We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel for a few days”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Panama
Ranked #29 of 113 Hotels in Panama City
Certificate of Excellence
Bogota, Colombia
1 review
“Good Hotel for a few days”
Reviewed February 17, 2014

The rooms are fine, the bed is a little harsh. The best of this hotel is the cordiality of the staff (and this is weird in Panama). The breakfast is not the best but fine (eggs, cereal, juice, meats) but again the cordiality of the staff including the restorant is the best.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Edwin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, February 25, 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy.
We are very sorry for the beds, we have a Garden Sleep System bed, that adjust to select the level of comfort, from soft to firm, is a dial on the side in the bed, the information is at the receptions and rooms, we apologized for don´t give the information easy.

We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

749 reviews from our community

Traveler rating
    303
    294
    100
    31
    21
See reviews for
146
201
63
237
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Buffalo, New York
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 16, 2014

Stayed to 1 night on two separate occasions. Well managed hotel. Friendly, trained staff. Good size rooms. Clean, comfortable stay at reasonable prices.
Whirlpool area on the 16th floor is very small but well designed and compensates visitors with great city views from open air balcony and photo ops.

Area is full of interesting night life, casinos, restaurants, clubs, but watch out for some shady characters around on the streets in the evening. As usual in Panama, dress smart casual, leave your valuables at home or at the hotel safe, do not carry or hide somewhere in your pockets iPhone, Rolex, etc.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onstep57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, February 17, 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
1 review
Reviewed February 13, 2014

Do not accept room 1513 as it is directly underneath the outdoor jacuzzi on the 16th floor. Pumps and sounds of running water interrupts sleep. Suggested to hotel to turn off pumps from 10pm to 8am. Service was good by hotel staff, friendly porters and front desk people. As a Diamond, they thought they were doing me a favour by giving me 'prime' room near top floor. I can not believe that no one has ever addressed the sound of the jacuzzi motors and water running before me.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ct M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, February 17, 2014
Thank you taking the time to share your review in Trip Advisor.
We are very sorry to hear that you did not enjoy your recent stay with us. We take our guests comments very seriously, and we will be sure to pass yours along for future improvements and review this room and his noise.
We hope that you choose to stay with us in the future so that we may show you an improved experience and a stay.
We do hope to welcome you again as a guest at Hilton Garden Inn Panama during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hungary
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 12, 2014

I'm not a picky person, but clean sheets are minimum, even in a hostel. The sheets didn't seem too clean, the bedspread had stains everywhere, so did the towels. I think overall it was way below Hilton standards.
On the check-out we were charged for a breakfast we never had, it was cancelled right away though after complaining.
The view is nice, especially from the roof. The pool is a tiny one, it's not a pool, it's just a big jacuzzi.
Location is far from the old town if you prefer walking, but you can catch a taxi for 3-5 dollar, but you need to negotiate, don't pay the first price. And don't take the taxi the concierge is offering, that's too expensive.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ggabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, February 17, 2014
First we would like to thank you for choosing the Hilton Garden Inn, Panámá and for taking the time out to review our hotel.
All comments are taken very seriously and are dealt with immediately, in order to better our services for our guests.
I'm very dissapointed that your stay with us was not what you expected however I'm glad you gave us the chance to correct things. I really apologize for the inconvenient.

We thank you for your loyality and look forward to seeing you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
78 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed February 11, 2014

We spent our first three nights in Panama here, and were very impressed with the quality of the room for the money paid. The hotel is located in El Cangrejo, which is the modern part of the city, with plenty of bars and restaurants within walking distance in the evening. During the day, most things of interest were a short and cheap taxi ride away, and it always seemed to be easy to get a taxi on the street, even when we left early in the morning to head to Albrook.

The room itself was very modern, with comfortable beds and a very good shower, and the coffee maker was a nice touch. It was also relatively quiet given the large amount of traffic on the roads next to the hotel.

One minor issue was the key card stopped working one day, which required a few trips to reception before this was sorted.

I also liked the rooftop jacuzzi, with the terrace also a great spot for views of the city.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BalhamWolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, February 17, 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.
Our main purpose is to offer a memorable service and great stay to each of our client, we are happy to learn when we achieve it!
We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sun Prairie, Wisconsin
1 review
Reviewed February 4, 2014

We spent two nights at this hotel. The first was on our trip flying into Panama. We spent a night before heading off to Boquete for two weeks. We also stayed here on our way back from Boquete before flying back to the states. This was one of the few hotels we could find with a king size bed in Panama City. The location is good, being situated between the two airports, with many restaurants and shops within walking distance. We had dinner at the hotel our first night there and the food was delicious and fresh. The chef even came out and asked us how we enjoyed our diner. Luckily we speak enough Spanish to be able to converse a little. The check in desk spoke perfect English. We had a problem opening our safe before we left, and Jorge, the night security guard, came up to our room at 11:30 to help us get our passports out. He was very professional and friendly, and I appreciated his kind smile when it was probably our fault that I didn't remember the correct number. I would definitely recommend this hotel and we will be staying here again. The breakfast buffet was also very good and the fruit was the freshest and most delicious we have had a long time.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DNKTEMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, February 7, 2014
Google Translation
En nombre del Hilton Garden Inn Panama le agradecemos por haber tomado el tiempo de compartir su experiencia en TripAdvisor.
Nos agrada enterarnos que disfruto de su estadía en el hotel.
Sus felicitaciones sobre el servicio brindado en el restaurante nos halagan mucho.
Cada día nos comprometemos a ofrecer una experiencia memorable a nuestros huéspedes; nos encanta enterarnos cuando lo conseguimos.
A Jorge en seguridad le extenderemos sus comentarios.

Esperamos volver a recibirlo, durante su próxima estadía a la ciudad de Panama!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alaska
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 4, 2014

We had pre booked online. On check in, we were given a room on 15th floor right under the bath tub sized jacuzzi on the very small rooftop area (max 4-6 people) on the 16th floor. NOT SWIMMING POOL. The rooftop is not a spot to hang if any folks are drinking. We preferred coffee up there in the morning. When the jacuzzi was turned on our roomed roared with a very loud hum. The desk let us check out a new room on the 11th floor after we realized the effects of the pool when in operation after an evening out. We moved ourselves. The tv control in the new room had bad batteries .We had this fixed in the morning.
We had our own car with our own garmen nuvi. We could not find this hotel under Hilton Garden Inn. It was under PHHilton. The valet parking was excellent service.
Having experienced downtown PC, we would not elect to do this again.
The plants in the front of the hotel look very nice. The staff is helpful and bilingual. The location is good for downtown. The sushi at the Veneto is excllent. The breakfast buffet is too expensive for us so we ate at the Manalo restaurant which was a better cost.

Room Tip: Rooms on the south side are quieter.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank akfishingirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review, February 7, 2014
On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor.

Our main purpose is to offer a memorable service and great stay to each of our client!

We will be very pleased to welcome you again during your next visit at Panama City.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Panama City hotels
0.3 mi away
DoubleTree By Hilton Panama City
0.1 mi away
Tryp by Wyndham Panama Centro
Tryp by Wyndham Panama Centro
#18 of 113 in Panama City
1,141 reviews
0.4 mi away
Best Western Plus Panama Zen Hotel
Show Prices
Show Prices
Show Prices
0.6 mi away
Novotel Panama City
Novotel Panama City
#19 of 113 in Panama City
764 reviews
0.3 mi away
Hyatt Place Panama City Downtown
Hyatt Place Panama City Downtown
#10 of 113 in Panama City
803 reviews
0.3 mi away
Hampton By Hilton Panama
Hampton By Hilton Panama
#32 of 113 in Panama City
410 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Panama? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Panama

Property: Hilton Garden Inn Panama
Address: Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Garden Inn Panama 3.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Priceline, Hotels.com, Expedia, TripOnline SA, Hotel.de, Cheap Tickets, Cancelon and HotelQuickly so you can book your Hilton Garden Inn Panama reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Panama Panama City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing