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“Comfortable Surroundings, Attentive Staff”

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Best Western Plus Hotel Terraza
Ranked #20 of 55 Hotels in San Salvador
Reviewed November 7, 2012

I recently visited El Salvador to participate in a music festival and was accommodated at Hotel Terreza. The staff is friendly and helpful.

The breakfast is fantastic. It is served in a patio restaurant overlooking the pool and it is a beautiful setting.

The rooms are average and housekeeping does a fine job with them. The hotel does have air conditioning, but it’s a little noisy when it’s running.

  • Stayed: November 2012, traveled on business
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Thank HoustonGuitarGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 - 39 of 109 reviews

Reviewed September 20, 2012

This hotel shows true hospitality to its guests. We received a really warm welcoming and first-class service during our entire stay. The hotel is very well located in a "close to everything" area. The rooms are comfortable with good internet and the meeting rooms were elegant, with good lighting and AV equipment. One thing they can really brag about is the food; it is amazing!
Our business meetings were executed to perfection thanks to the staff and hotel facilities.

  • Stayed: August 2012, traveled on business
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Thank Nathi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2012

Seven years ago I recommended this hotel to my wife (based upon TripAdvisor reviews) and she has been going there several times a year ever since. Here is her review.

Hotel Teraza feels like a "home away from home" for me. the staff always welcomes me warmly. For a modestly priced hotel, it is a great bargain. The rooms are very clean and very comfortable (good TV, bathroom, A/C).The location is good. Breakfasts are spectacular--beautiful terace, wonderful variety of food, including tropical fruit, regional specialites, and delicious traditional choices--also very good coffee. The best part of the hotel is the service, which is friendly, gracious and always helpful.
All in all, wonderfu; I look forward to the stay there every trip!

Room Tip: Trade off. Rooms over the pool have nice view; but parties for quinceanera (girl who turns 15) somet...
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  • Stayed: April 2012, traveled solo
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1  Thank cambridge02138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

Thank you so much for your kind words. To have our guests feel that they are at "home away from home" is truly our main objective, and we celebrate that this is true for you! We look forward to your next trip to your casa en San Salvador!

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Reviewed May 11, 2012

Great place to stay,very comfortable and Free Internet!! Can't beat that,Breakfast was awesome and reasonably priced.Will definitely stay there again.We had a large group with us and everything was taken care of...
Staff was very informative and friendly.

Room Tip: if you book a room ask for room facing the pool..that way you do not have any car noise,the other si...
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  • Stayed: April 2012, traveled with friends
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1  Thank JoeLucy2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded May 14, 2012

Thank you so much for your kind remarks. We are very happy to know that your trip was a success! We look forward to having you stay with us again for your next tournament!

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Reviewed May 11, 2012

El Salvador and the Hotel Terraza was the first leg of our groups 8 day trip that included vacation and futbol matches in both San Salvador and Costa Rica! We couldn't have had a better start of our trip then to begin at the Hotel Terraza. We were a large group and check-in was simple and quick! The staff was prepared for our large group and we got into our rooms very quickly. The rooms were clean and the beds were very comfortable. We enjoyed breakfast every morning and were served by a great staff who made us feel very welcome and taken care of every day! The food was fabulous! We also enjoyed the swimming pool and the spa. Hotel Terraza has a very warm atmosphere, a wonderful staff and is an gem in San Salvador. We met the owners of the hotel and they are lovely people who made us feel at home in there hotel. I have to say that staying at Hotel Terraza was the best hotel experience of the whole trip. We are looking forward to coming back El Salvador in the future and will definitely stay at Hotel Terraza.

  • Stayed: April 2012, traveled with friends
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Thank Cynthia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded May 17, 2012

Thank you so much for your comments! It was a very enjoyable experience for us to host your group. We are very happy to know that your expectations were met, especially when traveling to a different country. Our pool and gym (not spa!) are exclusively for our guests, which we believe leads to a more tranquil experience.
We look forward to having you stay with us again in the near future!

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Reviewed April 27, 2012

Just come back from a vacation in El Salvador and chose this hotel based on previous reviews on here, and was not disappointed.. A good sized hotel in a good location. The staff are courteous and aim to please and always there with a smile for you..The housekeeping was excellent, fresh towels daily, and clean linen. The cleanliness was first class..The rooms spacious and well furnished. one small gripe, and not the fault of the hotel, is that the rooms overlooking the main road can be a little noisy , mainly due to the crazy Salvadorian drivers!, but the double glazing keeps this down as much as possible..Request a room overlooking the pool if possible.The food is good and reasonably priced and the airport shuffle at $16 is good value.. I would heartily recommend this hotel to anyone visiting San Salvador

Room Tip: Request a pool view room if possible as less road noise
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  • Stayed: April 2012, traveled solo
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Thank Assirap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded April 30, 2012

Thank you so much for your positive opinion on our Hotel! We are delighted to know your stay was enjoyable, and we hope to have you with us again soon.

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Reviewed April 8, 2012

I stayed there after a hospital stay, recovering until being allowed to fly home. I was really looked after with great care by everyone, brought breakfast in bed every day. My room was nice, fesh, with good internet. The food was great value and very very good. The locaion was perfect and rather peaceful.

Be careful about the airport ride, it is very far and you need a lot of time to get there.

  • Stayed: March 2012
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1  Thank VBretonne35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded April 11, 2012

We are so pleased that you felt at home in our Hotel. We hope you are able to travel for leisure and that we have the opportunity to have you with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Hotel Terraza

Address: 85 Ave Sur y Calle Padres Aguilar, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 55 Hotels in San Salvador
Price Range: $78 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Hotel Terraza 3*
Number of rooms: 80
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Also Known As:
Terraza Hotel San Salvador
Best Western Plus Hotel Terraza El Salvador/San Salvador

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