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“11 Mirrors Design Hotel”

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11 Mirrors Design Hotel
Ranked #1 of 111 Hotels in Kiev
Certificate of Excellence
Staffordshire, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“11 Mirrors Design Hotel”
Reviewed April 10, 2014

We stayed at this hotel for a short break just 4 days but we wish it could have been longer. The glass of champagne on arrival was the start of things to come. The doorman Constantin was a delight and very helpful, and what a pleasure it was to be greeted every morning with the happy smiling faces from the reception staff. The room was out of this world, very comfortable and the bathroom Wow. Top class people for a top cass hotel.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gordon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Martynyuk, Director of Sales at 11 Mirrors Design Hotel, responded to this review, April 12, 2014
Dear Gordon W,

thank you for the all around wonderful review! We pry ourselves on “exceptional guest experiences for every guest,” and appreciate you taking the time to write about how helpful and smiling our staff is. We also happy to know you enjoyed your room and we look forward to welcoming you back very soon!

Sincerely,
Galina Martynyuk
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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696 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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English first
Berlin, Germany
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 10, 2014

Being a Ukrainian living abroad, I was stunned as my stay in this hotel during a recent business trip to my home country turned out to be a truly European experience. My suit was not only comfortable, but also beautifully designed with much attention to detail, void of post-soviet "luxury" standards that you still see much of in Kiev. The service was impeccable,and i witnessed the kind staff assist the guests in both fluent English and German. The hotel is a great choice if you are looking for the highest standards of comfort in the very heart of Kiev! I am much looking for my next visit!

Room Tip: The suit is an amazing choice - a lot of space, great for couples that value their comfort.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Martynyuk, Director of Sales at 11 Mirrors Design Hotel, responded to this review, April 12, 2014
Dear Maria,

Thank you so much for the kind words regarding your recent stay with us. I am so pleased that you described 11 Mirrors as European hotel with a beautiful design and impeccable service. I am especially delighted that you found your room to be stylish, spacious and well appointed. We strive to make sure all our guests feel completely at home while staying with us, so we are very thankful to hear that you had such a remarkably comfortable stay. Thank you again for sharing your feedback, and we are very much looking forward to welcoming you back to 11 Mirrors Design Hotel!

Sincerely,
Galina Martynyuk
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 10, 2014

I sometimes think reviewers overstate the features of a hotel. But I chose this hotel since it was #1 on TripAdvisor and deservedly so. While I was perplexed by the name, it is truly a design experience which I appreciated as an architect. The rooms are very luxurious and well fitted out...the staff go out of their way to make you feel welcome....the breakfast was very good and the location is excellent. What more can I say? Oh, the former President of Georgia was staying there while I was there; a Ukrainian presidential candidate had breakfast next to me...and another guest took me under his wing and showed me around!

Room Tip: Well, I had an 03 room and it was very nice...a nice view out over the city. I gather some rooms hav...
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Martynyuk, Director of Sales at 11 Mirrors Design Hotel, responded to this review, April 12, 2014
Dear Michael,

Thank you very much for sharing your comments of your recent stay with us at 11 Mirrors Design Hotel. We are so glad to hear that you had a great stay and we are extremely pleased to know that you find our #1 ranking on TripAdvisor is truly deserved!

We are happy to hear you enjoyed our accommodations, guest service and it is also nice to know you were in good company during your stay.

Your comments will be shared with our staff who will be delighted to read them. We’re happy to have been able to make that experience much more wonderful and we look forward to welcoming you back again!

Sincerely,
Galina Martynyuk
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Germany
1 review
Reviewed March 27, 2014

Perfect location in the center of Kyiv, close to theater & Germany Embassy, Golden Gate & Sophia's Cathedral. Also close the metro station.
Very kind personnel, high quality of breakfast & restaurant, quite, clean and comfortable room, nice bath room and comfortable bed. Thank you very much for the nice stay!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank a t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Martynyuk, Director of Sales at 11 Mirrors Design Hotel, responded to this review, April 12, 2014
Dear a t,

Thank you for sharing such lovely feedback about your March stay with us. It is wonderful to hear that you found our accommodations welcoming and to your satisfaction and we look forward to welcoming you back with us again soon!

Sincerely,
Galina Martynyuk
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Borgloon, Belgium
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 19, 2014

Stunning hotel on an excellent location. The "Value for Money" was excellent, it was worth every penny. I travel a lot for work, and I'm always delighted to visit this hotel again. They have an incredibly attentive staff who are always ready to help you, superb food, high tech luxurious rooms, a 5* hotel as 5* should be. Immaculate.

Kris Beckers

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank KrisBeckers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Martynyuk, Director of Sales at 11 Mirrors Design Hotel, responded to this review, February 22, 2014
Dear Kris, we are so pleased to hear that your most recent stay with us lived up to your high expectations. We pride ourselves on our superior staff and they will be humbled to hear your praises of the whole team’s efforts. We look forward to welcoming you back to 11 Mirrors again soon! With best regards, Galina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
varese
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 5, 2014

We stayed in this hotel for 4 days and appreciated the warm athmosphere,the professionality, the central location (just 1 minute walkng from Opera House), the design and the international touch.
Our home in Kiev.

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
2 Thank carlo1966elena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Martynyuk, Director of Sales at 11 Mirrors Design Hotel, responded to this review, February 22, 2014
Dear Carlo1966Elena, thank you very much for sharing your thoughtful comments of your recent stay with us at 11 Mirrors Design Hotel. I am so glad to hear that you had a great stay and felt at home! I will pass on your comments to our staff who will be delighted to read them. We look forward to welcoming you back again! With warm regards, Galina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belo Horizonte, MG
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2014

Excellent..Nice location, excellent and comfortables rooms and the most important is that all employees make you feel at home. By the way, the chocolotate on the pillow are just amazing.

Aos brasileiros que tiverem a oportunidade de vir a Kiev não percam a oportunidade de se hospedarem em um hotel diferente do padrão normal..Um hotel onde voce se sente a atração principal.

Room Tip: Todos os 3 modelos de quarto são excelentes, mas a suite principal de frente para a avenida é simple...
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vilson S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Martynyuk, Director of Sales at 11 Mirrors Design Hotel, responded to this review, February 22, 2014
Dear Vilson S, I am so glad you had a great stay at 11 Mirrors! Thank you very much for your kind comments on your recent stay with us, it was wonderful to hear that our hotel met your expectations. I am especially thrilled that you found our service to be helpful and ongoing. We are so happy to have been able to make your Kyiv experience even more wonderful and we look forward to welcoming you back again. Galina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 11 Mirrors Design Hotel

Property: 11 Mirrors Design Hotel
Address: 34A, B.Khmelnytskogo St., Kiev 01030, Ukraine
Phone Number:
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 111 Hotels in Kiev
Price Range (Based on Average Rates): $$
Hotel Class:5 star — 11 Mirrors Design Hotel 5*
Number of rooms: 49
Official Description (provided by the hotel):
Kyiv’s first and only design hotel, 11 Mirrors is a creative collaboration between big name designers and Wladimir Klitschko, the world boxing champion. The hotel was created for business leaders and creative folks who understand the real value of living. Each of the 49 rooms and the restaurant at 11 Mirrors Hotel takes inspiration from contemporary interior design with profound understanding of worldwide trends. All design solutions are aimed at balancing style and beauty. Elegant simple lines of the interior make a perfect space for new thoughts, ideas and inspiration. While creating hotel’s interiors designer used internal concept of 11 Mirrors brand that is based on reflections guests see during their stay at the hotel. The hotel is the Design Hotels™ Member and awarded with World Travel Awards, International Hotel Awards, Seven Star Global Luxury Awards and many others, and also is unanimously rated to be a leader among Kyiv hotels by TripAdvisor. ... more   less 
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