Let me start by saying that I am the pickiest person ever. Am the type that looks for dust under places nobody cleans, THIS PLACE is the cleanest hotel I have ever being in. For the first time in a hotel ever, I was not bothered to walk barefooted. YUP, am that picky, I don't even walk barefoot in my own house. It was that clean!
1) Check in was a breeze
2) Friendly staff/very Helpful
3) Breakfast was very good
4)Room was super clean
5)bathroom small but very clean
6)Hot water all the time
7)Great AC -cancels outside noise
Following my fellow tripadvisors, I asked for a room opposite the pool and a higher floor they came through. First night near the pool 5th floor, asked to be changed, next day no problem 4th floor, absolutely no noise.
I was very impressed with how well they keep the place. The only thing I would suggest for them is vending machines for chips or soda, we came back late and the kitchen was closed before the time stated and was told there was nothing available in the area to be delivered. That was unexpected, being that it was Friday and before 10 pm. Went upstairs looked on the yellow pages and got pizza delivered before 10:30. They should provide a food/delivery listing for customers if they get into the hotel late, but that was not a turn off. I managed.
I really enjoyed my time at Hotel Hex. The bed was comfortable, lots of pillows, clean towels everyday and very friendly staff. Teresa at the front desk is a great girl, Supervisor of cleaning Crew (Yahaira I think) was extremely helpful and accommodating.
The shuttle in the morning prompt, quick and free.
Nothing but good things to say about this hotel. Stay here you wont regret it. I will for sure return
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