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Reviewed October 14, 2017

The hotel is located in a good area of the city, with an easy walk to main thoroughfares in the city. Short taxi fair to the old town, the canal or waterfront if walking is an issue. Friendly staff, clean lobby and rooms and comfortable beds all add up to an excellent stay.

  • Stayed: September 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank N7638AJrickm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos Behhis M, Manager at DoubleTree By Hilton Panama City, responded to this reviewResponded October 16, 2017

Dear Guest,
Thank you very much for your wonderful comments . It's really pleasant to know that you are a satisfied guest and do not doubt that we will continue making our best effort to have consistent quality and service standards

We hope you will visit us again soon.

Sincerely,
Carlos Monsef

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2017

Not a lot to say - what I expected. What did surprise me was the price break we received. We had excellent room for under $60/day. Location was excellent for what we wanted, and hotel staff were excellent.

  • Stayed: October 2017, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Colo_Spgs_Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos Behhis M, Manager at DoubleTree By Hilton Panama City, responded to this reviewResponded October 16, 2017

Dear Guest,
Thank you very much for your wonderful comments . It's really pleasant to know that you are a satisfied guest and do not doubt that we will continue making our best effort to have consistent quality and service standards.

We hope you will visit us again soon.

Sincerely,
Carlos Monsef

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2017

Just steps to the Metro, a small market on first floor and the Cit Cap on the ground floor is very nice Lots of places to shop nearby, small pool on rooftop is nice, bring your room towel. staff is very friendly.

  • Stayed: October 2017, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos Behhis M, Manager at DoubleTree By Hilton Panama City, responded to this reviewResponded October 16, 2017

Dear William,

It’s very nice to read comments like yours. Thanks for letting us know that you are a satisfied guest and do not doubt that we will continue striving to provide you with the best service again and again.

You are always welcome.

Best regard,
Carlos Monsef

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2017 via mobile

Not the best, service "little tired" typical south american, everyone wants money, still recommend because of good value. Clean, not far from anything. Roof pool and jacussi seen it's bedt days but fills it's purpose.

Stayed: October 2017, traveled with friends
Thank marcusf246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos Behhis M, Manager at DoubleTree By Hilton Panama City, responded to this reviewResponded October 2, 2017

Dear Marcus,
We appreciate and appreciate your positive comments regarding our service.
We hope to have you back very soon to our hotel.
Best Regards,
Carlos Monsef

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2017 via mobile

Coming from the U.S. as a Hilton Gold member, my room would rate 3 out of 5 stars. I had a 1-bedroom suite that was nice, but not luxurious by U.S. Hilton standards. Housekeeping did not pay attention to detail — while the linens were clean, there were hairs on the floor in various places. Mini-bar prices were far beyond Panamanian prices — $4 for M&M’s, $7 for juice. The lobby is very attractive. WiFi provide better service than my phone’s LTE service. Hotel staff were invasive, and both check-in (despite a prepaid reservation) and check-out took nearly 10 minutes each (at most Hilton properties it’s near-instantaneous). The location is central with many restaurants and shopping nearby. Valet parking was attentive and rapid for in-out privileges. Overall, the nightly rates made this a good value, but don’t expect true top-tier Hilton standards.

Stayed: September 2017, traveled solo
1  Thank From_Madison_Wis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos Behhis M, Manager at DoubleTree By Hilton Panama City, responded to this reviewResponded September 21, 2017

Dear Guest,

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future.

Best Regards,
Carlos Monsef

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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