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“Great staff”

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Courtyard Panama at Metromall Mall
Ranked #47 of 113 Hotels in Panama City
Atyrau, Kazakhstan
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great staff”
Reviewed April 8, 2013

I recently stayed at the MetroMall Marriott for 4 nights while conducting some business in the area. The hotel was very clean, the staff friendly and helpful and the breakfast was excellent. It is quiet in the evenings and very conveniently located next to the Metro Mall with a covered walk way connecting the two properties and only about 10 minutes from the airport. I will go back for my next trip.
The only negative has nothing to do with the hotel or staff which are both first class. If you have business downtown or on the other side of town it would be advisable to pay a little extra and stay at one of their other location as taxi fees to and from the city can be quite high. If you make more than one round trip to the city via taxi you will definitely benefit by staying downtown and saving on taxi fares.

Room Tip: I like higher floors and corner suites.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Conde1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina V, General Manager at Courtyard Panama at Metromall Mall, responded to this review, May 20, 2013
Thank you for taking the time to let us know how your stay was. As you said our property is close to the airport and Metromall is walking distance, which is a plus if you don’t want to be stock on the traffic or spending money on transport. If there is a need to go downtown an unexpensive way to travel is taking the metrobus.

Hopefully we will have the pleasure to have you staying with us soon .

General Manager
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458 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
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English first
Indianapolis, Indiana
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 8, 2013

This hotel was very clean, efficient and the staff was excellent. We stayed here overnight while traveling back to the states from Boquete, Panama. We had to change plans from their regional service to the main airport at Tocumen.

I would recommend this hotel. Nice pool area as well.

  • Stayed May 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank indyjack57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina V, General Manager at Courtyard Panama at Metromall Mall, responded to this review, May 21, 2013
Thank you for your comments. We are happy to hear you had a good time during your short time at our hotel. We are hoping next time you can stay longer with us.

General Manager
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Mystic, Connecticut
Level Contributor
238 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed April 6, 2013

The Marriott Courtyard, Panama City is conveniently located directly next to the large shopping complex with ample products, services, and restaurants. The hotel staff is cordial and professional. Rooms on the upper floors offer a commanding view of the rapidly changing Panama City skyline.

Room Tip: Upper floors offer a view of the Panama City skyline.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank carriagehouse37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina V, General Manager at Courtyard Panama at Metromall Mall, responded to this review, May 21, 2013
We appreciate much your comments. Being next to Metromall, it is very convenient to all our guests, since you can find a variety of restaurants, movie theaters, supermarket and more than 200 stores. Hopefully we will have the pleasure to have you staying with us soon.

General Manager
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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 4, 2013

February 2013
We were on a group tour of 40 people and all was well. The upscale mall next door included a grocery store and was great for safe walking. I'm not a foodie, but the meals were all fresh and good. We used the swimming pool and the workout rooms, both of those amenties were nice. We also used a shuttle service to the airport which was reliable. Beware that the traffic in Panama City is horrendous and allow extra time to get places. Many from our group went walking to see the new Trump tower infinity pool up on some high level of the skyscraper and felt safe.

  • Stayed February 2013, traveled with friends
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Chapter4a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina V, General Manager at Courtyard Panama at Metromall Mall, responded to this review, May 21, 2013
Thank you for taking the time to share your comments.

The area where the hotel is located is safe and having the mall walking distance makes shopping easier. As any city Panama suffers of heavy traffic during the rush hours but this is mostly downtown.

Whenever your travel plans bring you back to Panama we will be happy to welcome you back .

General Manager
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Chicago
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 3, 2013

Relatively close to the airport, courteous staff who greet you by name, will make restaurant reservations and arrangements for ground transport. Rooms were clean and spacious. Pool was refreshing. Did not use lounge, room service or buffet.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank PADiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 29, 2013

Nice Courtyard with better than average food at times but this is sporadic. Staff is excellent, rooms standard for Courtyard and pool are was better then most.

Location is ok if it is convenient to where one wishes to go. Not too far from turn off to Centenario Bridge. Traffic can be very bad. ensure that you obtain the Corridor Sur card from your rental car company. Makes life much easier as it can help avoid traffic.

As a Marriott Platinum member, I would stay here again if it fit my travel plans.

Room Tip: If you plan to spend most of your time downtown or in Casco Viejo, the traffic can be very bad.
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  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank TR-SoCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
Level Contributor
128 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed March 24, 2013

Stayed at this hotel last night.
Wife is VERY allergic to feathers. Requested feather free room via marriott almost a year ago.
Guess what? feather full room!
we had to literally go to the local equivilent of walmart to buy feather free pillows as the hotel gave them all away!
annoying as heck. Bad breakfast too. Rooms facing road are VERY loud.
nice pool. Metromall kinda sucks, basically just full of american fast food (wendys, etc...)
oh yes room filthy....hair anyone?

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichardCLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina V, General Manager at Courtyard Panama at Metromall Mall, responded to this review, May 18, 2013
Thank you for choosing Marriott Hotels for your recent visit to the City.
I would like to apologize for the inconveniences you experienced. We are taking both corrective and disciplinary action in regards to this issue to make sure it does not happen again in the future. I hope we have the opportunity to serve you again in the future.

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Panama at Metromall Mall

Property: Courtyard Panama at Metromall Mall
Address: Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Panama City
#12 Romantic Hotel in Panama City
#29 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard Panama at Metromall Mall 4*
Number of rooms: 120
Official Description (provided by the hotel):
This shopping hotel is just 4 miles away from Tocumen International airport and it's the only hotel located within the Metromall shopping complex, where you will find more than 260 shopping and entertainment venues including department stores, boutiques, coffee shops, restaurants, bars and bistros. This unique shopping complex also offers a free shuttle to Multiplaza Mall, with more than 350 venues for your enjoyment. Our hotel amenities include room service, a fully equipped fitness center, spacious garden pool and business center. Guests can enjoy a buffet or select a la carte in our restaurant Centro which serves breakfast, lunch and dinner. All rooms feature 32" LCD TVs, free Wi-Fi internet with streaming speed access, soundproof windows, 300-thread count Egyptian cotton linen sheets and more. Costa del Este, Panama Viejo, the Panama Canal and other attractions are at your fingertips when you stay with us. ... more   less 
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Also Known As:
Courtyard Panama Metromall Hotel Panama City
Courtyard Panama At Metromall Mall Panama City

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