We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location. But there is a better hotel in Kiev...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Premier Palace Hotel
Ranked #13 of 112 Hotels in Kiev
Certificate of Excellence
Reviewed March 24, 2011

Bad:
• Room is small and too pricy as for 4 star hotels.
• Stiff and service are not great. But it is very common…
• There are too many hookers.
Good:
• Spa is nice.
• Food is good in the restaurant on the Top Floor.
• Location is great! You can walk to the best places in Kiev.

  • Stayed: May 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Porsche0606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (494)
Traveler rating
Traveler type
Time of year
Language

260 - 266 of 494 reviews

Reviewed March 16, 2011

Location, facilities, room size and general ambience was perfect. Check in was efficient and friendly.

However the bed/mattress was like concrete. When we enquired about how we could resolve this, we were told that all mattresses were the same and therefore it would not matter whether another room could have been found.

Other than the reception staff who were excellent, the service ethic of other staff could do with a refresher.

  • Stayed: February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank billybearptyltd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NataliyaRomaniv, Public Relations Manager at Premier Palace Hotel, responded to this reviewResponded May 26, 2011

Dear Sir / Madam,

Thank you for finding the time to provide us with feedback, something that we at the Premier Palace Hotel value very much.

We are pleased to inform you that we have replaced our mattresses with the latest in professional mattresses for hotels made by an Italian manufacturer Lordflex. We hope you will visit us again soon and enjoy a more comfortable night at the Premier Palace Hotel.

Premier Palace Hotel’s management is always happy to listen to the wishes and preferences of our guests, as this allows us to improve and expand our services and to maximize the comfort of those who stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2011

Fantastic hotel. Stayed here for over 2 weeks for work. Rooms are a pretty good size, and very comfortable.

Starting from arrival at the airport, you can book a hotel car to meet you at the airport. More expensive than a city car, but a lot nicer. Once at the hotel, check-in was seemless, with requests being met. Very bright and airy reception area.

The rooms were a good size, and comfy, although sometimes felt a little hot. Make sure you ask Housekeeping for additional bottled water if you need it, which is free. The tap water has been brown and green on various days, so don't use this for brushing teeth! Everyday, there's a couple of new bottles of water, a chocolate and weather forecast for the next day in your room.

Gym and pool are pretty good. Treadmills were always busy (it was far too cold to run outside.

  • Stayed: February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank runbhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2011

i believe it is currently the best hotel in kiev. restaurant is top level and also breakfast and services as well as fitness rooms. Wine prices are exaggerated even for ukrainian standards.
rooms may vary very much from size and shape. Would suggest to ask for a good room while checking in
still too expensive as all good hotels in kiev however are.

  • Stayed: November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank splokysploky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2011

The hotel is situated in the city center close to the main Kiev's boulevard - Shevchenko Boulevard. The guest is welcome in nice entrance hotel with reception.

The rooms are large with quite big bathroom offering L'Ocittane toiletries. Rooms have classic style, the only thing not fitting there are the old TV sets. Weather forecast, piece of chocolate and free water are brought everyday.

Breakfast are rich and if you have luck you can sit next to the window in the 8th floor and can enjoy the view of the city with the cup of coffee or great sweet pancakes.

Swimming pool is highly recommended - 17m long, man can actually have a swim there!

  • Stayed: February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank WhereToGoNextTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2010

Overall I did enjoy the Premier Palace hotel, it is a classic 5 star hotel in which does not let you forget you are in the Ukraine. I had a very good corporate rate, which mate it affordable and on the whole enjoyed y stay.
The two major downsides are the very small crt tv's they have in the rooms. And also the mattresses and bedding do not quite hit the 5 star mark. The mattresses are ok but not the pillowtop kind most nice hotels have these days. Also the bedding is not that great, and the low thread count is very noticeable. These small changes would keep the hotel world class.
On the whole, the hotel is very nice and I would stay there again if i am given the same rate.

  • Stayed: December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank benbee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2010

Superb location! Could definitely see and feel the attention to the detail (check the flower arrangements in the lobby for one!). Very kind, polite and helpful staff – concierge was almost ready to mother you, if you needed it. Best breakfast, never mind the view from the restaurant itself.
And, yes, there were girls in bar upstairs, but they didn’t annoy you again after you said “no, thank you”.
I’ve looked at some other 5 star hotels in Kiev too, this one absolutely stands out.

  • Stayed: November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Kid888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kiev hotels
Печерськ / Черепанова гора
Hilton Kyiv
Hilton Kyiv
#6 of 112 in Kiev
566 reviews
Opera Hotel
#5 of 112 in Kiev
492 reviews
Show Prices
Show Prices
Show Prices
Khreschatyk Hotel
#17 of 112 in Kiev
416 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Palace Hotel

Address: 5-7/29 Taras Shevchenko Blvd / Pushkinska St., Kiev 01004, Ukraine
Phone Number:
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Kiev
#6 Spa Hotel in Kiev
#6 Family Hotel in Kiev
#12 Luxury Hotel in Kiev
Price Range: $213 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Premier Palace Hotel 5*
Number of rooms: 289
Official Description (provided by the hotel):
Premier Palace Hotel located in the heart of Kiev is the most vibrant and luxurious hotel in the Ukrainian capital. The Premier Palace Hotel, built at the beginning of the 20th century in the heart of downtown Kyiv, is one of the city's architectural heritage sites. The only historic hotel among Kiev hotels had become Ukraine's first five-star hotel. Guests can enjoy its atmosphere of European comfort and luxury, where traditional hospitality meets contemporary style. We serve outstanding breakfast buffet with separate stations dedicated to Mediterranian, Classic European, Ukrainian and Asian cuisines. Dishes are updated everyday so you won't get bored. The pearl of the breakfast is the Premier Hotels' Fresh Organic Ukrainian concept - Ukrainian and typical Kyiv region dishes cooked from local eco products using unique recipes of our cooking team. We are always ready to say to you: "At your service!" The Hotel offers a variety of choices, from standard rooms to Presidential Apartments in Kiev. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Priceline, Ctrip TA, Booking.com, Cancelon, TripOnline SA, Hotwire, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Premier Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Palace Kiev
Hotel Premier Palace

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing