We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2 people are viewing this hotel
Booking.com
$215
No prepayment needed
Westin.com
$215
Book Now with Marriott Bonvoy
Algotels
$145
Fully refundable before Fri, Mar 22
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,249)
Filter reviews
1,249 results
Traveler rating
907
258
45
18
21
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
907
258
45
18
21
Show reviews that mention
All reviews costa del este great hotel business district club lounge rooftop pool nice room breakfast buffet is panama city franklin concierge
Selected filters
Filter
Updating list...
269 - 274 of 1,249 reviews
Reviewed January 7, 2017 via mobile

I've stayed at this Westin quite a bit and have been very impressed with the extremely attentive service. Chiara checked me in at the front desk and is always so cheerful making sure I have an excellent stay. The whole front desk staff has immediately taken care of any issues or questions that I have and are always so friendly.
Also love the breakfast buffet! Elizabeth is so sweet and super attentive. She always asks how I'm doing and makes sure I have everything that I need. She even knows my morning beverage order! Everyone at breakfast is also very friendly and attentive. Great way to kick off the day!
I have been so impressed with the cleanliness and great service at the hotel and have had an overall excellent stay. Definitely recommend staying here if visiting in Costa Del Este!

Date of stay: December 2016
Trip type: Traveled on business
2  Thank Taylorvmiller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this reviewResponded January 10, 2017

Thank you Taylorvmiller,

We love to hear about our guests' stay, especially when they are wonderful comments like yours. We are glad everyone in our staff provided you with the friendly, personal and attentive service we always look to give to our guests. Chiara, Elizabeth and the rest of our staff will be delighted to hear about your review. Thanks again for your comments and recommendation and we look forward to welcoming you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2017

We spent new years eve here. Staff were very friendly, The pool on the roof with a nice view. Best place to relax. Chiara an her workgroup outstanding. Best breakfast to star 2017!! Hope to come back again...

Date of stay: December 2016
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Randaljc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this reviewResponded January 10, 2017

Dear Juan,

It was our pleasure to host you during New Years. We are happy to see you enjoyed the privacy and relaxed area in our rooftop pool as well as our international breakfast buffet.
We hope as well to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2017 via mobile

I only stayed for a few days. But let me tell you everyday I spent as a guest there they always treat it me like family. And that's the reason this hotel and staff are so unique!. The front desk team (and I'm sorry for not remembering all of you) Bertha,Daniel,Chiara and everyone else who where always there making sure I had a pleasant stay!. I wanna say thank you and will be coming back to this hotel that's for sure.

Date of stay: December 2016
Trip type: Traveled solo
Thank MrBeen998
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this reviewResponded January 10, 2017

Dear MrBeen998,

We are glad to hear we made you feel at home during your short visit with us. Our staff strives to provide a warm personalized service to our guests are they will be delighted to read your comments and recognition. Thank you for choosing us and we hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2017 via mobile

A Very nice modern hotel with a beautiful rooftop pool. Located in Costa DEL Este which is a little more quiet than some of the other places downtown. Very friendly and helpful staff and helpful staff. Chiara at the front desk continually pointed us in the right directions :)

Date of stay: January 2017
2  Thank Martin F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this reviewResponded January 5, 2017

Thank you Martin,

It delights us to hear your stay was great! Our location is indeed separated from the hustle of the city by just a 5 min car ride away. We're very happy our staff, especially Chiara, left a great impression with her service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2017

We loved this place as we didn't have much planned and enjoyed relaxing by the rooftop pool quite a bit. It's in the Costa Del Este which is a nice enclave closer to the airport and away from most of the noises and smells of downtown, but easy to get to. We had a beautiful room on the 17th floor and the hotel overall was very clean and modern. They have a good chef and a good menu which we really enjoyed. It's an interesting neighbourhood, filled with expensive condos and lots of good places to eat, but not much nightlife. The only ways to visit the city and area is by car and I don't recommend driving, which leaves you with Uber, taxis or the hotel's car service. The hotel service is safest and most comfortable as we were in a few sketchy cabs during our time, almost gagged from exhaust fumes in one cab we took. Hotel staff were all very pleasant and helpful and all spoke good English (much better than my Spanish). Check-in and check-out were very smooth with no hassles at all. Our room was a good size, nice bed, kept well cleaned, with everything we needed. My only suggestion is that they invest in some better coffee as the brewed stuff is only so-so and a double espresso costs about 6 dollars..
Also, note that there are no beaches anywhere in Panama City despite the miles of coastline- so you'll need to pay for a ride to the Pacific beaches (west of the canal) or Caribbean beaches to the north, both a couple of hours away.

Room tip: Order an Executive Club room which is on the 17th floor with great view and great service
Date of stay: December 2016
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank JimL2961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this reviewResponded January 5, 2017

Dear Jim,

Thank you for sharing your comments with us. We are very glad to hear that your stay with us great, conveniently aided by our location just outside of the hustle of downtown.
We're also happy you enjoyed our Chef's creations as well as our the comfort of our rooms and attention of our staff. We will look into other coffee brands . Thank you for your this input and we hope to welcome you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews