We stayed at this hotel for four nights during our vacation to Panama. While researching the property, I was a bit worried based on some of the negative reviews the place was receiving, however my husband and I were both thoroughly pleased with the room, the staff, and the amenities.
Location: Great location in the heart of the banking district. There are several restaurants and nightclubs in the areas. The streets are dark, but seemed safe (just be smart and use common sense when walking around at night). We were on the 17th floor and didn't have any issues with sound filtering into the room. As strict vegetarians, we found the restaurants in the vicinity to be fairly underwhelming.
Check In: We arrived from the airport via taxi and were greeted warmly by the doormen. The ladies at the counter very promptly and expediently checked us in. We were also given complimentary bottled water while we waited. During this process, we were recognized as being Hilton Honors members, greeted by our personal concierge, and escorted to our room. In all fairness, we never used the personal concierge during our stay and cannot speak to that aspect in great detail. The doormen were by far the friendliest and most helpful staff,
Room: We found the room to be very spacious for the two of us (king deluxe, non smoking). It also was very clean and we happened to have a great view of the Pacific Ocean where we could see the ships waiting to enter the canal. The bed was very comfortable and the bathroom shower was amazing. The Ferragamo toiletries were impressive but the quality of the shampoo/conditioner is similar to any other hotel toiletry (not the best). The Samsung LCD TVs are a nice touch and easy to connect to via HDMI.
WiFi: We had in-room wifi and were very pleased with the speed and connectivity. Other reviewers commented that the in-room wifi was disappointing; we didn't have any issues with it.
Pool: Not the greatest. But not a big deal for us. It's on the 7th or 8th floor and currently has a nice view of the ocean...this is likely to change as it appears that a new building will be constructed in front of it. It still proved to be a great area to relax & lounge and watch World Cup games.
Breakfast: We ate breakfast at the hotel every morning. Very friendly staff. Great selection of food and the buffet options were different every day. They had a nice selection of breads, muffins, pastries, bagels, cereal, fruit, yogurt, as well as eggs, pancakes/french toast, hash browns. They also had an omelette station. Pretty impressive spread of food to start your day. Breakfast was from 630 am to (I think) 1030 am.
Shuttle: We typically walked a couple blocks and then hailed a yellow taxi to wherever we needed to go; there were an abundance of taxis in the banking district. Our flight out of Panama was late at night, so we booked the hotel's taxi for $40 from the hotel to the airport; we had no issues with this at all. The fee was tacked on to our room charge. But again, because our flight was at 2 am, we felt that this was the best option for us.
- Official Description (provided by the hotel):
- The Waldorf Astoria Panama is conveniently located on Calle Uruguay, a vibrant street known for its entertainment and restaurants, and only within steps from the financial banking center. This new hotel jewel will feature 248 guestrooms, suites and luxury residences as well as an array of culinary options to serve the most exquisite palates. Cozy meeting rooms will accommodate an intimate business gathering or a memorable social event. A spacious and comforting area awaits you at the Waldorf Astoria Spa, an oasis of relaxation adjacent to a large exercise area by Life Fitness and a shimmering pool where you will enjoy the beautiful sun rays or a beautiful starred night next to a cozy shade. Your guests will certainly enjoy inviting facilities with sophisticated furnishings and an ample number of restaurants and activities within the hotel, as well as experience the sincerest definition of personalized service while living the True Waldorf Service, which aims to offer guests luxury attention during a memorable stay in Panama. ... more less
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- Also Known As:
- Waldorf Astoria Panama Panama City