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“Good service in a large modern hotel.”

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Hotel Riu Plaza Panama
Ranked #17 of 114 Hotels in Panama City
Certificate of Excellence
Vancouver, Canada
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good service in a large modern hotel.”
Reviewed January 25, 2014

Enjoyed my 12 night stay at the Hotel Riu Plaza in Panama. This is a large modern hotel with room floors divided into two sections, floors 7 thru 20 and express elevators for rooms 21 and up. I was on a higher floor (23) so traffic noise was non existent although I can’t even say this would be an issue on the lower floors as the windows are sealed.

My room was clean and comfortably laid out with all the necessities. The rooms have black out drapes and the air-conditioning worked well. Comfortable large bathrooms with double sink and bath with rain soaker shower head plus additional separate shower wand. Room has mini fridge and coffee maker. Wifi signal in room was strong. Comfortable bed with good linens.

Service through out the hotel was good from the bell desk & housekeeping right thru to the pool attendant. The breakfast buffet is impressive. Location is central and a variety of restaurants and take out places within walking distance. Nice pool and pool side bar service, amazingly serene setting given that your in the middle of the city.

Gym & Spa on 6th Floor. Did not use the spa but did make use of the gym which is small but sufficient.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marshall-689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Tel Aviv, Israel
Level 5 Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 25, 2014

excellent hotel in the middle of the busy business district. great pool and pool side serving. the best breakfast in Panama. spacious rooms. kind service. sometimes a bit slow. What else can one ask for?

Room Tip: room service is very slow the restaurant is very expensive. never order a wine there. a glass will...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank av3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis, MO
Level 6 Contributor
115 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed January 24, 2014

Bed: very good king with soft top; crisp linens = great sleep.
Wifi- decent and met all my needs. Just a little slow at 24 mps.
Overall likes: modern, artfully decorated lobby, comfy bed, glass decor for walls in bathroom. big shower head. fast elevators, view from 19th floor. Technician came to help me solve the tv remote navigation and a running toilet also.

Bath: 2 sinks, glass partition for shower/tub; big shower heads incl one overhead.
Breakfast: huge buffet was high quality and included in rate. Service very quick, this is a large hotel/large dining room so quaintness is out of the question. I was one of hundreds.

Pool/ bar/ gym: pool area and eating looked terrific but did not partake. The pool had plenty of sun and was very tempting. Usually I use pool but did not have the time.

Location: good spot on busy Calle 50; banks and fast food nearby. 10 mins to nice restaurant neighborhood, and the mall Unicenter. Not far from Via Espana or Balboa but traffic is horrible in front of hotel during rush hour.

Enjoyed my stay very much and will return.

Room Tip: Odd rooms look north over city; even rooms get the ocean I believe. Elevators are at the end of hall...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JES006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 21, 2014 via mobile

The rooms were just okay, business services were generally closed when i needed them during the morning and early afternoon. I stayed at this hotel for a little over a week, relying heavily on staff support as we were hosting productions in the ballroom - I was surprised and disappointed by the tardiness and lack of experience and productivity.

We lost power several times, almost daily, making it a challenge to to complete business tasks efficiently. This is not a walking hotel, you will need a car for shopping and restaurants.

Stayed May 2013, traveled on business
Helpful?
Thank R J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soestdijk, The Netherlands
Level 6 Contributor
351 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed January 19, 2014 via mobile

Great 5 star hotel, priced very reasonable. Everything is as you expect from a 5 star hotel.
The location is great. The pool and pool bar are good. Beautiful rooms.
Try to get a room as high up as possible and on had city side (even number).
When you get a taxi, don't get it in front of the door, walk half a minute to the right and they charge you only half since they don't associate you with the 5 star hotel. We stayed here 2 times now and I will stay here again next time I am in town. again

Stayed January 2014, traveled as a couple
Helpful?
1 Thank FrankWhileTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2014 via mobile

I stayed on that hotel and i have to say the rooms were very nice , clean and big , the food was fantastic , i would recomend if you have any walking disability to ask for a room with a easier way to enter the shower wich i find a little difficult and you could hurt your self.

Stayed January 2014, traveled solo
Helpful?
1 Thank Sergio Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 15, 2014

First trip to Panama and it exceeded my expectations. The hotel is in the downtown part of the city and is a first-class facility.

The hotel restaurants were good, but don't expect service like you'd see in America (from some of the hotel staff). The pool bar/restaurant is a great example. We ate there three times at different times of the day and unless you plan to sit at the bar, forget being waited on. We did finally learn to walk up to the bar and order what we wanted but on one visit couldn't even get a check to close out the tab. The buffet was good and service there as well. We also spent an evening at the nice restaurant (can't remember the name) and the food/service was very good.

One more item we dealt with was hotel shuttle service (to and from airport). We called and arranged for it and paid up front but found out during the checkout that we had to pay for the return trip again. Not a big deal, but make sure you know.

Again, great hotel and great trip!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoamingRadioGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Plaza Panama

Property: Hotel Riu Plaza Panama
Address: Calle 50 con 53 este | Urb. Marbella, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Panama City
#8 Family Hotel in Panama City
#11 Spa Hotel in Panama City
#14 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Riu Plaza Panama 4*
Number of rooms: 644
Reservation Options:
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Also Known As:
Hotel Riu Plaza Panama Panama City

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