On our last visit to Panama City we say this hotel and thought next time we would like to stay there. I have a permanent residency card for Panama and am eligible for the jubilado discount on hotels. I called the hotel itself to make the reservation and let them know I wanted the discount. They told me the only way to make a reservation was online. I explained that I wanted to make the reservation with a jubilado discount. They again said make the reservation online. So I made the reservation onlilne and in the comments place added that I wanted the jubilado discount. There was no where else on the form to add discounts. I place the reservation and printed a copy.
We arrived at the hotel at 2:45. Check in was at 3. The front desk people all acted like they did not know what they were doing.It took several very young people looking at multiple computers and making phone calls a little over 40 minutes to figure out a room for us get to us to the point of paying for the room. I don't even know what that problem was. They kept saying everything is okay. Then I must have laid a bombshell. They told me what the room rate was. I said that I had asked for the discount on my reservation which they also had a copy of in their hands. They said no. That I should have made the reservation by phone. I told them I did try and was told they would not take a reservation on the phone. To make a long story short. I did not receive a jubilado discount. I would have taken my business elsewhere except it was late in the day and I had no idea where else to go or what they would charge.
The room was okay. For being new it seemed a bit sparse. The safe in the room would not work. You could not use the pool, because all the ladders to go in and out were gone. There was no way after jumping in that you could possibly get out without a ladder.
- Official Description (provided by the hotel):
- The TRYP Panama Centro is located in the heart of Panama City in the upscale El Cangrejo, Bella Vista neighborhood just 15 miles from Tocumen International Airport & 250 mts from the New El Carmen Metro (Subway) Station. The convenient location of our hotel puts you within walking distance to some of Panama's best restaurants (40+ or more restaurante within 10 minutes walk), shopping and nightlife ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Hotwire, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Tryp by Wyndham Panama Centro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Tryp By Wyndham Panama Centro Panama City