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Barcelo San Salvador
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Savings alert! 48% below average rates

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Reviews (919)
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Reviewed July 29, 2013

Had a good stay at this hotel while traveling on business. Nice location. Very calm and quiet neighborhood. Lots of restaurants nearby. The rooms are spacious and clean. The Gym, Spa, SAuna is very good. The buffet breakfast in the morning is awesome with lots of varieties to choose from.

  • Stayed: July 2013, traveled on business
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Thank My_Bos_explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this reviewResponded August 8, 2013

Dear Guest,

Thank you very much for choosing Hilton Princess for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers.

We cannot thank you enough for recommending our hotel to fellow travelers! Please come back upon your next trip to San Salvador, we will be more than happy to welcome you back.

Best regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2013

Stayed on the Hilton Team Member Travel Program. Always excellent hotel to stay at! Staff always goes above and beyond!! Kruger always does his best to make you feel at home, always going above and beyond to make our group feel welcomed! Only problem is that I stayed at this hotel back in February on theTMTP and was not charged for breakfast, but when I just stayed in July I got charged for it every morning and the man working the front desk rudley said "You should of been charged in February too!" BE CAREFUL of hidden charges on your reciept. Overall, an awesome place to stay!

  • Stayed: July 2013, traveled with friends
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Thank S J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this reviewResponded August 8, 2013

Greetings from Hilton Princess San Salvador,


Thank you very much for choosing our Hotel for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers. We are really glad to hear that our staff was able to satisfy your needs and meet your expectations. We´ll share your nice comments with them, especially with Kruger.

We are very sorry to hear about your experience in Reception, improvement measures will be taken in order to avoid such confusion in the future. Once again, we thank you for your preference and we look forward to welcoming you back in the future.

Best regards,

The Management

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Reviewed July 24, 2013

Enjoyed this hotel during my business stay. The rooms were extremely clean and comfortable. Wifi was a bit spotty in my room but honestly expected questionable wifi. Good restaurants within walking distance and you feel safe. The bar and restaurant in the hotel are great if you don't want to leave the hotel with very reasonable prices. The pizza from the hotel was very good and the bar had 2 for 1 specials.

The front desk staff was extremely helpful and the drivers outside of the hotel took us on a tour for a reasonable price to the volcano and to try some local food. The breakfast at the restaurant was good but definitely would not have liked it if it wasn't included in my hotel stay.

  • Stayed: June 2013, traveled on business
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Thank luke f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this reviewResponded August 8, 2013

Dear Luke

Greetings from Hilton Princess San Salvador. We would also like to thank you for sharing your opinion. We will take it constructively in order to improve. We are glad to know that you enjoyed your business stay at Hilton Princess and we would like to thank you for your kind words and the time spent in writting your comments.

We hope to have the opportunity to welcome you back at Hilton Princess San Salvador.

Best regards,

The Management

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Reviewed July 21, 2013

One night billed even though this reservation was a points stay. Perfect except for the billing error. Resolution still in progress. Watch your bill and your credit card statement. Billing occurred without my approval or having been reviewed with me. My departure charges did not show the extra billing.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank ronbert777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this reviewResponded July 22, 2013

Greetings from Hilton Princess San Salvador,

Thank you for your comments regarding your stay at the Hotel. It was a pleasure for us to host you during your visit to San Salvador. Your opinions are very important to us, we will investigate the issue regarding the billing error and make sure it is being taken care of.

We really hope to have you as a guest again in the nearest future.

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Reviewed July 1, 2013

I recently went with a medical team to San Salvador and our stay at this hotel was exceptional. The staff was more than friendly, the food was fantastic, and I think the beds were some of the most comfortable I've stayed in. I had fun playing billiards there as well. I think some of their drinks were overpriced but the overall stay was absolutely fantastic!!!!!!!!! I would definitely go back if I return to San Salvador.

  • Stayed: June 2013, traveled on business
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Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Barcelo San Salvador, responded to this reviewResponded July 18, 2013

Greetings from Hilton Princess San Salvador.

Thank you for your comments regarding your stay with us. We are glad that we were able to make your stay memorable. We would be honored to have you as a guest in a near future.

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