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“Poor service”

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Contempo Hotel Boutique
Ranked #20 of 51 Hotels in Managua
Certificate of Excellence
1 review
“Poor service”
2 of 5 bubbles Reviewed May 3, 2014 via mobile

My husband and I booked 2 nights at Hotel Contempo. The first night in Managua went well, the shuttle service was timely and the food decent. On our return trip we arrived at the hotel amidst a wedding and had no access to the pool and our room was shaking with the bass from the music until 1 a.m. We were given no information about this before or upon our arrival and multiple guests were at the front desk at midnight demanding something be done. We had been trying to sleep since 9 and the entire staff had a nonchalant, careless attitude that were upset to not be sleeping. we had an early departure the next morning and had to wake at 4 a.m. After much complaining and refusing to accept the 20%, then 50% comp the manager offered, our room was finally comped. If you are looking for rest and relaxation and Sleep, look elsewhere.

Stayed May 2014, traveled as a couple
Helpful?
Thank Dianne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    140
    46
    9
    2
    5
See reviews for
34
76
16
52
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Guatemala
Level Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

I went in some week when the hotel was full, the only room available was the best one. So I took it, the price was more expensive that my budget, but when I saw the room, my eyes just opened and thought "wow this is a nice suite. The sofa was nice, the bed splendid, the desk perfect and the tv was good. The only thing I didn't like it, is the noise in the bathroom for the air-extractor, I think is to loud for my sense, but everything else was perfect. Ahh the pool was nice too and the Jacuzzi. The restaurant was a 5 star, it was inside the place.

Room Tip: I took the #1
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sierrita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
4 of 5 bubbles Reviewed April 11, 2014

My husband and I stayed at this hotel for two nights and loved it. We travel to Nicaragua for vacation once a year so we try to make the best of it and we definitely scored with this one. The hotel was modern and luxurious and yet very affordable, we paid about $110/night with taxes and with breakfast included and this was a non-buffet style breakfast. The waiter at the restaurant was attentive and friendly. We’ll definitely stay there again next year.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AliciaNic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 9, 2014

It's a very nice and modern hotel in Managua. Great location, secure and safe. The rooms are clean and the staff is very professional. Each room has it's own theme, very personalized. The best I would say is the restaurant Azul inside the hotel. The food is just amazing!! Everyone was very nice and attentive. I would definitely go back to Contempo!! Actually, I can't wait :D

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tamara V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, California
Level Contributor
407 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
4 of 5 bubbles Reviewed March 11, 2014

This is my second trip here. At first I was at the Intercontinental -- indifferent service for a whole lot more. Here, everything works, the staff are kind and competent and eager to help. I recommend this hotel for all.

Room Tip: Get a room with a window!!
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeLudin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 9, 2014

We really enjoyed our stay here. The hotel was well appointed as were the rooms. The room was very spacious, including the bathroom with beautiful travertine tiles. Best pf all was the service, especially the concierge. Highly recommended!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ihcuiloa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
189 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
3 of 5 bubbles Reviewed March 4, 2014

We used this hotel for one night at the end of our adventure, before a morning flight. For that purpose it was perfect, clean, quiet and friendly and with a good on-site restaurant. They provide free/safe airport transfer and the trip was not too long. It is in what seems to be an upscale residential neighborhood and we felt safe taking a short walk, but all the homes are behind high security fences. The hotel has a very small pool and hot tub in a pleasant, but not spectacular, outdoor courtyard. The restaurant is very modern and cafeteria-like (unfortunately having a TV going really ruins any ambiance for me), but the food was good. Our room was small, very clean and a bit strange - like someone trying for "boutique hotel" who had never really seen one. But it had a working safe and the bed was comfortable. There was a very fancy wedding going on the night we were there, which makes me think it may actually be very good by Managua standards - nothing with which to compare it, but certainly nothing like as nice as the hotels we stayed in at Granada and San Juan del Sur.

Room Tip: strangely our room had no outside windows, so ask if that is important to you.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cantravnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Contempo Hotel Boutique

Property: Contempo Hotel Boutique
Address: Carretera a Masaya, Km 11 | 400 metros al Oeste, Residencial Las Praderas, Managua 14293, Nicaragua
Phone Number:
Location: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 51 Hotels in Managua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Contempo Hotel Boutique 4*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel Contempo is a luxury boutique design hotel unique in Managua, Nicaragua. It's the perfect place to enjoy a cosmopolitan experience with style, intimacy and a distinctive warm service. Our 24 stylish rooms, all with different designs inspired by Nicaraguan themes, boast distinctive elegance and the feel of a private residence, intimate and comfortable. The acclaimed Restaurante Azul located inside Contempo offers a unique culinary and visual experience that inspires your senses. Our chef uses organic local ingredients to bring out the best flavors in our dishes. ... more   less 
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