I booked the Hotel Mozonte online based on the photo gallery on their website. We arranged an airport pick up with them that went as planned but the taxi took us to another hotel. When I asked where we were they said Hotel Mozonte. I went inside and asked at eh desk explaining that the sign outside was not Hotel Mozonte where we had booked. The receptionist explained that this was their sister hotel. This would have been fine if the standard were the same as that portrayed on the hotels website but it was not. There was no pool, furnishings were not updated or clean, even the breakfast the following morning was horrible. To this day I am not entirely sure if the Hotel Mozonte shown on the website exists but switching guests directly to another hotel is not what I would consider appropriate or fair, especially without an explanation or discount for the lesser accommodations.
- Official Description (provided by the hotel):
- Delight in one of Nicaragua's most precious traits: hospitality.At Hotel Mozonte we have an unbeatable location in downtown Managua.We have a wide and classy infrastructure, elegantly blended with Spanish Colonial architecture; with innovative and customized services, an ideal hideaway for the sophisticated traveler.Do not be surprised to find so many options in a small hotel. You will love the absolute flexibility of the staff and eagerness to please. ... more less
- Reservation Options:
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- Also Known As:
- Mozonte Hotel Managua