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“PANAMA GOT THIS ONE CORRECT” 5 of 5 bubbles
Review of Wyndham Panama Albrook Mall

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Wyndham Panama Albrook Mall
Ranked #7 of 116 Hotels in Panama City
Certificate of Excellence
Punta Chame, Panama
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“PANAMA GOT THIS ONE CORRECT”
5 of 5 bubbles Reviewed September 8, 2013

This hotel is truly a pleasant experience in panama...for local residents and expats alike.... upon arrival at the hotel...you are greeted by valet parking attendants...speaking both spanish and english.... unlike so many panama establishments that cater and server americans with spanish speaking only staff.... dont make sense to us !!!... workers at the door..holding it open for you with a smile as they guard your luggage..waiting for a swift checkin with no problems... to show you a very clean...modern .free wifi... room.... fantastic so far..!!

the eateries in the hotel are very well staffed and smiles everywhere... is this .."panama".... an establishment with an american work ethic !!!

i truly hope this atmosphere remains..for it its really a diamond in the rough...just a fantastic hotel...in one of panamas most fantastic mall...albrook

i had to point out...they even had english songs playing in the elevators....

the only negative thing i can point out... and i was laughing at this... the shower control has h and c on it...for hot and cold...and the h and c...is wrong....lol....i had to laugh..... but when you turn it to the "c".... its as warm or hot ..as you can stand it...... still a good thing... but i am still laughing...and you will also when you visit this fine hotel....

Room Tip: ...any room is fine
See more room tips
  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank chicagocap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, General Manager at Wyndham Panama Albrook Mall, responded to this review, October 5, 2013
Thank you for the fantastic review. I am glad that our Welcome Team (combination of valet parking & bell person) greeted you when you arrived and opened the doors for you with a smile – it makes all the difference in showing our customers our passion to serve them. Your comment regarding the shower control being confusing is “dead on”. We have had several guests mention this to us and we are actually in the process of putting a decal which shows which way is hot and which way is cold. I hope you have an opportunity to visit us in the near future as our beautiful infinity pool is now open. Guest love to lounge in the pool, soak in the sun and enjoy the amazing sights of the city, Ancon Hill (highest point in Panama City), Balboa Port, and the National Airport.
Glenn Simon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,364 reviews from our community

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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
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English first
brockton, ma
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 6, 2013

This new Wyndham Hotel has been open for just over a month. Staff is great. Food is very good. Finishes in rooms have a great contemporary feel. Roof top pool is beautiful. The rooms are very spacious and reasonable. This hotel also has some fabulous suites. One features a Samsung Experience - surround sound entertainment, a Family Suite, and a Fitness Suite. Although the king bedded rooms have spacious bathrooms - there are no tubs. The suites have fabulous deep tubs and are very large. Overall very good experience. The hotel will also feature a Casino in the future and is attached to the largest mall in Central America with over 600 stores!

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Suzyd1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, General Manager at Wyndham Panama Albrook Mall, responded to this review, October 5, 2013
Thank you for your super review. I am glad to hear that you felt our “staff was great” -- I will certainly pass on your comments to my team. As you mentioned we have a beautiful root top infinity pool and our customers are raving about it – guests love lounging, soaking in the sun and enjoying the amazing sights of the city, Ancon Hill (highest point in Panama City), Balboa Port, and the National Airport. You are correct that all of our rooms have showers – if you do need a tub our 14 suites have a large walk-in shower as well as a large tub to soak in. Should your travel plans bring you back to Panama City we hope to have an opportunity to welcome you back.
Glenn Simon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 3, 2013

New hotel, swimming pool not ready yet, but staff is very nice. Hotel location is fantastic with direct entrance to the Allbrook Mall.

We also went to the tapas restaurant, excellent food at a very reasonable price.

Nice stay, will do it again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JFC311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, General Manager at Wyndham Panama Albrook Mall, responded to this review, October 5, 2013
Thank you for your great review. I am glad that you found our staff to be very nice. I have some great news – our pool is now open. Guests love our infinity pool – lounging, soaking in the sun and enjoying the amazing sights of the city, Ancon Hill (highest point in Panama City), Balboa Port, and the National Airport. I will let our Executive Chef Yeins know that you enjoyed the tapas in the Gastro Bar. Chef Yeins was in Spain last year to cook with some of Spain’s best Chefs and perfect the tapas he serves in the Gastro Bar. I am thrilled to hear that you will stay with us again.
Glenn Simon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LakeWorth Florida
1 review
5 of 5 bubbles Reviewed August 31, 2013

Amazing new facilities right next to the AlBrook Mall in case you need to do any shopping. Friendly and very courteous and friendly staff. Only at ten minutes from the Panama Canal really a good location

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Roberto D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, General Manager at Wyndham Panama Albrook Mall, responded to this review, October 5, 2013
Thank you for the great review. I am glad that during your stay you found my team to be friendly & very courteous. As you mentioned we have a super location and just 10 minutes to the Panama Canal. Just in case you didn’t get a chance to visit our roof top infinity pool – from this vantage point you can see some the amazing sights of the city, Ancon Hill (highest point in Panama City), Balboa Port, and the National Airport. Should you travel plans bring you back to Panama City – it would be a pleasure for us to serve you again.
Glenn Simon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
5 of 5 bubbles Reviewed August 30, 2013

It is brand new and a few items are still being worked out (the pool doesn't open until Sep 5). The staff is really first rate, any problems related to a new hotel were handled cheerfully, all had a "can do" attitude. They handle English with ease. We have stayed on two separate occasions within 3 weeks of opening and will stay again while in Panama City. It is kind of nice to be attached to the largest shopping mall in Latin America. All the sites to be seen are an easy ride from the hotel. It's clean, it's new, it has a great attitude. Try the fried seafood dish with a cocktail. Ask for Capitan Jack Sparrow.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, General Manager at Wyndham Panama Albrook Mall, responded to this review, October 5, 2013
Thank you for being one of our first repeat guests and for the fantastic review. I am glad to hear that you found our staff “first rate” and with a “can do attitude”. I have some great news – our roof top infinity pool is now open. Our customers are raving about our infinity pool – guests love lounging, soaking in the sun and enjoying the amazing sights of the city, Ancon Hill (highest point in Panama City), Balboa Port, and the National Airport. I am thrilled to hear that you will stay again with us when your travel plans bring you back to Panama City.
Glenn Simon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
1 review
5 of 5 bubbles Reviewed August 26, 2013

We stayed at this hotel for 4 days at the end of our 5 week Panama holiday. It was a wonderful hotel to stay in and was the icing on the cake of the vacation. The rooms were clean and very comfortable. The beds were divine. The sheets were exquisite. The location, attached to Albrook Mall with the bus depot being at one end, allowed us to catch the local buses downtown and back very easily and cheaply. The staff were so friendly and helpful. This is THE place to stay in Panama City. We would stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KathieM341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, General Manager at Wyndham Panama Albrook Mall, responded to this review, October 5, 2013
Thank you for a fantastic review. It was uplifting to my team that you said that our hotel is “the place to stay in Panama City”. I truly work with an amazing team of individuals and it was great to hear that my team was so friendly & helpful. I am thrilled to know that you would stay with us again.
Glenn Simon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Findlay, Ohio
Level Contributor
305 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

My wife and I and another couple spent one night here because we had to catch an early flight at the Albrook airport. The hotel had just opened so somethings were not ready. The Internet access, pool and deck area were not ready yet. Everything is modern and nice and new. The staff was very friendly. Most things were very efficient except for the check in and check out process. They are still learning the system. The rooms are big and comfortable with all the expected ammenities. Again, if you come to the city and don't feel like driving back to the beaches or you want a good point to see the city, this is a great choice.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stargazerm31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, General Manager at Wyndham Panama Albrook Mall, responded to this review, October 5, 2013
Thank you for the very nice review and your patience as when we just opened we did not have working as we do today. I am pleased to let you know that the internet works fantastic, the check-in & check-out process is much faster and that our roof top infinity pool is now open. Our customers are raving about infinity pool – guests love lounging, soaking in the sun and enjoying the amazing sights of the city, Ancon Hill (highest point in Panama City), Balboa Port, and the National Airport. I am do hope we have an opportunity to welcome you back again so you can see all the changes since we opened.
Glenn Simon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Panama Albrook Mall

Property: Wyndham Panama Albrook Mall
Address: Ave. Marginal, Ancon | Albrook Mall Shopping Center, Panama City 00000, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Panama Albrook Mall 4*
Number of rooms: 331
Official Description (provided by the hotel):
Located in the largest shopping mall in Latin America (Albrook Mall), less than 5 min away from the City of Knowledge, Panama Canal & the US Embassy & 10 min away from the Financial District, this upscale Wyndham is 35 minutes from Tocumen Intl. Arpt. (PTY). Wyndham offers 331 comfortable guest rooms, 3 restaurants & lounges, cutting-edge technology, over 36,000 sq.Ft. Of naturally-lit meeting space, a roof-top solarium and infinity pool and direct access to over 600 shops and boutiques of Albrook Mall. ... more   less 
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Also Known As:
Wyndham Panama Albrook Mall Panama City

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