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“Excellent food and service, cleanliness everywhere” 5 of 5 stars
Review of Clarion Victoria Hotel and Suites Panama

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Clarion Victoria Hotel and Suites Panama
3.5 of 5 Hotel   |   Via Veneto, Calle D, El Cangrejo, Panama City, Panama   |  
Hotel amenities
Ranked #39 of 115 Hotels in Panama City
Certificate of Excellence
San Diego, California
2 reviews
“Excellent food and service, cleanliness everywhere”
5 of 5 stars Reviewed June 27, 2013

I went to the Father's Buffet and had a spectacular experience, aside from the food and excellent service, there was live music. Though I haven't actually stayed in the hotel, I requested to be shown the rooms and everything seems as cozy as home. I'm definitely staying next time I want a weekend escape from routine.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Esteban G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaPTY, Gerente at Clarion Victoria Hotel and Suites Panama, responded to this review, June 28, 2013
Dear Guest,

Thank you for taking a moment to share your comments; we appreciate and take them very seriously.

The satisfaction of our guests and clients is our top priority and all our staff is committed to provide the best so each person who visit us can enjoy their stay and have a great experience.

This is your Home, and we hope to have the opportunity to serve you again soon.

Sincerely,

CLARION VICTORIA HOTEL & SUITES PANAMA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 17, 2013

Stayed at the Victoria for 5 days in late April 2013. Rooms are clean, spacious, well kept, with fridge, A/C, TV, safety deposit box in room. Rooms are quiet. The service was very good. Front desk staff were helpful and the person who booked a tour for me was efficient and professional. Internet access as well as tourist brochures in a small room next to front desk.
Breakfast (included in cost) was very nice; also had a good supper there one evening.
Having bottled water in the room would be a really nice addition; I had to get room service to bring some up when I arrived late at night. A few more pictures on the hall walls would add to the atmosphere. This hotel functions well and offers good service. I felt comfortable and safe there.
Rooftop views show just how built up Panama City has become (I arrived from Costa Rica and was really surprised at the size of the city). Nice to bring a drink up there and relax. There is a small exercise room on the top floor.
This hotel is centrally located; in Panama City that means walk if you can as the traffic is paralyzed most of the day. They are currently building a subway system and it can't come fast enough. The city has outgrown the roads. If you are taking a taxi, check for price before getting in; you'll get a better price that way. Can also get a taxi from the doorman. If you like gambling, there is a hotel just around the street with a casino. Many good restaurants a couple of minutes away by foot.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank flowriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaPTY, Gerente at Clarion Victoria Hotel and Suites Panama, responded to this review, June 20, 2013
Dear Guest,
We hope you had a safe flight back home.

Thank you for taking a moment to share your comments; we take them very seriously. Your suggestions of the bottled water and pictures on the halls will not pass unattended.

The satisfaction of our guests is our top priority and all our staff is committed to provide the best so each person who visit us can enjoy their stay and have a great experience.

This is your Home, and we hope to have the opportunity to serve you again during a next visit to our country.

Sincerely,

VICTORIA HOTEL & SUITES PANAMA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Marcos, Texas
1 review
4 of 5 stars Reviewed June 8, 2013

I stayed in this hotel during my visit to Panama City and loved it. The staff and service were all very friendly and helpful in getting around the city. There was a bit of a language barrier at times, but nothing too bad. This is a nice place to stay for just a little fun trip, in no way is it a honeymooner's hotel or anything of the sort. The whole building lacks any paintings or atmosphere. Blank white walls everywhere and also tiled floors throughout including in the rooms. This results in echoes when you talk even at a normal level. Other than that, the room was very clean and the hotel very well kept, breakfast was always very very good! Right down the road from a cool casino to go have some fun at. I would recommend staying here most definitely for the price.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Colby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaPTY, Gerente at Clarion Victoria Hotel and Suites Panama, responded to this review, June 10, 2013
Dear Guest,
We hope you had a safe flight back home.

Thank you for taking a moment to share your comments, specially the ones about the painting & atmosphere; we´ll take them very seriously and will not pass unattended.

The satisfaction of our guests is our top priority and all our staff is committed to provide the best so each person who visit us can enjoy their stay and have a great experience.

This is your Home, and we hope to have the opportunity to serve you again during a next visit to our country.

Sincerely,

VICTORIA HOTEL & SUITES PANAMA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2013

I had only been in the city of Panama Connection flight somewhere I had previously. Truly know this place if it's worth, climate, friendly people and wonderful food is what identifies this place. The hotel has an amazing staff and environment in the lobby has a very good vibe.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Pam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaPTY, Gerente at Clarion Victoria Hotel and Suites Panama, responded to this review, June 10, 2013
Dear Guest,
We hope you had a safe flight back home.

Thank you for taking a moment to share your comments; we take them very seriously and will let them know to all our staff.

The satisfaction of our guests is our top priority and all our staff is committed to provide the best so each person who visit us can enjoy their stay and have a great experience.

This is your Home, and we hope to have the opportunity to serve you again during a next visit to our country.

Sincerely,

VICTORIA HOTEL & SUITES PANAMA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2013

My stay at Hotel Victoria was great. The staff is friendly and very helpful. The front desk, room service, service crew and maid service was always on point. Breakfast was pleasant and well prepared.
I am looking forward to booking with this hotel during my next trip to Panama. I felt at home at all times. The room was always extremely clean, very comfortable and quiet. I strongly recommended staying at this hotel. I will passing on this information to family and friends alike.
This hotel is conveniently located close to restaurants, all types of stores, a major supermarket, bus stops and taxi cab service is available 24/7. The workout room and swimming pool are easily accessible.
Makes the perfect setting for a family vacation.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Pedro T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaPTY, Gerente at Clarion Victoria Hotel and Suites Panama, responded to this review, June 5, 2013
Google Translation
Estimado Huésped,
Esperamos haya tenido un buen viaje de vuelta a casa.

Muchas gracias por dedicar un momento a compartir sus comentarios; estos son muy valiosos para nosotros y le aseguramos que son altamente considerados.
La satisfacción de nuestros huéspedes es nuestro principal objetivo y todo nuestro staff trabaja buscando que cada persona que nos visita tenga una buena experiencia y disfrute al máximo su estadía.

Esperamos tener la oportunidad de volver a atenderle en esta su casa, durante una próxima visita a nuestro país.

Cordialmente,

VICTORIA HOTEL & SUITES PANAMA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 28, 2013

After inadvertently charging the wrong card for my flight home on 4/28/13 and going through a week of hassle to get a credit, this hotel has now mysteriously charged me another $383.06. This was done on 5/22/13. I don't understand why this was charged to me as I pre-paid for my room and everything else at the time they accrued. I have been forced to call my credit card company to alert them of this fraudulent charge and get a new card. This is a nice hotel but their business practice is that of a con artist. I wouldn't stay at this hotel even if it was free!

  • Stayed April 2013, traveled solo
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaPTY, Gerente at Clarion Victoria Hotel and Suites Panama, responded to this review, May 29, 2013
Dear Guest,
We are very sorry about this inconvenient.

We are a very serious Hotel and we have no intention to fraud or costumers. Actually it´s the first time something like this happens and we had taken the necessary corrections. You can be sure will not happen again.

As our Front Desk team let you know, we reversed the charge and sent you the voucher.

Any further information you may need, please contact us, info@vhs.com.pa

Sincerely,

VICTORIA HOTEL & SUITES PANAMA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonoma, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2013

We loved this hotel... My wife and I stayed from 4/22-4/25. We loved it. The Bell hop (do not remember his name) was one of the best parts, he was so helpful and every restaurant he suggested was top notch and was mentioned in all the travel books. The room was beautifully modern. Every evening we stood in the pools edge and watched the sunset as we read. My only negative was the hotel bar... dont spend your money on it, they dont know what they are doing, But over all great, what a great hotel!!!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Schmittyrts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaPTY, Gerente at Clarion Victoria Hotel and Suites Panama, responded to this review, May 29, 2013
Dear Guest,
We hope you had a safe flight back home.

Thank you for taking a moment to share your comments; we take them very seriously and will not pass unattended.

The satisfaction of our guests is our top priority and all our staff is committed to provide the best so each person who visit us can enjoy their stay and have a great experience.

This is your Home, and we hope to have the opportunity to serve you again during a next visit to our country.

Sincerely,

VICTORIA HOTEL & SUITES PANAMA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Victoria Hotel and Suites Panama

Property: Clarion Victoria Hotel and Suites Panama
Address: Via Veneto, Calle D, El Cangrejo, Panama City, Panama
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 115 Hotels in Panama City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Clarion Victoria Hotel and Suites Panama 3.5*
Number of rooms: 127
Official Description (provided by the hotel):
Located at the center of the financial, corporate and entertainment area in Panama City; and nearby of the best restaurants, bars and shopping centers in town, Clarion Victoria Hotel and Suites Panama is the perfect choice either if traveling for business, leisure or both.This New Hotel offers FREE High speed Internet access for business and entertainment purposes. Exclusive Thermo-Acustic Technology in rooms guarantees the best rest experience. Our 127 rooms and suites are provided with Egyptian cotton linen, down feather mattress topper, 32” and 42” LCD TVs, alarm clock with I-pod dock, 2 line phones, room safe with lap top capacity and workdesk area in order to offer maximum comfort and unique relaxing experience. Enjoy FREE! Full Buffet Breakfast in Carmenere our 3 Meal Period Restaurant where design is just the beginning of the atmosphere. Try your favorite drink or just chill out at “Lobby Bar”. 278 M2 of total meeting are available for the perfect meeting or social event. Our roof top terrace provides the perfect spot for swimming, exercising or just relax with a panoramic view of Panama City. ... more   less 
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Also Known As:
Victoria Hotel And Suites Panama
Clarion Victoria Hotel And Suites Panama Panama City

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