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“Very Comfortable”
4 of 5 bubbles Review of Barcelo Managua

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Barcelo Managua
Ranked #14 of 51 Hotels in Managua
Miami, Fl
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Very Comfortable”
4 of 5 bubbles Reviewed February 14, 2013

First class hotel, top-notch service without exception. Room was impeccably clean, flatscreen HD TV had several stations from Miami. WIFI Worked great so, watched Netflix and skyped in the evenings. Worldclass breakfast buffet with cut melons, croissants, eggs, coffee, latin flare to breakfast. Dinner buffet was just as good. The fitness center has weights, two treadmills, and several machines. Outdoor pool is extremely elegant with a view of Lake Managua. Very comparable to a first class US Business hotel excet that the food here was much more elegant and the staff was more down-to-earth courteous than you find at a US business hotel.

Room Tip: My room faced the pool which also faces the bar/karaoke room. This was a little noisy. Probably be...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richzimme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review, September 27, 2016
Dear Guest,

Thank you so much for you comments to our property.

It fills us with great satisfaction, that your entire stay has been excellent in Barceló Managua.

We hope your visit soon.

Best regards.
Costumer Services
Hotel Barceló Managua
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
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Alberta
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

I stayed at the Barcelo Managua twice. Once in April 2012 for 2 weeks and once in August 2012 for another 2 weeks.. I loved the employees, they are great. Good breakfast buffet, but internet service expensive if you dont have it as part of package. Make sure its included. I found it to be close to the downtown and the mall. The rooms are good but need make over. lolol!!! The pool area was great to just kickback and soak in the sun with a few dips in the pool. understand where you are and the financial conditions of the country. This will help you to not overshoot your expectations and to appreciate the culture more. LOVED EVERY TRIP!!!!!!!!! Highly recommend.

Room Tip: I always ask for the pool view. I love to wake up to the pool. Ahhhhhhhh!!!!!!!!
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Triplanner2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this review, May 27, 2013
Dear Guest:

Receive a warm greeting from the Staff of the Hotel Barceló Managua.

We thank you for your comments about our hotel, we're glad to know that your stay with us was of your total pleasure. All the comments from our guests are taken very seriously and we extend to our Management Department.

We hope to have your visit again with us and thank you for making your choice Barceló Hotels.

Best regards,

Sendy Tijerino j.
Guest Relations.
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Miami, Florida
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed January 3, 2013

We stayed at this hotel for 8 nights. Overall the service was good. They had a good breakfast buffet and the waiters at the restaurant were nice and helpful. Housekeeping, on the other hand were no not that great. Every single day we had to call the front desk because they had failed to fully stock the room with the basic amenities. After eight evenings, it kind of got annoying. Another down side was that on the third day of our visit, the hotel shut down the pool without prior notice because they were going to do some remodeling on it. I think we should have been informed when we first checked in at the hotel. Overall, it was a good stay.

Room Tip: The Santo Domingo Shppoing Mall is very close to this hote.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ycodina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sendy T, Guest Relations Manager at Barcelo Managua, responded to this review, January 10, 2013
Dear Guest,

Receive greetings from all the staff of Hotel Barcelo Managua and myself.

I appreciate the positive appointed in your comments about the service received during your stay by our staff.

Take this opportunity to ask for an apology for the inconveniences that you had during your stay, you really should have been informed about the inconvenience of the pool, my apologies for this problem, as well as the amenities of the room were missing.

We hope to have the honor to have you as a guest again and to improve the service in this hotel.

Best regards,
Sendy Tijerino
Guest Relations,
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San Jose, Costa Rica
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed December 7, 2012

The hotel was, OK. Internet service was inconsistent at best and the source of MUCH frustration. The room was clean but small. Room service and restaurant were pretty good for meals. Meats and salads were the best part, desserts left much to be desired.

Nothing too bad (except the Internet), but then again, nothing too good.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dmcccr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this review, December 11, 2012
Dear guest.

Kindest regards from all the staff of Hotel Barceló Managua and myself.

I appreciate the time spent on your comments, referring to the internet service because this allows us to make improvements to the additional services that the hotel offers to our guests.

We look forward to your visit again and to provide a better quality of Internet service and provide the best care.

Best regards.

Attentively
Sendy Tijerino
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tegucigalpa, Honduras
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 1, 2012

El servicio es excelente. El desayuno es variado y tiene algo para cada gusto. Las habitaciones nitidas. Cercano al centro y a centros comerciales. Lo que me haria volver es la atención recibida por el personal: extravié mi cartera con mi dinero y tarjetas de crédito. el personal inmediatamente se movilizó para ayudarme y lo encontraron intacto. Esto no se ve muy frecuentemente. / Excelent service. Breakfast is varied and has something for everyone. Rooms are tidy. Its location is close to downton and shopping malls. What would make me come back us the support provided by staff: I lost my wallet with my money and credit card. Staff helped me right away until they found my wallet intact. This is not common, thanks Barcelo!!

Room Tip: Las habitaciones son nitidas, cómodas , pero aconsejo pedir las habitaciones con la vista a Managua...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this review, December 11, 2012
Google Translation
Apreciado huésped.

Reciba un cálido saludo parte de su Hotel Barceló Managua y mi persona.

Es un gusto saber que su estadía fue muy confortable, comentarios como el suyo son los que nos permiten seguir trabajando arduamente, ya que el Hotel Barceló Managua se toma muy en serio los comentarios de nuestros huéspedes.

Esperamos tener el gusto de contar prontamente con su visita.

Cordiales saludos.

Atentamente.
Sendy Tijerino
Guest Relations
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Minden, Nevada
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 8, 2012

I have stayed here three times and each time was a great experience, My good friend Bob Oettinger reviewed it elsewhere negatively, but I think that his was a fluke. I have always found the staff to be accommodating. The facility is immaculate, the breakfast is great (eggs cooked to order and large selection of everything else), super little restaurant down the hill, huge pool overlooking Managua and Lake Managua. It was also convenient for me because I was going to the Pacific beaches. The internet service for me was as good as U.S., my needs are simple laptop first time, iPad thereafter. I have stayed at the upscale Seminole downtown and it was very good but at a much higher price point. I have never had a problem with reservations, hope they have that straightened out for the rest of you. If you like to gamble, there's a casino on the other side of the parking lot.

Room Tip: There are sometimes parties/receptions at the pool in the evening. Never bothered me, but if these t...
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MindenJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this review, November 16, 2012
Dear Guest.

We greatly appreciate your comment. We are delighted that your stay was a success and we have many positive comments from you.

We hope to have again honored by your visit soon and keep providing the best care.

Best regards,

Sincerely

Sendy Tijerino
Guest Relations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denton, Texas
Level Contributor
128 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 bubbles Reviewed October 25, 2012

This hotel has the worst internet system and service of any I have ever used and web access is expensive to boot. Its software allows only one device per room, so that you can only use one phone or one computer, but not both at once. It also drops any device from the web when the keyboard is inactive for a few minutes, requiring many slow log-ins. Otherwise, the in-hotel restaurants (one specializing in sushi/Japanese food) are very good. The staff is excellent. Don’t stay here if you intend to do business over the internet and phone in Managua and are not willing to pay a large surcharge for extra devices.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this review, October 31, 2012
Dear guest.

Kindest regards from all the staff of the hotel.

We appreciate the time spent to write your comments about your stay.

Comments like these help us to improve the quality of the services we offer to our guests.

Our job is to constantly improve the quality and customer service, the opinions of our guests are of real importance.

We hope your visit again, will be a pleasure to serve.

Thank you very much.

Attentively
Sendy Tijerino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Managua

Property: Barcelo Managua
Address: Club Terraza, Villa Fontana 300 Mts Al Sur, Managua 505, Nicaragua
Phone Number:
Location: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Managua
#13 Business Hotel in Managua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo Managua 4*
Number of rooms: 147
Official Description (provided by the hotel):
The Barcelo Managua**** hotel is one of the newest hotels in the city, and was refurbished in 2013. It is located in Villa Fontana, one of the most exclusive areas of Managua, Nicaragua. An area of great ecological wealth and beautiful scenery make this hotel a truly unique place. It is the newest hotel in Managua, and is very well situated just 5 minutes drive from the city centre and 15 minutes from the Augusto C. Sandino international airport. Enjoy a perfect combination of modernity, relaxation, tranquility and good service at the Barcelo Managua hotel. Guests will find the rooms spacious, charming and elegant. The hotel also has a gym, swimming pool, 2 restaurants (one buffet and another Japanese) and a lounge bar. In addition the hotel has a modern convention and conference center, with 3 function rooms with a capacity for up to 400 people and a board room. We also offer free parking, free Wi-Fi and complimentary transfer service between Augusto Cesar Sandino International Airport and the hotel.* ... more   less 
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Also Known As:
Barcelo Managua Hotel Managua

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