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The Bahia Grand Panama
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Reviewed March 14, 2013

A luxurious hotel that has good service, comfortable rooms and a lovely expresso machine in room but its more for the businessmen than the tourist. Location wise, it is not easily accessible to the shops and the view is only a partial view of the Atlantic Ocean.
overall, too pricey.

  • Stayed: March 2013, traveled on business
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1  Thank adventurer59_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOCGM, General Manager at The Bahia Grand Panama, responded to this reviewResponded March 25, 2013

Dear Adventurer59_10,

Thank you for choosing the Trump Ocean Club for your accommodations during your recent visit to Panama, and thank you for sharing your comments on Tripadvisor.

I am happy you were pleased with the service you received while at the Trump Ocean Club and that your guest room provided you with a pleasant experience. It is great news that you enjoyed the expresso machine as well!

Regarding the partial ocean view, as you probably know, this comes from the economic boom that Panama City is experiencing the last few years resulting in a major development of luxurious residential high-rise buildings in the area. While it does create a partial view from two sides of the building, the building and location does also lend itself to a full ocean view from one entire side.

All guests are able to enjoy this tropical ocean view and ocean breeze from the pool deck on the 13th floor and all the ocean deck restaurants and open space on the main entry floor. I hope you were able to enjoy some time at either of these locations. Either way, we do hope to welcome you back at Trump Ocean Club soon at which time I ask that you let our reservations agent know you are a return guest and I would personally like to welcome you back and tour these ocean view areas.

Many Thanks and look forward to seeing you soon.

Mark Stevenson
Vice President & Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

This location provided for a carefree stay in upscale surroundings. The room decor and furnishings are ultramodern yet functional. The bed was very comfortable. Not sure what to make of the oversize bathtub sitting in the middle of the room, but the miniature LED runway lights around it kept me from tripping over it in the dark, so I can't complain. The restaurants on property are all good, particularly Barcelona where we had breakfast every morning. Would not hesitate to stay in this hotel again.

Room Tip: The higher you stay, the better the view.
  • Stayed: February 2013, traveled on business
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Thank LewieG46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOCGM, General Manager at The Bahia Grand Panama, responded to this reviewResponded March 25, 2013

Dear LewieG46,

Thank you for choosing the Trump Ocean Club for your hotel of choice while in Panama recently. and thank you as well for sharing your experience on Tripadvisor.

I am happy you enjoyed the design of your room décor. This décor is intended to transport you outside of your normal experience and inspire a feeling of luxurious detachment from reality. It is great news that you enjoyed the unique setting of the tub as well as the functionality of the subtle ambient lighting.

We are thrilled that you enjoyed the restaurant offerings on the property and the Barcelona in particular. And you are right LewieG46, as in any highrise building, the higher level you stay in the better the view gets! We do hope to welcome you again very soon. When making your reservation, please note you are a returning guest and request that our agent help you with confirming a higher level guest room floor.

Mark Stevenson
Vice President & Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013 via mobile

My family and I just vacationed and spent 3 fantastic nights in this hotel. While it was a big condo/hotel the staff and service made it feel like a boutique hotel. The food choices were delicious , the pool area not crowded and the cabanas around the small pool very clean and well attended. Can't glow anymore about our stay. Worthy of the glowing report.

  • Stayed: March 2013
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Thank NyHappytraveler2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOCGM, General Manager at The Bahia Grand Panama, responded to this reviewResponded March 25, 2013

Dear NyHappytraveler2012,

Thank you for choosing the Trump Ocean Club for your recent vacation to Panama with your family, and thank you for sharing your comments on Tripadvisor.

We are very happy to know you were properly welcomed by our team offering you the kind of service you expect and deserve, making your vacation the relaxing experience you were ready to enjoy. This exceptional service coupled with the satisfaction with your guest room and amenities around the building is the experience we hope each of our guests are able to relish in when the visit the Trump Ocean Club in Panama.

We do hope you will come back to visit us again soon. When you do please make sure to let our reservations agent know you are a return guest.

Mark Stevenson
Vice President & Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

My friend and I went there for New Years and it was the best New Years ever. The hotel looks like it's more suited for business travelers because it was "dead" and had that "corporate" vibe to it. Didn't see too many groups of friends or couples. Mostly families and business men. Rooms are so nice--spacious and had a tub that acted as a wall to the bathroom. Sounds weird, but it was really nice. Their pool deck is AMAZING. Infinity pool and big open spaces. However, the pool gets little sun, so not good for laying out. Based on location, it's surrounded by lots of buildings so you don't get sun and there's TONS of construction going on, so it was always loud and no so pretty. Picture being at a hotel in Manhattan where your view is mostly other high rises. The front end faces the ocean and that view is nice. There's no beach access though and I don't even think there is a beach. You're very much in the city at this hotel, not a beach vacation. Great service and everyone speaks English. I love Panama bc it's easy for US travelers since they use US currency and no Visa is required. They threw an amazing NYE party @ $200 per person--open bar and gourmet buffet. Service was good, but not memorable. If you're looking to be in the city, this is great. Not too much to do in surrounding areas though, you'll have to take a cab to do anything and go anywhere. About a $26 cab ride from airport. If you're looking to be in the hustle n bustle of things, this is not for you. Definitely not a hotel for beach fun.

  • Stayed: December 2012, traveled with friends
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1  Thank Kara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOCGM, General Manager at The Bahia Grand Panama, responded to this reviewResponded March 25, 2013

Dear Mzingyen,

Thank you for choosing the Trump Ocean Club for your New Year holiday travels and celebration, and thank you for sharing your comments on Tripadvisor. I am happy to know that you thoroughly enjoyed the party and hope 2013 has been good to you thus far.

We are thrilled that you enjoyed the distinctive architecture displayed in your spacious room and pool deck. The décor is designed to provide you with an experience outside your norm and therefore inspire you into a mode of relaxation. You will be pleased to know a Trump Ocean Club beach club is in construction on a nearby island. With the right timing, the beach club will be up and running for your next visit.

Also, Mzingyen, you are right when you compare the area surrounding the hotel to one in a city like Manhattan with other towering buildings as neighbors. However, we do consider our property to be quite special in being able to offer our guests the unique pleasure of a phenomenal ocean view and relaxing ocean air from one side of the building. Anyone can enjoy this ocean scene from the pool deck on the 13th floor and ocean deck area on the ground floor. Some rooms also enjoy this complete ocean view while others enjoy partial ocean view. Once the Beach Club is complete this too will be available to all our guests and will nicely compliment the Trump Ocean Club experience.

We look forward to hosting you once again Mzingyen upon your next visit to Panama. Thank you, once again, for your kind comments about the property and about the level of service you received while at the Trump Ocean Club.

Mark Stevenson
Vice President & Managing Director

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Reviewed March 14, 2013

The architecture of the hotel is very distinctive. Looks like the Burj in Dubai. Our room was fair. The bathroom was glass on 3 sides so if you went to use it in the middle of the night you lit up the whole bedroom. Service in the hotel was less than good.

Stayed: March 2013, traveled with friends
Thank Arlene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOCGM, General Manager at The Bahia Grand Panama, responded to this reviewResponded March 23, 2013

Dear Arlene K,

Thank you for choosing the Trump Ocean Club for your hotel accommodations during your recent visit to Panama City. We appreciate your review on Trip Advisor as we take this feedback very seriously in our continued training in hopes that we can always exceed the expectations of each of our guests.

I hope you will allow us the opportunity to regain your confidence in our commitment to provide you with the service you expect and deserve.

Mark Stevenson
Vice President & Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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