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“El Salvador, 1st visit” 4 of 5 bubbles
Review of Barcelo San Salvador

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Barcelo San Salvador
Ranked #3 of 52 Hotels in San Salvador
Certificate of Excellence
St. Petersburg, Florida
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“El Salvador, 1st visit”
4 of 5 bubbles Reviewed September 3, 2013

Great hotel, with excellent service. I would recommend this to a business traveler, or anyone interested in a luxury hotel located in an upscale area of San Salvador with easy access to museums, downtown, etc.

  • Stayed October 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Manager at Barcelo San Salvador, responded to this review, September 11, 2013
Dear Kenny

Thank you very much for choosing Hilton Princess for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers. We are really glad to hear that our staff was able to satisfy your needs. Please come back upon your next trip to San Salvador, we will be more than happy to welcome you back.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

556 reviews from our community

Traveler rating
    305
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    44
    13
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
380 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 315 helpful votes
4 of 5 bubbles Reviewed August 31, 2013 via mobile

I just stay in this Hotelmfor a meeting, and I like it. Everything works fine, the instalations are working fine, the staff are very helpfull, the food is good, the Gym is very nice, including a jacuzzi, and have a nice view to the mountains. The only problem I found was the slow elevators!!

Stayed August 2013, traveled on business
Helpful?
1 Thank darwinsail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Manager at Barcelo San Salvador, responded to this review, September 2, 2013
Dear Guest,

Thank you very much for choosing Hilton Princess for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers. We are really glad to hear that our staff was able to satisfy your needs. We are very sorry to hear about your experience with the elevators, improvement measures will be taken in order to avoid such problem in the future. Please come back upon your next trip to San Salvador, we will be more than happy to welcome you back.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

Had a good stay at this hotel while traveling on business. Nice location. Very calm and quiet neighborhood. Lots of restaurants nearby. The rooms are spacious and clean. The Gym, Spa, SAuna is very good. The buffet breakfast in the morning is awesome with lots of varieties to choose from.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank My_Bos_explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this review, August 8, 2013
Dear Guest,

Thank you very much for choosing Hilton Princess for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers.

We cannot thank you enough for recommending our hotel to fellow travelers! Please come back upon your next trip to San Salvador, we will be more than happy to welcome you back.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
5 of 5 bubbles Reviewed July 27, 2013

Stayed on the Hilton Team Member Travel Program. Always excellent hotel to stay at! Staff always goes above and beyond!! Kruger always does his best to make you feel at home, always going above and beyond to make our group feel welcomed! Only problem is that I stayed at this hotel back in February on theTMTP and was not charged for breakfast, but when I just stayed in July I got charged for it every morning and the man working the front desk rudley said "You should of been charged in February too!" BE CAREFUL of hidden charges on your reciept. Overall, an awesome place to stay!

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank S J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this review, August 8, 2013
Greetings from Hilton Princess San Salvador,


Thank you very much for choosing our Hotel for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers. We are really glad to hear that our staff was able to satisfy your needs and meet your expectations. We´ll share your nice comments with them, especially with Kruger.

We are very sorry to hear about your experience in Reception, improvement measures will be taken in order to avoid such confusion in the future. Once again, we thank you for your preference and we look forward to welcoming you back in the future.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salado, Texas
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 24, 2013

Enjoyed this hotel during my business stay. The rooms were extremely clean and comfortable. Wifi was a bit spotty in my room but honestly expected questionable wifi. Good restaurants within walking distance and you feel safe. The bar and restaurant in the hotel are great if you don't want to leave the hotel with very reasonable prices. The pizza from the hotel was very good and the bar had 2 for 1 specials.

The front desk staff was extremely helpful and the drivers outside of the hotel took us on a tour for a reasonable price to the volcano and to try some local food. The breakfast at the restaurant was good but definitely would not have liked it if it wasn't included in my hotel stay.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank luke f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this review, August 8, 2013
Dear Luke

Greetings from Hilton Princess San Salvador. We would also like to thank you for sharing your opinion. We will take it constructively in order to improve. We are glad to know that you enjoyed your business stay at Hilton Princess and we would like to thank you for your kind words and the time spent in writting your comments.

We hope to have the opportunity to welcome you back at Hilton Princess San Salvador.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yardley, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

One night billed even though this reservation was a points stay. Perfect except for the billing error. Resolution still in progress. Watch your bill and your credit card statement. Billing occurred without my approval or having been reviewed with me. My departure charges did not show the extra billing.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ronbert777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this review, July 22, 2013
Greetings from Hilton Princess San Salvador,

Thank you for your comments regarding your stay at the Hotel. It was a pleasure for us to host you during your visit to San Salvador. Your opinions are very important to us, we will investigate the issue regarding the billing error and make sure it is being taken care of.

We really hope to have you as a guest again in the nearest future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spartanburg, South Carolina
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 1, 2013

I recently went with a medical team to San Salvador and our stay at this hotel was exceptional. The staff was more than friendly, the food was fantastic, and I think the beds were some of the most comfortable I've stayed in. I had fun playing billiards there as well. I think some of their drinks were overpriced but the overall stay was absolutely fantastic!!!!!!!!! I would definitely go back if I return to San Salvador.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this review, July 18, 2013
Greetings from Hilton Princess San Salvador.

Thank you for your comments regarding your stay with us. We are glad that we were able to make your stay memorable. We would be honored to have you as a guest in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo San Salvador

Property: Barcelo San Salvador
Address: Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador (Formerly Hilton Princess San Salvador)
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in San Salvador
#2 Spa Hotel in San Salvador
#2 Romantic Hotel in San Salvador
#4 Business Hotel in San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo San Salvador 4*
Number of rooms: 204
Official Description (provided by the hotel):
We are a High-rise Hotel situated in the heart of business district with spectacular views to the volcano and the city. Surrounded by the best restaurants in a secure and calm area. ... more   less 
Reservation Options:
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Also Known As:
Hilton Princess San Salvador Hotel San Salvador
Hilton Hotel San Salvador
Hilton San Salvador
San Salvador Hilton
Barcelo San Salvador El Salvador

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