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“Panama City experience”

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Holiday Inn Panama Canal
Ranked #23 of 114 Hotels in Panama City
Certificate of Excellence
Kelowna
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Panama City experience”
Reviewed June 13, 2012

We booked our room through Trip Advisor and got a reduced rate compared to a walk in rate which is much higher. The staff were very accommodating when we came a day earlier than what we had booked. My hats off to Juan (front desk) was very helpful and friendly. Room was clean and modern. But please Holiday Inn, you charge for WiFi????

The food was very good, had a filet which came they we ordered it one rare and one medium rare. Reasonably priced. The last nights food was not very good as it was a buffet due to a large group that had booked so we were not able to order off the menu.

We also had a view of the canal locks as we were on the 5th floor. Over all our 3 day stay was enjoyable there.

Room Tip: Ask to stay on the 5th floor for a canal view.
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  • Stayed June 2012, traveled with family
    • Value
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Helpful?
Thank enter_only
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Panama Canal, responded to this review, June 23, 2012
Thanks for taking the time to write your kind comment. For us it is very important to provide an excellent service to all our guests, so we will send your comments and congratulations to Juan. Also our rates include free internet connection in the room. WiFi is available at a reasonable price as it is common in most hotels in the region.
On your next visit to the hotel we invite you to stop by our Coffee & Bakery which is located facing the front desk, where you can taste an excellent coffee.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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541 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
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English first
Memphis, Tennessee
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 15, 2012

Stayed at Holiday Inn for a week. It has a great view of the Mira Flores locks (I was on the 6th floor). The staff is friendly and courteous while respecting your privacy. The front desk as well as most staff speak English and are very helpful with suggestions on what to do in the city. Their suggestions were right on target. Mr. Thierry and Ms. Marisabel deserve special mention for their thoughtfulness and eagerness to please customers. I would strongly recommend this property.

Room Tip: Choose above 3rd floor for view of canal
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  • Stayed May 2012, traveled solo
    • Value
    • Location
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Helpful?
1 Thank seebeekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Panama Canal, responded to this review, June 28, 2012
Thank you for taking the time and share with us your kind comments about your experience at Holiday Inn. Our goal is to provide an excellent service to all our guest.
On your next visit we invite you to try our Room Service 24 hours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 19, 2012

If you want a view of the Canal, stay above the 3rd floor. Our 3rd floor room had a view of the trees and we paid extra for a Canal view. The toilet in our room didn't work, a problem the staff fixed immediately, but on the final day of our 3 day stay, the same problem happened again and this time in spite of repeated calls to the desk, the problem was never fixed. Luckily we were checking out that day since we finally had to resort to using the toilets in the lobby. The upside was our room was clean and the restaurant in the hotel was great. Very convienent to the City of Knowledge. For my money I am going back to the old world charm of the Hotel Las Vegas in downtown Panama City where I have stayed many times.

Room Tip: stay on 4th or 5 th floor for Canal view.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MinneappleGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Panama Canal, responded to this review, June 28, 2012
Thank you for taking time and share with us your kind comments about your experience at the hotel. For us it is very important to provide excellent service to all our guests so we will be working in your comments, to improve our service.
On your next visit we invite you to try our Pasta night on Mondays.
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Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 18, 2012

We just spent 3 nights at this hotel and were very disappointed, if we had been able to check out and go elsewhere we would have done but unfortunately we had paid in advance:(

We paid extra for a room with a view of the Miaflores Locks. Unfortunately the room we were given was on the 3rd floor with a view of the trees! We asked to change the room and were told that the other floors were booked and to come back the next day and they'd see if there was a room free. Unfortunately the next day we were told the same - come back later and we'll see if something is free! We were supposed to have a safe and a fridge in our room, but had neither....we asked if we could have a fridge and after further follow up we did receive one, however the safe never materialized.

The room was very, very noisey. We could hear the guy next door on his cell phone very clearly as if he was in the same room. The front also overlooks the train tracks and there are trains going all day/night. The hotel is also situated on a very busy main road and unfortunately the windows are not thick enough to mask the noise.

We went to use the pool, but were disgusted by how dirty it was...there was a foam floating on the top and the water was cloudy with dirt. Obviously they don't clean it daily.

This is a newer hotel, in an area that has nothing around it except the Univercity. There is one restaurant next door called "Taberna de Canal", which i can highly recommend. The food is exceptional but it's the only choice in restaurants away from the hotel unless you have a car to take you into the city.

I rate this hotel average because it is a newer hotel and everything was new and very clean in the hotel itself. Other than that i would not recommend this hotel unless it was for a one-night stay because the person is on business.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank CatsRus_1036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Panama Canal, responded to this review, May 28, 2012
Dear CatsRus_1036,

Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Ben J
Case Manager
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Ontario, Canada
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 14, 2012

Stay at this hotel primarily for location proximity to canal and Meura Flores locks (5 minutes drive) with hotel providing shuttle at noon daily free of charge. Also close to Panama Canal Railway for exquisite trip from Panama City to Colon passing along side of canal and through rainforest at Gamboa. Cost $42.50 each takes one hour.
Trip on Panama Canal with Panama Canal Tours on Pacific Queen for half'day transit is worth cost $115.00 for five hours including lunch.

Hotel provides shuttle to large shopping mall called Albrook Mall free of charge at lunch hour.

Hotel associated with International Culinary School and meals differed nightly with buffet selections.

Close to road so you can hear road noise from heavy trucks passing. Swimming pool very small and needed better cleaning.

Room Tip: Ask for canal view room to see ships passing daily at least fourth floor or higher
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArangoD1, Front Office Manager at Holiday Inn Panama Canal, responded to this review, March 15, 2016
Dear guest,

Thank you for taking the time and sharing with us your experience at Holiday Inn Panama Canal. Like you said,we are near the Miraflores Locks, that is the fist part of the Canal coming from the pacific ocean, and one of the biggest malls in Central America, the Albrook Mall, which our hotel have shuttle service totally free.

Thank you for choosing us. We hope to see you soon on your next visit to Panama.
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Ohio
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 10, 2012

Enjoyed the area. Monkey Island, Canal cruise, Stayed here for 2/3 days. Food is good. Had a demo by Chef Francisco Castro. Be sure to get room in front to see canal working day and night.
The other rooms have nothing to view except apartments.

Room Tip: Get a room on higher floors for a view of the canal. The other side has nothing to look at. Most o...
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank OJHARIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange Beach, Alabama
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 15, 2012

My husband and I stayed 5 nights. The Panama Canal was right in front of our window!!! The accommodations were great and staff very friendly. The beer was extremely overpriced. You pay for one beer what a six-pack costs (about $3.50). The pool area was nice, but I never saw anyone using it. I know I didn't because meeting rooms were on all sides and you felt you were being looked at by all the people in the meetings... Such a shame. The Internet was free and on the 3rd night, it shut off. I called and they tried to charge me for a access card. I asked for the manager (who is extremely helpful), and they said I didn't have to pay. On the 4 th night, the Internet shut off again. I was so tired of dealing with staff and arguing, I just didn't use the Internet again. EITHER IT'S FREE OR NOT! it should free, so guests do not feel they are being taken advantage of. I have 3rental properties and would never charge my guests for it. Although this hotel is not in the hub, I do recommend it. You can take a cheap taxi wherever you want to go...just ask the price before getting in.

Room Tip: Be sure to ask for an upper floor canal view when reserving.
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katu36561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Panama Canal

Property: Holiday Inn Panama Canal
Address: Ave. Omar Torrijos Herrera Clayton, Panama City 7336, Panama (Formerly Holiday Inn Panama City)
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 114 Hotels in Panama City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Panama Canal 3*
Number of rooms: 137
Official Description (provided by the hotel):
Travelers looking for Panama hotel deals will appreciate the great location and outstanding array of amenities found at the Holiday Inn(R) City of Knowledge. Located just minutes away from some of the best attractions and businesses in Panama, our property offers both convenience and great value.Leisure guests are often drawn to our family-friendly Panama City hotel's close proximity to several of the city's best attractions including the visitor center at Miraflores Locks at the Panama Canal, the Albrook Shopping Center (with free shuttle service from our hotel), and the Gamboa Rainforest Resort. But our guests don't even have to leave the hotel to enjoy our sparkling outdoor pool in a beautifully landscaped courtyard, the well-equipped 24-hour Fitness Center, or our gift shop for a souvenir. Our hotel is only a few miles away from Panama City's banking district where many international transactions take place. Our fully-staffed Business Center provides guests with everything they need including copying, courier service, personal computer, and high-speed Internet access.When you're looking for great Panama hotel deals we offer the best. Make your reservations today to get the best Panama travel deals around at our Panama City hotel. You can be assured that when you stay at an IHG Green Engage Hotel, you are participating in an advanced, world-wide sustainability effort. We understand that it is important for you to have an active role in protecting our environment and that's why we've made it easier for you to choose a hotel that matches your sustainable values. ... more   less 
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Also Known As:
Holiday Inn City Of Knowledge Hotel Panama City
Panama City Holiday Inn
Holiday Inn Panama Canal Panama City

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