we stayed at riu plaza at 21.7 till 22.7.
We arrived on 21.7 on 5am from bocas and the front desk attendant told us that we look tired so she would do an early check in for uscfor no addiyyional cost.
We went to sleep and when woke up decided we would stay for two more nights.
Then we went to the front desk and to our surprise they wanted to charge us for two nights becouse of the early check in.
We had to speak with two managers and after a phone call they made to the front desk attendant they agreed it wasnt our fault.
Wr had to spend two hours explainibg them and convincing two managers to call the front desk to ask her that she let us do early check in for free.
After that they didnt even try to compencate us or appollogize properly.
This hottel costs like all the big ones like hard rock and etc..
But the service is terrible.
They didnt even take our luggage when we checked in and we had ro carry them by ourselves even when there were 5 men that were doing nothing and just luaghing among themselves.
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- Also Known As:
- Hotel Riu Plaza Panama Panama City