The room was dark, musty, in terrible condition, with torn linens and furniture. When I checked in, I told the clerk I was not happy with my room. She offered no alternate room or compensation, so I told her I would check out the next day. (It was late, and I didn't want to try to find another room at midnight.) The next day, the manager insisted that I pay for 3 nights, even though I stayed only 1. Nowhere in their documentation did they state this onerous refund policy -- and, 2 months later, I am still in dispute with them and my credit card company to get the refund I deserve. In this price range, a FAR better choice is the Hotel El Parador ([--]).
- Free Wifi