I didn't actually stay here. I booked a couple of months ahead (through a travel website) because the hotel appeared to be clean and quiet. Arrived at the hotel only to be told that the hotel was being remodeled, their was no room available for me, and I was being transferred to a "five star hotel", the Hotel El Panama.
Only they didn't consider that I wanted a quiet hotel that wasn't in the casino/red light district.
Only they didn't consider that I was meeting friends, who had booked separately, and that we had arranged for a tour to pick us up at the Wyndham Garden at 6 am the next morning. It wasn't clear where my friends would end up.
Only they obviously knew they were remodeling before I arrived at the front desk, but they didn't tell me ahead of time.
They cost me a wasted hour transferring to the other hotel and a sleepless night while I worried about whether my friends and the tour would all find out about the new rendezvous in time.
The room at the Panama was undoubtedly better, since the Wyndham Garden's lobby turned out to be scruffy and not all that clean. And the front desk did try to help when I explained the problem, but their command of English wasn't great and neither was their follow-through. (There was no reservation at the Panama for my friends when they arrived.)
So I end up with a one star review. The transfer with no advance notice is simply unforgivable.
- Official Description (provided by the hotel):
- Discover an urban escape in the heart of downtown Panama City at the Wyndham Garden Panama City Hotel. Convenient location in bustling downtown allos both business an pleasure travelers to relax after taking in all Panama City has to offer. Get energized at the 24 hour fitness center complete with everything needed to keep up a work out routine. Open for breakfast, lunch and dinner. The Wyndham Garden Panama City features 12 floors of 70 spacious guest rooms designed to provide perfect nights sleep. Each room features 32 inch flat TVs, complementary WI FI acces, hairdryer and iron an ironing board. ... more less
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- Also Known As:
- Wyndham Garden Panama City Hotel Panama City