We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Holiday Inn Panama Canal
Nearby Hotels
$144
$121
bedfinder
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Panama Marriott Hotel(Panama City)
$143
Marriott Hotels
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$114
Marriott Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hard Rock Hotel Panama Megapolis(Panama City)
$160
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$211
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$230
Bookit.com
View Deal
  • Free Wifi
  • Free Parking
$169
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Tryp by Wyndham Panama Centro(Panama City)(Great Value!)
$54
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Riande Aeropuerto(Panama City)(Great Value!)
$100
$91
Booking.com
View Deal
  • Free Parking
  • Breakfast included
$182
$170
Booking.com
View Deal
  • Free Parking
  • Beachfront
Reviews (709)
Filter reviews
709 results
Traveler rating
308
256
101
26
18
Traveler type
Time of year
LanguageAll languages
More languages
308
256
101
26
18
Show reviews that mention
All reviewsmiraflores lockspanama canalmilitary basewatching shipsalbrook mallfifth floorminute taxi ridesmall poolenjoyed my staydomestic airportroom safecomfortable hotellocation was perfecthotel is locatedvery pleasant staybreakfast buffet isspent a week
Filter
Updating list...
235 - 240 of 709 reviews
Reviewed August 23, 2012

This is a nice and quiet hotel for people who want quiet time, solitude, research or time to reflect. It is located outside of main activities like in middle of nowhere. The hotel is not near the airport as I was made to believe. If this is your first trip to Panama City, make sure that you have confirmed ground transportation from airport to hotel.

The hotel Staff are usually friendly and willing to assist; but make sure that you have things to keep you busy because the hotel does not offer an environment even to socialize. In addition, I could not spend much time in my room because air conditioner was too noisy. However the hotel do provide a shuttle or transportation to a major shopping centre. I would like to thank you all the staff for trying their best.

  • Stayed: July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nola K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graciela A, Guest Relations Manager at Holiday Inn Panama Canal, responded to this reviewResponded September 18, 2012

Thank you for taking the time to write your kind comment about your experience at Holiday Panama Canal. We are sorry you were not informed about all the available activities near our Hotel such as: go to the Miraflores locks and see the ships crossing the canal, you can jogging or take a walk, play tennis, football and baseball at the Club Kiwaniss Sport Center. Thank you for your comment we are now improving our guest communication by providing a brochure upon check in with all the activities.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2012

We stayed at this Holiday Inn on July 6 and again on July 14. We enjoyed our stay on July 6. The staff members were very kind and helpful and the hotel was very clean and well maintained. The staff greeted me as a Platinum Priority/Ambassador and provided the requisite upgrade to a room on the club (6th floor). On our return visit, however, much had changed. While I was greeted as a Priority Club member, no upgrade was provided (and the hotel was not full). On the first floor there was a very, very loud birthday party in progress (and the sound was deafening). We were offered a room on the fifth floor. This room did not have hot water. We returned to the very nice person at the reception desk who gave us a room on the sixth floor. When we arrived on the sixth floor we were met with yet another loud party in the Club Lounge (and the sound traveled all through the sixth floor...guess I was glad we weren't initially upgraded after all). We returned to the reception desk and were given another room on the fifth floor which had hot water, but smelled moldy. The next day (July 15) we wanted to use the Business Center to print our airline boarding cards. The Business Center consisted of two outdated computers...no printer. In order to print the boarding cards (or anything else for that matter), you had to send an email (with an attachment) to the reception desk for printing. I found this troubling since emails contain information that I really do not want to share with the reception desk staff. The hotel does provide an airline check-in kiosk with a printer. However, the only airline that is represented is Copa Airlines.

So, here is my advice. If you come to this hotel, do not stay on the second or sixth floors because you may have to deal with A LOT of noisy parties and guests (the second floor sits over the party rooms and the sixth floor has a club room). Also, if you have any business to conduct using a computer or if you need to print out a boarding card, you might want to find an alternative location to do such tasks. Lastly, the air conditioning in all of the rooms is very noisy.

On the positive side, the hotel is clean. There is a nice view of the Panama Canal. We have also stayed in the Crowne Plaza Panama City and the Intercontinental Panama City. Of the three, Holiday Inn City of Knowledge is probably the best given the price and what you get. Plus, it has the nicest staff. The other two hotels are over priced and the staff, especially at the Intercontinental are a tad arrogant (and we speak Spanish....).

  • Stayed: July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank drskipp61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graciela A, Guest Relations Manager at Holiday Inn Panama Canal, responded to this reviewResponded July 17, 2012

We appreciate your great input and suggestions. We are happy to inform you that a printer has been installed at our business center. We apologize for any inconvenience due to the noise and we are looking into the possibility to replace the door of the ball room with a sound proof material to avoid any disturbance for our guests lounge. We hope to see you again and experience our hospitality. Every Wednesdays our Restaurant offers a Sea Food evening, we will happy to assist with dinner reservation.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2012

Great sized rooms with everything you need. Friendly staff that are happy to help and overall felt at home.

Stayed: July 2012, traveled on business
Thank Newnhamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graciela A, Guest Relations Manager at Holiday Inn Panama Canal, responded to this reviewResponded July 17, 2012

Thank you very much for taking the time to write your kind comment about our hotel. It is our daily commitment to please all our guests by providing great service
We are looking forward to have you staying at the Holiday Inn Panama Canal and experience our Prime Cuts Special Evening on Tuesdays.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2012

I have stayed twice at this hotel in the past year and on both occasions I came away with mixed feelings about the place: overall new and fits the new branding of HI. Location is great especially if you can get a room facing the canal and see the boats go by. Service is however very average while food selection is also quite average (room service options are very limited and restaurant is ok). On my second trip there just days ago I requested an early check in - around noon. I had to insist a bit to get an early check in, which is usually not a problem as I am a Platinum member. Nothing was ready for my arrival, while usually the folder, room key, etc, are ready in advance. The remote was missing from the room and there was some water on the floor in the room. No big deal as such but little details like that make for average service. I eat some m and m's from the room bar and they were stale. I ordered room service and basically had an option between pizza, a handful of sandwiches and a couple of salads. I ordered the sandwich. Not very good. I stay in HI's across the world and service wise this one ranks among the bottom to date. Nothing major but small things that add up. Having said this, place is new and clean and has a great view of the canal as mentioned. Overall hotel staff could make a bit more of an effort.

  • Stayed: June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ivoyageur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graciela A, Guest Relations Manager at Holiday Inn Panama Canal, responded to this reviewResponded September 18, 2012

Thank you for taking the time and write your comment about your experience at Holiday Inn Panama Canal. Also we want to thank you for be a Priority Club Platinum Member and your loyalty for IHG Hotels. For us it is very important to deliver and excellent service, and we are working in all of the recommendations that you are given to us. We improve our room service to satisfy all our guests’ needs. We are sorry for not have your pre check in ready, we revisited our check in process to make sure this will not happen anymore.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2012

We booked our room through Trip Advisor and got a reduced rate compared to a walk in rate which is much higher. The staff were very accommodating when we came a day earlier than what we had booked. My hats off to Juan (front desk) was very helpful and friendly. Room was clean and modern. But please Holiday Inn, you charge for WiFi????

The food was very good, had a filet which came they we ordered it one rare and one medium rare. Reasonably priced. The last nights food was not very good as it was a buffet due to a large group that had booked so we were not able to order off the menu.

We also had a view of the canal locks as we were on the 5th floor. Over all our 3 day stay was enjoyable there.

Room Tip: Ask to stay on the 5th floor for a canal view.
  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank enter_only
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 23, 2012

Thanks for taking the time to write your kind comment. For us it is very important to provide an excellent service to all our guests, so we will send your comments and congratulations to Juan. Also our rates include free internet connection in the room. WiFi is available at a reasonable price as it is common in most hotels in the region.
On your next visit to the hotel we invite you to stop by our Coffee & Bakery which is located facing the front desk, where you can taste an excellent coffee.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews