The only reason I choose this hotel is because they offer a shuttle from the airport ensuring that we can get to the hotel safetly without worrying about getting kidnapped by an unauthorized taxi. We were 4 women standing alone in the airport at night surrounded only by men. I looked for our arranged shuttle but did not see it. I asked one of the shuttle men from another hotel and he said that it was coming. We waited 45 minutes. Finally a white car pulled up. I said no, we are wiating for the holiday inn shuttle, and he assured me this was it. Tired from waiting for so long, We got in nervously and I clutched by keys in my hand in case I had to do some self-defense. It was not the shuttle but a taxi friend of the airport guy. We got to the hotel safetly but I was so nervous the entire way. When we got to the front desk, I explained that we had waited for 45 minutes for the shuttle before having to get into a strange taxi. She mentioned the complaint to her coworker under her breathe and then continued to tell us how we could pay for the breakfast in advance to save $2. When she handed us our keys, I again repeated my complaint and that I was upset becuase I had not felt safe. At that time the bellman/shuttle driver came over and told her to tell us "Not my fault" and that we should have called the hotel. I told him that it had been scheduled and we were led to believe that a shuttle was coming at any time. I explained that we could on the shuttle as we are 4 women traveling alone in Nicaragua and had safety concerns. He started raising his voice and tell me that Nicaragua was safe and I was exaggerating. At this time, the front desk clerk told him to leave and told us that they would call a manager becuase there was none on duty at the time. The next morning, they called and said they would pay for our shuttle to the airport. WHen I said it was already being provided, they said that's all they could do. What about free breakfast or paying for the taxi we had taken there?! I was so disgusted that I will not be back.
In addition, the rooms are small. Out of the 4 rooms reserved, every single room had very stained and dirty carpets that led all of us to keep our shoes on until we had to step in bed. My friend had no towels in her room and mine were covered in holes.
I will not be returning to this hotel. When in Nicaragua stay at the Intercontinental.
- Official Description (provided by the hotel):
- Welcome to Holiday Inn Managua Convention Center It is the ideal hotel for business and leisure travelers, positioned in the heart of the capital city. Our close location to many major companies and organizations such as Kimberly Clark, Nestle, Citibank, the American Embassy and the ONU Building make us an excellent option for business travelers. In addition we are only 14 km away from Managua Int'l Airport (MGA). Our guests will always be able to stay connected since their arrival to the airport with our shuttle equipped with wireless Internet connection, as well as our rooms and public areas. During your stay you will be able to relax at the Bar Sunrise beside our Mediterranean style pool, stay fit in the gym with the help of our trainer and enjoy a diversity of international and national dishes at our Anfora Restaurant or in your room with room service available 24-hours. Our convention center provides everything you need for business meeting, conferences, social events, etc. Meeting rooms for 20 to 1,200 people, banquet service, audiovisual and others, makes us the ideal place for your events. We hope to see you soon! ... more less
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- Also Known As:
- Holiday Inn Managua Hotel Managua
- Managua Holiday Inn