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“Great Food, lousy service”

Puerta de Tierra Steakhouse
Ranked #282 of 1,034 Restaurants in Panama City
Cuisines: Barbecue
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Maryland
Level 4 Contributor
46 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Great Food, lousy service”
Reviewed February 13, 2012

This is certainly one of our favorite restaurants in Panama City, in spite of the noisy and sometimes very lively ambience. The reason is obvious, the food. The tuna tartare with avocado, the plantain and skirt steak appetizer (big enough for 2 o 3), the steaks, the great grouper and salmon fillets, cooked as ordered, etc. are all outstanding. Even the burgers are wonderful. But service gets worse instead of improving. We had to beg for water refills (they never came), the server was rather sullen and inattentive, just plain useless. Too bad, I am willing to give them one more try since the food is so great, albeit reluctantly.

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank greennman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Visitor rating
    35
    48
    16
    10
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Geneva, Switzerland
Level 6 Contributor
190 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
“Cool & trendy”
Reviewed January 24, 2012

Quite nice mix of food. Location very hip, and always full...

Helpful?
Thank oxygen11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Panama
Level 4 Contributor
34 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Nice place”
Reviewed January 5, 2012

Good food, very popular, nice setting in unique area of Casco Viejo.

Helpful?
Thank Rfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 5 Contributor
64 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“Very good food, utterly disorganized service”
Reviewed December 30, 2011

My food - tuna tartare, a burger and a cocktail - was really good. And the service started out good enough - but by the end, as it got a little more crowded, the waitress disappeared and it was impossible to get the check -- from anyone! Various servers kept coming up to try to explain the problem -- which seemed to have to do with the odd organization of the restaurant (two different rooms, not really connected). But still no check. I finally just handed someone some money, and they seemed okay with that, as if they were used to such problems. But gosh - for the price, you'd expect at least halfway competent service.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Apple66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level 2 Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Don't miss this one”
Reviewed December 2, 2011

Very good restaurant. Some might not consider it inexpensive but coming from California I felt it was a very good value. I would have given it 5 stars based on our first meal there but the service for our second meal wasn't great. I recommend the Panama Burger.

  • Visited November 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Jeff J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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