I generally liked the hotel and would stay there again. Rooms are modern and comfortable, although the furniture and decor elements feel a little cheap at times.. nevertheless, nicely appointed and will sure look great for another few years. Good shower pressure, decent internet speed. The bridge to shopping center is convenient, the gym has enough basic equipment for a workout, the pool and hot tub on the 4th floor are pleasant. Breakfast has plenty of choices and service at breakfast was fast and polite.
The minor issues: I agree with the previous reviews that the front desk is the weakest link - arrival experience could be so much better with minor changes. I was the only person at check-in, there were 2 receptionists available and typing on their computers, and neither of them bothered to acknowledge that I was standing there for a good 5 min. I do not expect them to drop whatever they are doing when the guest shows up, but I do expect eye contact, hello and 'i'll be right with you in a moment'.
Another small problem I had was with the minibar - whoever stayed in the room before me did an age-old trick of taking the water bottles (the ones for sale), drinking the water, then refilling the bottles and putting the caps back on - so the water looks full to the person stocking the minibar. I noticed the seals were broken on those bottles, called the front desk to inform them - that service request was forgotten, and I came back to 'used' water.
Overall, an ok stay, but don't expect it to be flawless.
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- Also Known As:
- Radisson Panama City
- Hotel Decapolis Panama
- Panama City Radisson
- Decapolis Hotel Panama
- Radisson Decapolis Hotel Panama City