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Hard Rock Hotel Panama Megapolis
Ranked #14 of 115 Hotels in Panama City
Certificate of Excellence
Reviewed March 6, 2014

This was my first experience in a Hard Rock Hotel.
I was in the city for a conference, and we stay at Hard Rock and the experience was fantastic.
We get an room upgrade, and the room was huge! It did seem like an apartment in front of the Pacific Ocean and other skyscrapers nearby.
The food was really really good. The buffet is huge, and you'll find any kind of meal you want, here. There are another restaurant, Tauro, which was truly an experience. I would recommend you to there, instead of the buffet, not because of the quality, but for the experience.
But honestly, I truly enjoyed the visit because I love Rock music, so music, carpets and every detail is tailored for people with this kind of "taste".
The hotel has 2 night clubs (if I'm not wrong). The loyalty program director took us to both of them, to finish at the rooftop night club. Wicked view of the entire city!! 360 degrees of view for your pleasure.
I would definitely stay here in the future.

Room Tip: Ask for an upgrade. The rooms are exceptional.
  • Stayed: July 2013, traveled on business
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Thank RolandoPeralta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMegapolisPA, GS Team at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded March 11, 2014

Wow, RolandoPeralta! Thanks a bunch for this awesome review! You are a true celebrity in our world! We truly hope to see you again so we can provide you with yet another unforgettable experience. TAKE TIME TO BE KIND

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1,088 - 1,094 of 5,488 reviews

Reviewed March 6, 2014

We stayed one night in February 2014 and we had a two bedroom two bathroom suite. The suite was very nice. The included breakfast buffet was very nice. The only two negatives were: (1) room could use better cleaning; and (2) they wanted to charge us for beer from the mini fridge when we hadn't even opened the mini fridge.

  • Stayed: February 2014, traveled with family
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1  Thank B D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMegapolisPA, GS Team at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded March 11, 2014

Dear B D, thank you for your frank feedback on your recent stay at our magnificent Hard Rock Hotel Panama Megapolis, we were dismayed to read that you had some inconveniences while you were with us. It is great to know though that we were able to correct the charges for the minibar and that it did not affect your farewell. Please feel free to pay us a new visit anytime... We can assure you will love your second Rock Star stay! Until then dearest rock-'n'-roll-er! Keep Calm and Keep Your Rock On!

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Reviewed March 5, 2014

We recently stayed at the Hard Rock and we must say that it was wonderful!It is just amazing, full of music and tons of fun. We loved the steak house and the M1 level... We totally loved it and look forward to going back!

  • Stayed: February 2014
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Thank DaisyR19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMegapolisPA, GS Team at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded March 11, 2014

Dear DaisyR19, You rock! Thank you for sharing your experience at our hotel with the rest of the world. Please come back soon, our show never stops. We are ready to rock your world! ALL IS ONE

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Reviewed March 4, 2014

I find this hotel better suited for a younger crowd, it is a hip hotel with nice amenities, bars, pool and the hotel is nicely equipped. Even if not staying there, must go visit the bars and attractions from the artists.

Stayed: September 2013, traveled as a couple
Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMegapolisPA, GS Team at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded March 11, 2014

Dear Joseph D, Thank you very much indeed for this awesome review! You are a true celebrity in our world! We have loved your kind comments, our Band was delighted to have you on stage! Until then dearest rock-'n'-roll-er!

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Reviewed March 3, 2014

Very nice place to stay in a Hard Rock Theme Hotel, plenty of nice different bars, lounges and a remembrance of rock stars and their costumes, guitars, shoes and other personal artist belongings. Very good interior design.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hard Rock Hotels & Casinos
Thank Ernesto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMegapolisPA, GS Team at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded March 11, 2014

Dear Ernesto M,

We are excited that you enjoyed the service of our Hard Rockers and our incredible venues. We hope that next time you visit Panama City you will stay and Rock with us at our Hard Rock Hotel Panama Megapolis. We are very pleased to know that you took great memories back home with you! Thanks for taking your time to review us. We look forward to welcoming you on stage soon; our paradise will be always ready for you. Thanks for your comments, dear Super Star!

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Reviewed March 2, 2014

Eveything to be said can be found in earlier reviews. Loosy food, terrible service, and Hopeless elevator queue's. Hotel doesn't care, their full anyway on their brandpopularity.
Almost all positive reports are from Panama residents, with one review on the counter. Much nicer alternatives available within Marbella, banking district.

  • Stayed: March 2014, traveled as a couple
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1  Thank Hyperhuub12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMegapolisPA, Guest Service at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded March 3, 2014

Hyperhuub12, hope you are having a great day so far, we appreciate your feedback. Our hard rock band, regret to note that we failed to live up to your expectations. We hope you accept our apologies and give to us the opportunity to truly impress you and treat you like the Rock Star that you are!!! Thank you very much for your comments.

-SAVE THE PLANET-

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Reviewed March 2, 2014

We initially booked our room approximately 7 days prior to our stay. We applied our AAA benefit for a reduced rate on the room and knowing what we had signed up for, we were excited to see the appearance of the room and the adjoining balcony.

After arriving from Boston, we attempted to check in and were told that the room that we had signed up for was not available. They said we could wait approximately an hour however they immediately gave us an upgrade to a platinum room on the 37th floor. My wife and I realized that this was a nice upgrade however the downside on this upgrade was that it did not include a balcony. Once in the room we had approximately 1300 ft.², 2 bathrooms (with showers in each) and a kitchen area.

Knowing that we wanted a balcony, I called down and spoke with the supervisor Dionna, and she agreed that we could move to another platinum room with a balcony. This was another upgrade. However, this upgrade would not be available until the following day. My wife and I agreed that this was satisfactory and during the next day we were upgraded yet again to a beautiful platinum room with an expansive balcony that jutted out and over the pool.We were now in room 2419. We had a view looking towards the West and the East and plenty of room within the room.

All in all, the folks that assisted us with our checking including Gabriel, Enrique and Dionna(and I do apologize if I spelled these names incorrectly) were all extremely generous and easy to work with with regards to our room and our needs. The fact that they upgraded us without any additional cost illustrated their attempts to provide great service to their patrons whenever possible.

During our stay we were able to receive turn-down service during the evening upon request, we utilized the laundry service without much hassle, and the rooms were thoroughly cleaned to our liking each and every day. Matter of fact the outdoor balcony was scrubbed which I am sure many outdoor balconies are not at other hotels.

With regards to the swimming pool I don't know if you can find a better swimming pool in all of Panama City. The reason being is that the particular layout of this hotel and their swimming pool allows the guests to receive sunlight from sunrise to sundown. Please take the time to look at the other big name hotels in town and make sure that buildings and/or angles of the sun do not interfere with your ability to receive some rays during the day.

I know for a fact that another big-name hotel in town, owned by an American entrepreneur, has limited sunlight during the afternoon hours. If you are here on business and or pleasure and want to make sure that you are receiving some some throughout any part of the day you will not be disappointed with the configuration and layout of their pool.

We have read the arguments about the weight of the elevators. We possibly, at the longest, had to wait about one minute for the elevators. Yes, they could have put one more bank of elevators in the hotel but during the five days which we stayed therefor, this was not an issue for my wife and I. I am a very impatient person to say the least, and trust me when I say that the elevators were not an issue.

At times the music was a little louder than I would have hoped for in the lobby area but I did remind myself that I was staying at a Hard Rock Hotel and their M.O. was music. I guess the saying is that "if the music is too loud then you're probably getting too old" holds true. If you want complete peace and quiet then you might want to look for another hotel. It was nice to hear different genres of rock 'n roll and Latin music at the pool. It certainly kept it upbeat.

The nightlife in the HRH was outstanding. Although we typically went for dinner outside of the hotel, upon returning to the hotel we used the bars both on the lower levels and on the rooftop. As an addendum, the rooftop bar (BITS), on the 62nd floor, is about as an impressive a view as you can have while enjoying a late night drink. Get up there if you can.

Don't shy away from this hotel. The service was great, the food was great, the environment was upbeat and the pool absolutely dynamite.

Enjoy

Room Tip: Platinum Rooms....we were in 2419 and any room ending in "19" had a great perch!
  • Stayed: February 2014, traveled as a couple
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1  Thank garth1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMegapolisPA, Guest Service at Hard Rock Hotel Panama Megapolis, responded to this reviewResponded March 3, 2014

Thank you very much Garth1968, for you amazing review. We very much appreciate your comments regarding our rooms, gastronomy and our Rocking Staff! Our whole staff strives to make our guests happy and thanks to comments and feedback like yours we are able to use them as tools to improve our service even more each day. We hope you plan on returning to Panama soon, and we look forward to welcoming you back.

-ALL IS ONE-

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Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Panama City
#12 Luxury Hotel in Panama City
Price Range: $143 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Panama Megapolis 4.5*
Number of rooms: 1463
Official Description (provided by the hotel):
One of Latin America's hottest destinations just got even hotter. In the heart of Panama you will find the spectacular Hard Rock Hotel Panama Megapolis. This breath taking sixty-six story tower invites you to come and experience where rock star service meets urban chic design - all infused with the passion and irreverence of rock 'n' roll.Located just a few miles from the Panama Canal, this Hard Rock Hotel puts you center stage with breathtaking panoramic views of the city and the Panama Bay.Live like a true rock star in one of our 1453 stylish rooms and suites, then come experience our five exciting bars and four tantalizing restaurants, Ciao, Tauro, Soy, Bazaar. Relax in our Rock Spa(R) or soak in the sun at our infinity pool cabanas.Want more? The hotel is just steps away from MultiCentro Mall and Majestic Casino, offering amazing shopping, restaurants, bars, convention center, and movie theater.The show is about start...Are you ready? ... more   less 
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Also Known As:
Hard Rock Hotel Panama Megapolis Panama City

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