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All reviews city hotel top floor matisse restaurant fluffy towels within walking distance comfortable beds great hotel made to order eggs lovely bathroom breakfast buffet business trip big bathroom comfortable hotel booked this hotel close proximity central location stay there again
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Reviewed March 18, 2019 via mobile

I stayed 3 nights at the CITYHOTEL in Kiev during a business trip and aaaabsolutely loved it. Firstly, it's beautiful and super clean and centrally located. The reception was friendly and helpful to give all pertinent information, speaking English very well. My standard room was HUGE with a lovely bathroom and probably the comfiest bed I have slept in in my life. The TV selection in English was also quite expansive. Room service was quick and delicious, and the reception was always helpful to call taxis. The breakfast room on the top floor has a beautiful view of the whole city. I 100% recommend this hotel and hope to return there myself again and again.

Date of stay: March 2019
Trip type: Traveled on business
1  Thank szamanthabear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Getaway699311, Guest relations Manager at CITYHOTEL, responded to this reviewResponded March 19, 2019

Dear Ms. Samantha, thank You very much for sharing the impressions of Your staying at CITYHOTEL! For us is a big pleasure to receive such wonderful comments as Yours. We are very glad that You did appreciate location of our hotel, comfort and cleanness of our rooms. Also we are pleased to hear that You had a great experience at our restaurant MATISSE. Special thanks for Your assessment of staff quality, and especially for Your kind words about our receptionists.
Comments like Yours inspire us to work with even bigger enthusiasm and more efficiently! We would be very happy to welcome You back in CITYHOTEL! We hope that every next staying will be unforgettable for You and You will discover new positive impressions.
Kind regards,
Guest relations Manager,
Tsurul Alexandra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2019 via mobile

Large and comfortable rooms. Specially the bathroom is very specious it is centrally located and the rooms are quite despite stayed on the street side room.
Rich breakfast I certainly will consider to stay here next time
Highly recommend it for business stays

Date of stay: March 2019
Trip type: Traveled on business
Thank 44sait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Getaway699311, Guest relations Manager at CITYHOTEL, responded to this reviewResponded March 7, 2019

Dear Guest, thank You for choosing CITYHOTEL and for Your amazing feedback! We are glad that You did appreciate location of our hotel and comfort of our rooms. Special thanks for Your positive comments about breakfast in restaurant Matisse! Comments like Yours inspire us to work with even bigger enthusiasm and more efficiently! We would be very happy to welcome You back in CITYHOTEL! We hope that every next staying will be unforgettable for You and You will discover new positive impressions.
Best regards,
Guest relations Manager,
Tsurul Alexandra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2019

Nice hotel with nice location with huge room size and good balcony in the room,
walking form the metro and from the shopping center of Kiev
very well recommended good breakfast buffet
good rate as well

Date of stay: March 2018
Thank Anthonyuk35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Getaway699311, Guest relations Manager at CITYHOTEL, responded to this reviewResponded February 14, 2019

Dear Guest, thank You for choosing CITYHOTEL and for Your feedback!
We are very happy to know that You enjoyed Your staying with us and that we could fulfill Your expectations. It is so kind of You evaluating our location, comfort & facilities so high! Special thanks for Your positive comments about breakfast at our restaurant MATISSE.
We always strive to do our best to give You a feeling of being like home. We sincerely hope to welcome You again at CITYHOTEL on Your next visit to Kyiv!

Best regards,
Guest relations Manager,
Tsurul Alexandra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2019

Had a great weekend stay in November last year.

A fantastic surprise with no prior knowledge. The service at check in was first class and incredibly helpful. Nothing was too much trouble even for out of the ordinary special requests. Great design in the room, huge, beautiful and modern bathroom bigger than some other hotel international chain hotels.

And what a view from the top floor restaurant.

Will definitely return to CityHotel.

Loved It!

Date of stay: November 2018
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank E_K_O_999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cityhotel-kyiv, Rooms Division Manager at CITYHOTEL, responded to this reviewResponded February 11, 2019

Dear Guest, Thank You kindly for taking Your time and sharing this amazing comment.
I`m delighted to hear that we managed to make Your stay special and memorable and we met all Your expectations. We would be more than happy to welcome You back soon.
With kind regards, Aivazbekov Alexey, Rooms Division Manager.

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Reviewed February 5, 2019 via mobile

The hotel is located in the center of the city. You can find a lot of places to eat nearby. The rooms are clean and large sized. There has a good view of the city in the room. At the top, there is a roof for eating and drinking. Breakfast is at this place too. Breakfast is adequate.

Date of stay: February 2019
Trip type: Traveled on business
Thank semsoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Getaway699311, Guest relations Manager at CITYHOTEL, responded to this reviewResponded February 5, 2019

Dear Mr. Sem, thank You for choosing CITYHOTEL and for Your kind feedback! We are very glad, that the location of the hotel was convenient for You and You found our rooms comfortable. Special thanks for Your positive comments about our restaurunt MATISSE!
We always strive to do our best to give You a feeling of being like home. We sincerely hope to welcome You again at CITYHOTEL on your next visit to Kyiv!
Best regards,
Guest relations Manager,
Tsurul Alexandra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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