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“Expensive but great !!!”
Review of Riande Aeropuerto

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Riande Aeropuerto
Ranked #36 of 115 Hotels in Panama City
Reviewed May 28, 2013

Expensive, yes ! But a real good and professionnal service. We arrived in the middle of the night, 2AM, and no problem with checking us in for the night. We asked for another room (to much noise by the swimmingpool) the day after : no problem ...Big rooms, nice furniture, very good bed and a lot of pillows! Missing bedside lamps. Employees were always smiling and polite. Good food at the restaurant, we loved the barbecue (don't forget a flashlight because candles are romantics but you see nothing !). We were desapointed with the breakfast, so few items (cheese slices, ham slices, thawed and rubbery pastry, scrambled eggs ok, a few slices of watermelon and pineapple... but great waffles "home made" by a young woman when you want!), I expected a breakfast of much better quality and originality in a hotel of this quality and at this price. .

Room Tip: Rooms by the swimming pool are nice with a terrace with table and chairs, but could be noisy. Your t...
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  • Stayed: May 2013, traveled as a couple
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Thank Gabrielledelune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 26, 2013

We, our family and friends, have stayed at the Riande Aeropuerto Hotel at Tocumen Airport many times over the 8 years we have been in Panama - and we only stayed there because we HAD to due to flights. In February, 2013 we booked our family in and we were absolutely amazed at the gorgeous updates that had been made. What also impressed us was the excellent customer service at the front desk and in the restaurant. Due to a delay in our family's flight they missed their night and the front desk called the manager to have him authorize transferring that booking to their last night in Panama. It was all done with the best service we have encountered in hotels in Panama. The food in the restaurant was also excellent and is reason enough to want to stay at the Riande now. In the past we had given up on the restaurant. We were very glad we gave it another try. Whoever has taken over the Riande is doing it right.

  • Stayed: February 2013, traveled with family
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1  Thank Travelingwomyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2013

We really enjoyed our stay at the Riande Aeropuerto Hotel. We had booked but ended up arriving a day early after traveling from the San Blas islands. There was no problem with checking us in for an extra day or for even checking us into the room a few hours before the normal check in time. We really appreciated this welcome and continued to enjoy our stay at this very attractive hotel. The pool, reception area, bar and dining areas are all very beautifully presented, with the bedrooms not quite as opulent but still perfectly comfortable. The staff were all very friendly and the shuttle service to the city and the airport was excellent.

  • Stayed: May 2013, traveled as a couple
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Thank LynOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

We have stayed at the Riande many times and although it is more expensive than the hotels in the el Cangrejo area, it is a great timesaver and sleepsaver to be 5 minutes from the airport. The wake up call was a real person and it was on time. The renovations are sorely needed and our renovated room was comfortable and fresh. The pool area is lovely and we had dinner with our welcome drinks. My husband had stayed there a few years ago and was pleasantly surprised at the "New improved Riande". The breakfast buffet began at 0530 which is great if you have an early flight.

  • Stayed: May 2013, traveled with family
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2  Thank casaarcoiris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

We were not informed upon booking that the hotel was under construction. When I asked about spa services, nobody got back to me. When I had a feminine emergency, there was nothing available to me in the hotel. I asked the staff if there was a store nearby and was told that there wasn't. When I finally had to explain to several male staff members that I needed tampons, they finally pointed me (with bad directions) to a store nearby. Not wanting to walk unfamiliar streets, I had the front desk call me a cab who then charged me $10 for a very short round trip. Cabs across town normally cost $5.

  • Stayed: March 2013
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Thank Brandy1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, General Manager at Riande Aeropuerto, responded to this reviewResponded May 11, 2013

Dear Brandy1986,
I am deeply sorry and ashamed for all the incoveniences you had dyring your last stay, this situation does not reflect our high standards in service we on a daily basis aim to provide our guests.
I´m meeting with my Operations Manager and Front Office Manager, details like these make a world of a difference and we can´t let them just slip away.
I can´t but apologize again for the situations you had to go through. Please allow me to have your patronage again when you visit Panama, I´ll personally make sure we pamper you they way we should have since the beginning (Incluiding our OM Spa.
Don´t hesitate to contact me for any future assistance at aeropuerto@riandehoteles.net .
Kind Regards,
Juan Garrido

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Reviewed May 5, 2013

This hotel/resort was excellent in all ways! Fabulous service, great food choices, lots to do for both adults and kids. Our room was extremely clean and beautifully decorated! We really loved the outdoor BBQ for dinner at night.

  • Stayed: March 2013, traveled as a couple
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Thank Jimandme2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2013

There are only 2 choices near Tocumen international, and both are pricey. This is a very chic hotel. The pool area is very nice. The price includes a welcome drink and a large breakfast buffet. They have free shuttles to the airport every 30 min. The rooms are very nice.

  • Stayed: May 2013, traveled as a couple
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1  Thank BCsaralou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riande Aeropuerto

Address: Via Tocumen | entrada al Corredor Sur Panama, Panama City 0819, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Casino Hotel in Panama City
#15 Spa Hotel in Panama City
#25 Luxury Hotel in Panama City
Price Range: $84 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riande Aeropuerto 4*
Number of rooms: 173
Official Description (provided by the hotel):
Who said airport hotels had to be boring? Entirely renovated in 2012 and located 5 minutes away from Panama Tocumen International Airport (PTY), the Riande Aeropuerto Hotel, Casino & Resort offers an oasis of calm and resort like facilities for business, leisure and transfer travelers. For the business travelers, we offer free Wifi throughout the property, various meeting rooms, a business center, plus free shuttle service from and to the airport. Sport lovers can choose to do their fitness routine inside our well-equipped gym or at our outdoor exercise area overlooking the tropical green gardens, swim in a pool or maybe try one of our new Paddle Tennis courts (Padel). The kids can also join the fun spending time at our playground! Feeling lucky tonight? Do you hear your name being called with every turn of the roulette? Then, the casino is the place for you. Travelers in need of well-deserved relaxation before or after a long flight will feel the bubbling waters of the Jacuzzi melt the stress away while enjoying a drink from the H2O bar, knowing that a relaxing massage awaits them in our brand new spa. All of our 178 luxurious sleeping accommodations all include free internet access, flat screen TVs and our Signature Bed with heavenly linen. We have three dining options and cater for a wide range of tastes; guests can enjoy a meal or snack in the RAH Sushi Bar, la Veranda cafe and H2O Bar. 24/7 Room service is also available for our guests' well-being. ... more   less 
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Also Known As:
Riande Aeropuerto Hotel Panama City
Riande Aeropuerto Hotel And Resort
Hotel Riande Aeropuerto
Riande Hotel Panama
Riande Aeropuerto Panama/Panama City

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