit to Panama. We hope you come back soon and give us the honor to welcome you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Decapolis Hotel Panama City

Property: Radisson Decapolis Hotel Panama City
Address: Avenida Balboa-Multicentro, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Panama City
#3 Casino Hotel in Panama City
#3 Romantic Hotel in Panama City
#7 Business Hotel in Panama City
#12 Spa Hotel in Panama City
#17 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Decapolis Hotel Panama City 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Radisson Panama City
Hotel Decapolis Panama
Panama City Radisson
Decapolis Hotel Panama
Radisson Decapolis Hotel Panama City

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