Traveled here for business this week. After staying in Intercontinental Hotels all around Central and South America, this one really stands out in a bad way. I am an Ambassador Club member which costs $200 year and they refused my entry to the Club Level which is standard for my membership. In addition, the service staff was not helpfull; the General Manager did not present himself when I attempted to escalate the problem. All in all, not a pleasant experience for someone that is flying in and working deals to promote growth in El Salvador. As a result, I plan to quit the entire program due to the Intercontinental inconsistency. Look elsewhere...
BTW, the rooms are not very nice with towels that appear to be 20 years old and no bath robe as is standard at other hotels. Good riddance.
- Official Description (provided by the hotel):
- This luxury hotel is located at the city's business center and next to Metrocentro Mall, one of Central America's largest shopping malls with more than 500 venues. Our guestrooms are designed to ensure your best rest, equipped with soundproof windows, custom mattresses, high streaming speed Internet and more. Enjoy our wide selection of restaurants such as Faisca do Brasil, an authentic rodizio style Brazilian steakhouse. Nau Sushi Lounge where guests enjoy fresh sushi rolls, handcrafted cocktails and live music. Picasso Stone Flame Oven is our casual restaurant, the perfect spot for enjoying pizzas, carpaccios, burgers, pastas and desserts. Guests can exercise at our fitness center or relax at our Spa InterContinental where they can choose from a variety of soothing massage treatments. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Hotels Real San Salvador Hotel San Salvador
- Intercontinental San Salvador
- San Salvador Intercontinental
- Real InterContinental San Salvador At Metrocentro Mall El Salvador