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“Excellent hotel, great service”
Review of Hyatt Regency Kiev

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Hyatt Regency Kiev
Ranked #6 of 111 Hotels in Kiev
Certificate of Excellence
Tel Aviv, Israel
Level 5 Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Excellent hotel, great service”
Reviewed March 22, 2014

excellent location, service was great, fresh, tasty and variety options for breakfast. Rooms on a standard size but comfortable, clean and well organized, bathroom good size and great conditions.
Overall perfect hotel for business trip, quite expensive but worth it

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pablo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review, March 25, 2014
Dear Pablo,

Warm greetings from Hyatt Regency Kiev!
We would like to thank you for staying with us and posting your note. Your feedback is very valuable for us and we were delighted to read your nice comments.
We are looking firward to welcome you back soon!

With kind regards,
Yulia Kruglenko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
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Doha, Qatar
Level 6 Contributor
137 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed February 28, 2014

I arrived in Kiev after a 24 hour delay in Frankfurt Airport due to a security staff strike.

To add insult to injury, all six of my bags were missing.

From the driver who picked me up in the hotel car (stopping to help me buy a local SIM card on the way to the hotel), to the reception staff who followed up with Lufthansa to find out exactly when my bags would arrive, all staff were wonderful. Especially in the middle of a very turbulent time less than a Km away.

All restaurants were excellent, hotel internet fast and reliable, and the bed was very comfortable.

I stayed at this hotel after it opened in 2007, and standards have not slipped. If anything, they've improved.

Room Tip: They're all good.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoshMainka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yulia K, Public Relations Manager at Hyatt Regency Kiev, responded to this review, March 4, 2014
Dear Josh,

Greetings from Hyatt Regency Kiev!
We are so glad to know that we did exceed your expectations and you did enjoy your stay!
It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.
Looking forward to welcome you back soon!

With kind regards,
Yulia Kruglenko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 25, 2014

Have stayed here repeatedly, last time in January 2014. Excellent rooms, lobby, restaurants and lobby bar, but the highlight of this hotel is the service. Front desk staff, restaurant servers and housekeeping match up with Four Seasons and Ritz Carlton worldwide. Club lounge on eighth floor is really good -- excellent wines and fine evening selection of small bites. Restaurant on nine has brilliant views over the cathedral from indoors and from the balcony. Also has heaters and fur blankets for use in the cold weather. I much recommend this hotel.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arizona777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 6 Contributor
221 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed January 23, 2014

Very good location. Exceptionally friendly, helpful, caring employees. Tasty breakfast - not to be missed and very good service all round. Rooms are small but efficient. Only the nightlight (blue at entrance plus ceiling lights) is rather annoying as it cannot be switched off.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GFK88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
127 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 17, 2014 via mobile

It has a great location near to the Central Square (walking distance @ 4 blocks), but at the same time, central for business requirements. Service is great (people is very nice), and on top of that, asian restaurant wthin the hotel is very good (although there are lots of different options in town). If you need to work out it has a good gym.

Stayed January 2014, traveled on business
Helpful?
1 Thank Jlzabala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review, January 24, 2014
Gera JIzabala,

Thank you so much for staying with us!
We highly appreciate your feedback and it has been passed to all employees and it is a great source of motivation for all of us.

Looking forward to welcome you back soon!

With kind regards,

Yulia Kruglenko
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, UAE
Level 6 Contributor
205 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed December 25, 2013

I had a very enjoyable 4-day stay in this hotel in November. It's ideally located near the large churches, which are a huge tourist draw, and is a beautiful facility.

The hotel was beautifully appointed and the room was really big and comfortable. Really high standards - a great place to stay.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_YTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review, January 24, 2014
Dear Guest,

We would like to thank you for expressing your gratitude and satisfaction regarding your recent stay with us.
Your feedback has been passed to all employees and it is a great source of motivation for all of us.

Looking forward to welcome you back!


Sincerely,
Yulia Kruglenko
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, VA
Level 6 Contributor
246 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed November 23, 2013

The Hyatt has an excellent location and is within walking distance of several interesting sites. The rooms are well appointed and maintained. The breakfast buffet is acceptable (although not great). The food at the restaurant (also used for breakfast) is typically good, although on the expensive side compared to what is available elsewhere in Kiev. The staff at the reception desk was friendly and helpful but the staff encountered in the hallways were typically not. Saying hello or good morning to them usually did not lead to any response or even an acknowledgement that something had been said to them. The security seems well attended with at least three or four men (all in black suits) near the entrance at all times.

Room Tip: Be sure to ask for a room that does not have an obstructed view.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichT529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Kiev

Property: Hyatt Regency Kiev
Address: 5, Alla Tarasova Street, Kiev 01001, Ukraine
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kiev
#4 Spa Hotel in Kiev
#5 Family Hotel in Kiev
#6 Luxury Hotel in Kiev
#11 Romantic Hotel in Kiev
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hyatt Regency Kiev 5*
Number of rooms: 234
Official Description (provided by the hotel):
The Hyatt Regency Kiev hotel is located in the centre of Kiev (Kyiv), Ukraine's political and business capital. Overlooking the breathtaking Old City, which features many of Kiev's main historical sights, the Hyatt Regency Kiev hotel is within walking distance of Saint-Sophia's Cathedral, Saint-Michael's Monastery and the boutiques of Kreshchatyk Street. The Ukraine's international airport in Kiev is 40km away. ... more   less 
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Also Known As:
Hyatt Regency Kiev Hotel Kiev
Hyatt Kiev
Kiev Hyatt Regency

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