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“Good, but expensive for the region.” 4 of 5 bubbles
Review of Barcelo San Salvador

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Barcelo San Salvador
Ranked #2 of 53 Hotels in San Salvador
Certificate of Excellence
UK
Level Contributor
77 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Good, but expensive for the region.”
4 of 5 bubbles Reviewed May 26, 2009

I stayed here for three nights but only really used it to sleep in, leaving early and returning late so didn’t get the to try most of the facilities. The hotel is situated in the city centre and the surrounding area didn’t appear too bad although local colleagues told me not to walk alone, particularly at night. It’s typical of an upper market hotel chain that you would see in most countries where everything is clean, modern and high quality. The staff were friendly and helpful and the rooms were large, fresh and pleasant. I had a view of the mountain as I had heard noise from the other side can keep you awake.

The buffet breakfast was good, there is a small pool outside the breakfast room and there looked to be drink and food available when it’s open. There is a fitness room though I didn’t get to see it. One thing I did notice was no mini bar (bottled water was provided at a cost) or room service – or maybe I just missed it ?

The city / hotel is situated quite a way from the airport and I took the hotel shuttle for a 45 minute drive for $18. The airport is modern and efficient though check in early Saturday morning was a bit of a bun-fight as the queue snaked out of the check in area and descended into chaos out in the street.

There are lots of shops and restaurants around with most of them being in shopping centres which have lots of guards I had expected San Salvador to be a bit like dodge city after reading about it on the web though everything seemed OK. Sure there were armed police riding about in pickups, armed guards everywhere (some look like locals guarding their stores with a shot gun) and barbed-wire everywhere but everyone seems to go about their business with little worry kids walking to school, people selling their wares by the side of the road and people walking the streets.

We took a drive down to the coast one evening and the further you get away from the city the more ‘Central America’ it become – chickens, cows, donkeys and stray dogs wandering around the road, lots of shacks by the side of the road, old pickups carrying about 10 people in the back (including old ladies and children), temporary bridges as the original was washed away by floods and buses that seemed more functional then comfy and adorned with all kinds of ornaments anda crazy colour scheme. As my colleagues would keep on saying ‘In El Salvador anything is possible’.

Overall, it’s a good place to stay, although I’m glad my work was paying as $171 per night seems expensive in a country where the cost of living is a lot less than the UK. A cheaper option is the Quality Inn near the airport which despite looking un-inviting as you pass it was actually quite nice – we had dinner there one evening. However, being close to the airport it’s a long way from the city.

  • Stayed May 2009, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank julianp-uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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574 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
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  • English first
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English first
Ft. Lauderdale, FL
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed March 18, 2009

My husband and I stayed here Feb. 27-March 1, 2009 and like many posters, I was impressed by this hotel. The building is beautiful and the service is outstanding. My husband enjoyed a massage in the spa ($40 for an hour and was able to get an appointment the same day), we used the free wi-fi in the lobby/bar (in the rooms there's a charge - I believe $3 per hour or $15 per day). We didn't use the fitness center but it was large, clean and modern.

The website says breakfast is included, but that wasn't true for us. We were charged like $10 each for a full buffet with lots of great options. We also took advantage of room service and were happy with the service. The pool area isn't very large but overall I think this hotel offers great value.

Regarding transport to/from the airport (about 40 minutes drive) the hotel charges $18 pp for a hotel shuttle bus which is nice with a/c, etc. On our return to the airport the hotel arranged a taxi for us which cost only $25 (plus tip) so if you're traveling with more than 1 person, it seems like a taxi is more affordable (just be sure to agree on the price before starting the trip since another taxi driver quoted us $35). I don't think they use a meter.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EmilyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario
Level Contributor
157 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 bubbles Reviewed January 17, 2009

Great hotel in a very convenient location. The hotel staff are wonderful and go out of their way to make your stay comfortable. They have a well equiped and spacious gym on the top floor and the pool area is quite relaxing. The food is excellent and so is room service.

The hotel is close to everything and there are always hotel cars or cabs parked outside. The area seemed very safe to walk around at night and we did not have any problems at all.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed January 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank luv2travel9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
1 review
5 of 5 bubbles Reviewed January 9, 2009

I was totally amazed by this hotel! The building is geourgeos and the staff is so kind, they really go the extra mile to please every guest, I went there on december with some co workers and of course, after working hours we tried to enjoy the city and because of the location we went almost to every mall in town, definetely the hotel has the best location and the malls had nothing to envy to any other one in the US.

It was my first time in central America and i had a great experience, not only because of the great hotel but because i received a VIP guest treatment from every member of the Hilton Staff.

  • Liked — The great guest service
  • Disliked — The pool
  • Stayed December 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Abbietripping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 9, 2009

I stayed at this hotel for a couple weeks and I have to recognize that this is maybe the Hotel with the Best Service ever...at least in Central America.
From the guy who picked me up at the airport to the house keeping staff everything was perfect!
The guys from Guest Service gave me all the information about the Zona Rosa wich is the area where the hotel is located and let me tell you something...you can find almost everything here: from Fancy restaurants to drugstores less that five minutes from the hotel.
So, if you are thinking to visit this little country I definetely recommend you the Hilton Princess in San Salvador...

  • Liked — The quietness of the room
  • Stayed December 2008, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank trip4madrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 6, 2009

I normally stay at the Presidente but because of the holidays tried the Princess for the first time and prepaid. BIG MISTAKE!!!

Hotel had church services on Sundays with large number of people not staying in the hotel. During the week had tour groups of people who thought it was ok to put 20 people in an elevator.

Elevators were slow and took up to 30 minutes to get down from the 10 th floor.

But worse was when we left the paid room on the evening of the 31 of December, the room safe was opened without the supervision of management. Got the money back but since a security guard witnessed by a cleaning person have the authority to open the safe I never felt comfortable leaving anything in the room safe.

Numerous other problems which will be noted on princesselsalvador.com later this week.

  • Liked — leaving
  • Disliked — staying
  • Stayed December 2008, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank BillLara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England USA
Level Contributor
142 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 bubbles Reviewed November 19, 2008

This hotel is awesome if you want to stay in the City. It has all of the features of a resort and not be one. The Spa is awesome and I had one of the best massages. It sits up on a hill, so you get great views of the area, which is very pretty. If you want the best hotel, this is the place in San Salvador! However, you should be warned it is very expensive for meals as their restaurant is very upscale to meet the clientele they desire to attract.

  • Liked — just about everything
  • Disliked — not near shopping and other restaurants
  • Stayed June 2008, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WarmVacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barcelo San Salvador

Property: Barcelo San Salvador
Address: Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador (Formerly Hilton Princess San Salvador)
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in San Salvador
#2 Romantic Hotel in San Salvador
#2 Spa Hotel in San Salvador
#4 Business Hotel in San Salvador
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo San Salvador 4*
Number of rooms: 204
Official Description (provided by the hotel):
We are a High-rise Hotel situated in the heart of business district with spectacular views to the volcano and the city. Surrounded by the best restaurants in a secure and calm area. ... more   less 
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Also Known As:
Hilton Princess San Salvador Hotel San Salvador
Hilton Hotel San Salvador
Hilton San Salvador
San Salvador Hilton
Barcelo San Salvador El Salvador

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