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“A new modern hotel outside of the city” 5 of 5 bubbles
Review of Ramada Encore Kiev

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Ramada Encore Kiev
Ranked #17 of 111 Hotels in Kiev
Certificate of Excellence
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A new modern hotel outside of the city”
5 of 5 bubbles Reviewed April 18, 2013

This is a very new hotel about 15-20 minutes from downtown Kiev. Overall, the service at the hotel is excellent, it is exceptionally clean and the staff are very helpful and friendly. The hotel is well decorated, smart and dare I say it quite chic especially the hub with the HD TV's throughout the area.. They also have a great breakfast spread with healthy choices included. Good place for business travelers and business events.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Arihish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuliya P, Public Relations Manager at Ramada Encore Kiev, responded to this review, April 24, 2013
Dear Sir,
We were delighted to have welcomed you to the Ramada Encore Kiev and thank you for your glowing review of your experience with us.

It is always nice to note when our customers feel our quality of product is excellent even we are 15 minutes away from central city location. Not been in the middle of noisy city we could offer an excellent value for money experience, especially for clients looking for an international comfort.

We do hope that we get to welcome you back in the near future.

Best regards,
Yuliya Panchuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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347 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Denver
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 16, 2013

My wife and I stayed here last year when it had only been open for 2 weeks.

Pros: Great service (friendly staff who spoke English), very comfortable beds, clean (of course it was new), and very modern. Free shuttle 2 times a day to the airport and free shuttles into the city.

Cons: Quite far away from the city. If you are on business and have a car this will not be a problem. Although if you new to the city be warned that if you are traveling between 7-9:30am into the city you may get stuck in traffic for a significant amount of time. If you are coming out of the city from around 4:30-8pm you could be stuck in at least an hour + of traffic.

My wife and I would stay here again in a heart beat. If you have a car I would even recommend it over some of the hotels in the downtown area. Then again, I do prefer to be outside of the city a bit where it is more quite.

Room Tip: Ask for a room facing the city, it's quite beautiful at night.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Franky8504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuliya P, Public Relations Manager at Ramada Encore Kiev, responded to this review, April 17, 2013
Dear Guest,
Thank you for taking time to write a review about our hotel and mentioning all our pros& cons.
We sincerely look forward to welcome you back on your next visit to Kiev!

Best regards,
Yuliya Panchuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

I stayed for 2 nights - good for business or as a base if you rent a car. If you want to explore Kiev historic center and all the beautiful churches it is maybe not the right base as the hotel is very isolated and there is nothing around. Staff is very friendly and they have a nice bar. Free WIFI.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Salzburger67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuliya P, Public Relations Manager at Ramada Encore Kiev, responded to this review, March 18, 2013
Dear Guest,
Thank you for your positive comment!

We are happy to provide the best service for our guests. The hotel is located just 15 minutes from the Kiev’s historical centre and we provide all our guests with free shuttle service, which goes according to the schedule from/to Borispol Airport and the city centre (Khreshchatik Street) where you have an easy access any other destinations in Kiev area.

Best regards,
Yuliya Panchuk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 342 helpful votes
4 of 5 bubbles Reviewed March 1, 2013

This big 4-star-hotel was opened in June 2012 for the European Football Championship and offers to its guests 257 standard rooms, 7 superior rooms and 58 different kind of studios and apartments. It is situated outside Kiev (this is according to me one of the very few disadvantages of the hotel) and there is nothing you can do outside the hotel (there is a Domosphera shopping centre nearby but it is for interior and design mostly) - therefore I would suggest that this is a hotel targeting more the business and organizers of seminar/conferences, but they offer free shuttle to the city centre and the Borispol airport. The price around 100 EUR for a standard room (it is different depending if you are staying during the more busy weekdays or during the weekend) is average for a 4-star-hotel in Kiev. The hotel is new and fresh, the rooms are clean (there are rooms for smokers and non-smokers), the service is very good and the staff is kind, the quality of food is also above average so if the not central location is not a problem for you I would recommend to you staying there, I personally would go for a hotel in the centre where I could have some walk in the city.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Wolfchild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuliya P, Public Relations Manager at Ramada Encore Kiev, responded to this review, March 4, 2013
Dear Guest,
Thank you very much for writing the comment about our hotel. You are very attentive, you have learned all the information about our hotel. We are very touched by this.

Really our hotel is located just 15 minutes from the hustle and bustle of the Kiev city centre on the right bank of the Dnepr River. A free shuttle service (according to the schedule) is available to guests from and to Borispol Airport and the city centre where you have an easy access any other destinations in Kiev area.

We sincerely look forward to welcome you back on your next visit to Kiev!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chisinau, Moldova
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

Stayed 2 nights at this great hotel. Here comes the list of pros and cons.

+ Location. Though there is nothing outside the hotel, I can consider it to be an advantage. Hotel is located near the highway so you can reach city center in 20-30 minutes. They also offer free shuttle buses to city center and Boryspol airport.
+ Parking. Huge parking for 400+ cars so you don't need to worry about that. It is always a problem for the hotels located in city center, but here you can be sure you will have a parking space
+ Breakfast. One of the best we ever had in Ukraine. Everything fresh and cooked well
+ Room size. Quite big standard rooms with almost everything you might need
+ Staff. Always friendly and helpful
+ Cleanliness. Hotel is new and everything looks very good. Housekeeping is almost perfect too
+ Bathroom amenities. Very good shampoo and bath gel
+ Good bar in the hotel. Prices are moderate, but food quality is exceptional

- No minibar in the room. I don't think it's a major issue, but someone will miss this
- Construction performed outside the hotel (even at night)

Can recommend this hotel for a good stay in Kiev.

Room Tip: 911 is very nice
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Lempert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuliya P, Public Relations Manager at Ramada Encore Kiev, responded to this review, February 21, 2013
Dear Guest,

Thank you for spending time to write your lovely comments about our hotel and for sharing your great experience on TripAdvisor. We are very pleased that you enjoy staying with us and we will certainly share your comments with our team.

We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed January 29, 2013

Fairly new hotel. As other reviewers said, not close to the city center but i) you know it beforehand and ii) there is a free shuttle bus to and from downtown.
The pluses:
+ very friendly personnel everywhere and especially in the business conference section
+ spacious, clean rooms
Minuses:
- the rooms will be so much nicer (and warmer) with a carpet. The laminated floor kills the nice experience.
- the coffee you get everywhere joins the list of the 5 worst coffee experiences I ever had in a hotel. Actually coffee is one good indicator how much hotels care for their clients!
All in all: good place for business travelers and business events!

Room Tip: It seems that just as the air-conditioning is linked to your presence in the room (card-key) in summ...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PeterZashev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuliya P, Public Relations Manager at Ramada Encore Kiev, responded to this review, February 21, 2013
Dear Guest,
Thank you for sharing your recent experience with Tripadvisor.

It is always nice to note when our customers feel our product is excellent even we are 15 minutes away from central city location. Not been in the middle of noisy city we could offer an excellent value for money, especially for clients looking for a conference facility’s or groups looking for an international comfort.

We will take note of all your comments and remarks, and will review the quality of the coffee is served at conferences, if necessary will change our coffee supplier.

Thank you for staying with us and we look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

This hotel has full, complete western standards, and is very well prices compared to other rip off establishments in Kiev. A little out of the city, but not too bad....i was given an upgrade on my room, although i am sure that the hotel was pretty empty, perhaps just a way of them giving better customer service and value for money. The hotel restaurant was also very professional and well run, staff all spoke english and were fantastic.. well done Kiev Ramada.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Gregory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuliya P, Public Relations Manager at Ramada Encore Kiev, responded to this review, February 21, 2013
Dear Guest,
Thank you for posting your comments on TripAdvisor about your stay with us here at Ramada Encore Kiev. We really appreciate such positive feedback - as we continue to improve our guest experience it provides great motivation to our staff.
We are 15 minutes far from the city center and have a free sheduled shuttle bus service from/to the city center and the airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Encore Kiev

Property: Ramada Encore Kiev
Address: Stolichnoye hwy, 103, Kiev 03131, Ukraine
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #17 of 111 Hotels in Kiev
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Encore Kiev 4*
Number of rooms: 264
Official Description (provided by the hotel):
Ramada Encore Kiev hotel is located in the modern 20-storey building in 15 minutes from the hustle and bustle of the Kiev city centre on the right bank of the Dnepr River. Borispol International Airport is about 35 km and 30 minutes by car. A free shuttle service (according to the schedule) is available to guests from and to Borispol Airport and the city centre.There are 264 hotel bedrooms and 58 long stay apartments at your service in the hotel.The hotel’s Conference Centre covers more than 2,000 sqm with 13 different conference rooms.Ramada Encore Kiev offers you an avant-garde restaurant DK Restaurant, The Windows and The Hub restaurants, also 2 comfortable and relaxing bars.All hotel guests have free access to the services of two fully equipped gyms.The key features of the hotel as bright and fresh colours of walls, the wooden floors, large windows for maximum light and air, the fabulous bathrooms made of glass walls including vanity; and the Hub is the place where you can work, eat, relax, communicate with your colleagues and friends with the cup of coffee or glass of wine – offer a refreshing and vibrant environment to enjoy, entice, entertain and enthrall. ... more   less 
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