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“Good food, so so service”
Review of Benihana

Ranked #267 of 1,016 Restaurants in Panama City
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Dinner, Late Night, Reservations
Description: Benihana nacio en Tokio y fue fundado por Rocky Aoki. Su nombre es en honor a una Flor de color Rojo que crecia insistentemente en la entrada del Restaurante. En el ano de 1964Rocky Aoki apertura su primer Restaurante en New York y es cuando introduce en Estados Unidos, esta forma tan elegante de cocinar. Benihana combina el arte culinario con la diversion y fue creado para compartir en familia y hacer nuevas amistades alrededor de la misma mesa, viviendo una experiencia incomparable. Benihana El Salvador es unico en su diseno arquitectonico,comparado con otros restaurantes de la cadena a nivel mundial. Benihana cuenta con diferentes area como esTeppanyaki, Sushi Bar y Terraza, para brindarles a sus clientes comodidad, placer y diversion. AREA DE TEPPANYAKI La cocina Teppanyaki es tambien conocida como Hibachi, es decir cocina a la plancha. En Japon, la preparacion de la cocina es un arte y el Teppanyaki no es la excepcion; durante los 200 anos de historia del estilo de cocinar a la plancha, se ha desarrollado una alta y divertida calidad de expresion, caracterizada por las habilidades de los Chef con los utensilios de cocina. Benihana El Salvador, cuenta con 14 mesas de Teppanyaki; aqui podra disfrutar de una variedad de platillos desde carnes, pasta, langosta, camarones, scallops, salmon, tuna, etc. todos cocinados frente a nuestros clientes por Chefs altamente calificados; tambien pueden disfrutar de un show y una experiencia unica que solo Benihana ofrece.
Level 5 Contributor
42 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Good food, so so service”
Reviewed July 18, 2012 via mobile

Food is good, service is just ok. They should improve the extraction system because you really need a shower when you leave, all the smells from all the grills get stuck to your clothes and hair.

Thank Karina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

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Rating summary
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Panama City, Panama
Level 5 Contributor
73 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Okay but overrated and expensive”
Reviewed July 9, 2012

Recently visited this restaurant with my girlfriend as I had heard several people commenting about it. They have an outside court which and inside the sushi bar and the tepanyaki area. The inside is nice but not extraordinary, unfortunately because of all the food being prepared it is most likely that you will leave the place smelling to food.

Service was good, at least on our table. We don't appreciate service personnel coming too often as it seems too pushy. The price ticket for two persons was $57 (US Dollars) which is way too much for what we got.

The sushi variety wasn't spectacular either, I have eaten sushi in Medellin for much less and with more variety.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Thank Panama V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Level 4 Contributor
29 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Bad experience”
Reviewed May 7, 2012

I happened to be in Panama City last week and went to Benihana at the MultiPlaza mall (Monday, April 30th in the evening). No one in the party of 5 was happy about the experience. Not only the service was bad, but also the attitude of the untrained waiter. The food was not good either. There are so many good restaurants in Panama City, but this one is not among them. I just hope that Benihana takes the time to train the waiters in customer service and client relations, and that the managing team soon finds time to re-organize the serving system, so that the appetizer does not arrive at the table after the main course, they don't tell you after 20 minutes that they do not have a dish that is on the menu, they bring utensils and chopsticks with the meals so that the client does not have to wait 10 more minutes, and they improve the presentation of their meals.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Thank Aristofanes C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
33 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed April 23, 2012

I was excited to dine at Benihana's in Panama City, Panama. The view is great, the staff was very courteous and the restaurant was very clean. The show is pretty much the same as it is at any other Benihana's. The food was the great same quality but one of the sauces was different. I didn't care too much for it hence the very good rating instead of the "excellent" rating. I liked the fact that one of the guests can get behind the cooking area and try and crack the egg with the spatula. Here in MN, they don't do that. I would recommend dining in if you have a chance to visit Panama City.

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Thank WgqMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level 2 Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed February 26, 2012

Traditional Japanese Steakhouse great value (couples will spend about $75.00)

Visited February 2012
Thank ultimateace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtencionAlInvitado, Guest Relations Manager at Benihana, responded to this review, September 30, 2015
We are glad to read you had a good time and we are very grateful for your great review. Hope we have the oportunity of serve you again, it's always a pleasure to have you visiting us.
- S.Urena, Corporate Guest Relationships
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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