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“overated but convient”

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Best Western Las Mercedes
Ranked #13 of 50 Hotels in Managua
Reviewed March 12, 2014

as close as you can get to the airport. friendly reception and functional rooms. nice pools. Bar and restaurant overpriced. bottle of avg wine in restaurant was 45 dollars. A lot of money for convenience.

  • Stayed: January 2014, traveled with family
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Thank restleswanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN L, Front Office Manager at Best Western Las Mercedes, responded to this reviewResponded March 17, 2014

we really apreciate your feedback. we are working in our amenities in the rooms, please accept out apologize

Lester Prado
Front Desk Manager
Hotel Best Western Las Mercedes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 - 378 of 730 reviews

Reviewed March 12, 2014

For travelers catching an early fight out, this hotel is very conveniently located. We did enjoy a nice supper. On the downside: small room, dated fixtures, very poor water pressure and a trickle of hot. In a country that grows some of the best coffee in the world, we were disappointed to find 2 little Instant coffee packs as the only option, with no other coffee available for the many guests leaving before 5:30am. Very pleasant staff, but expensive, by Nica standards. The shuttle bus was very prompt.

  • Stayed: March 2014, traveled as a couple
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Thank Moulinie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN L, Front Office Manager at Best Western Las Mercedes, responded to this reviewResponded March 17, 2014

we really apreciate your feedback, with your comment are helping to be better day by day

Lester Prado
Front Desk Manager
Hotel Best Western Las Mercedes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014

This site is ideal if you are arriving late or have an early flight... no need to get a taxi, just walk across street.

Pros:
- Comfortable rooms
- AC and pool
- Nice grounds
- Giant complimentary breakfast
- Ideal location for late arrivals or early departures
- Oddly good birding at dust as thousands of birds pass over or land in the trees at dawn and dusk.
- Safe and very clean

Cons:
- Expensive as Nicaragua goes... but cheap as US or Canada goes
- Is often full so book ahead!!!!
- No interesting neighborhood or sights to walk to nearby
- Not a lot of good restaurants nearby (other than airport food court)

If you are happy to pay ~$100 a night and are looking for a convenient generic North American like hotel, this place is ideal.

Don't get Mixed up with Best Western Las Mercedes Leon, when making your reservation. Be sure it says Managua.

Room Tip: Be sure to reserve ahead as they are often full.
See more room tips
  • Stayed: February 2014, traveled with family
    • Value
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Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN L, Front Office Manager at Best Western Las Mercedes, responded to this reviewResponded March 17, 2014

Thank You for your feedback

We really apreciate your comment it help to be better day by day and we would like tobe an exccellent in pur business+

Lester Prado
Front Desk Manager
Hotel Best Western Las Mercedes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2014

The hotel is located right across the street from the airport so it is very convenient. The room is small but clean. The hot shower is very nice but the water pressure is very low. The pool is a nice treat. The food at the restaurant is not very good, no flavor at all. The breakfast is average.

Stayed: March 2014, traveled with friends
Thank alohabic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN L, Front Office Manager at Best Western Las Mercedes, responded to this reviewResponded March 17, 2014

we really apreciate your feedback thank you for your comment it g}helping to us to be better day by day and not just better we would like to be an exccellent


Lestyer Prado
Fropnt Desk Manager
Hotel Best Western Las Mercedes

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Reviewed March 2, 2014

We came in on a late flight, so it was simple and easy to hop across the street to stay here, and avoid finding a place at night. We stayed in cabana/casita type room with 2 double beds. It was back from the road which was more quiet - not new, but clean is more important. It was very clean and we did have hot water. A/C worked (wall unit) and bed was pretty comfy. The included buffet breakfast was good! It was a big spend for us on this trip US$85, but served a good purpose. Not too far of a taxi to hit the bus terminal (bargained to US$8 for 2nd taxi, probably could've gotten for US$6 if we walked a bit, but had alot of gear). First guy wanted $15, so worth it to deal.

Room Tip: ask for one off the road in back!
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  • Stayed: February 2014, traveled as a couple
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Thank achinookinMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN L, Front Office Manager at Best Western Las Mercedes, responded to this reviewResponded March 3, 2014

Dear and Value Guest

Thank you for completing the survey regarding your recent stay at our property.

We really appreciate it on behalf of our entire team, I would like to give you our thanks. Your satisfaction is important to us and we are working very hard investing in our property and rooms and training our staff to provide you an excellent service we will be using the feedback you gave us to implement improvements to ensure we offer a better

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 505 2255-9900.


Sincerely,

Lester Prado
Front Desk Manager
BEST WESTERN Las Mercedes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

My boyfriend and I decided to make this our place to stay for our last night in Nicaragua, due to the fact the airport is directly across the street and we could walk across the street to catch our flight. Overall, we were very pleased with the hotel. The pool was wonderful, and pretty empty, which was nice. There were actually 2 pools to choose from; we used the larger of the two. Our room was large and very clean, with an enormous king-sized bed. We ate the hotel restaurant for dinner due to an early flight in the morning; the food was ok...definitely not fantastic. If you have more time, I would say take a taxi and eat out at a different place. I would not have a prolonged stay here, but for the airport convenience I would definitely say stay.

  • Stayed: February 2014, traveled as a couple
    • Value
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Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN L, Front Office Manager at Best Western Las Mercedes, responded to this reviewResponded March 3, 2014

Dear and Value Guest

Thank you for completing the survey regarding your recent stay at our property.

We really apreciate it on behalf of our entire team, I would like to give you our thanks. Your satisfaction is important to us and we are working very hard investing in our property and rooms and training our staff to provide you an excellent service we will be using the feedback you gave us to implement improvements to ensure we offer a better

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 505 2255-9900.


Sincerely,

Lester Prado
Front Desk Manager
BEST WESTERN Las Mercedes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

This hotel has improved a lot since my last review. New windows, instead of jalousie windows that let bugs in, are much appreciated. Beautiful and clean. Staff is all excellent. Food at restaurant is a little pricey for Nicaragua, but you are paying for the convenience. There are nice gardens and grounds to walk, and nice pools.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank justamommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN L, Front Office Manager at Best Western Las Mercedes, responded to this reviewResponded March 3, 2014

Dear and Value Guest

Thank you for completing the survey regarding your recent stay at our property.

We really sorry on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we are working very hard investing in our property and rooms and training our staff to provide you an excellent service we will be using the feedback you gave us to implement improvements to ensure we offer a better

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 505 2255-9900.


Sincerely,

Lester Prado
Front Desk Manager
BEST WESTERN Las Mercedes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Las Mercedes

Address: Km 11 5 Carretera Norte, Managua 000-046-0, Nicaragua
Phone Number:
Location: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 50 Hotels in Managua
Price Range: $93 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Las Mercedes 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Las Mercedes Hotel Managua
Best Western Hotel Managua
Best Western Managua
Managua Best Western

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