The Hotel Ukraine is in a great location. Period. That is the most important and one of few positive comments that I have regarding this hotel.
The positive: Location. Clean rooms. Fresh towels. Soap and shampoo provided. Breakfast provided in the hotel restaurant (upstairs) was good.
There was a definite feeling of being 'unwelcome' by the hotel staff. The woman who worked the front desk during most days, was absolutely hateful. For any question or request, she consistently answered me with a firm 'no' (in Russian) - most times before I ever got the question out of my mouth. The other ladies at the desk would then look guiltily at me - and then look down, as if they wanted to help but dared not cross this woman.
There is no food available in the hotel, as the food kiosk in the lobby was empty and unplugged, and you are told that the water is not safe to drink in the hotel. The restaurant that used to occupy the ground floor of the hotel, with access to the lobby, has been replaced by a strip club - complete with a red neon sign in the lobby - a beacon for those looking for whatever good time you can get in such a situation. The lobby is filled during the late hours with 'working ladies' who come to meet groups of businessmen who are apparently coming in for 'dates'. As there were no other lounges or places to gather, and the only internet access was available in the lobby, our group would meet there and watch with awe, the parade of platinum blonde 'entertainers', while we were trying to work or send emails.
The one key to each room must be used to lock the door - even from the inside while in the room - if you leave, you must leave the key with an attendant who sits on each floor to collect them. This made leaving the room very tricky if you were coming and going - leaving someone else locked in the room, and was an obvious hazard regarding 'safety' or egress should it be necessary.
The beds might have been the most uncomfortable of any that I have slept on in any country. They might have had about the same comfort as a tatami mat on the floor.
One of our group members was confronted by a 'police officer' outside of the hotel at night, who demanded money in a forceful manner.
I think that anyone should look for other trip advisor reviews for other local accommodations in this area, and try for a better experience for the money.
- Official Description (provided by the hotel):
- Featuring 371 renovated guest rooms, four-star Hotel Ukraine is a 14-storey skyline icon located in the heart of downtown Kiev and is just steps away from all major attraction. Staying in one of our rooms you will have the most fabulous views of Maidan (Independence Square) and Khreschatyk. All major events in the capital happen on the main square of the country, so you will always be in the center of all events in Kiev. Hotel Ukraine is a highlight of the capital. We have had numerous celebrities and foreign dignitaries as our guests. If you are staying with us you have a chance to accidentally catch a glimpse of well-known officials, national and foreign stars, diplomats, actors, etc. Location isn't everything though - high quality rooms, all the necessary amenities and facilities, dedicated service and friendly atmosphere are essential for providing guests with an enjoyable stay. And we are glad to offer our conference facilities for those who need to take care of business here. ... more less
- Reservation Options:
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- Also Known As:
- Best Eastern Ukraina Kiev