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“Excellent budget accommodation”
Review of Premier Hotel Rus

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Premier Hotel Rus
Ranked #15 of 111 Hotels in Kiev
Certificate of Excellence
Leeds
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent budget accommodation”
Reviewed May 28, 2013

We have recently returned from our second stay at the Rus (5 nights in May 2012 and 3 nights in May 2013). This is a multi-storey, high rise 3 star hotel with nearly 450 rooms. We have stayed in the standard rooms and these are small. However, the rooms are well furnished, clean, tidy and air conditioned. If your budget allows it, then upgrade to a superior room which equates to the size of a standard room in most hotels of this grade. Where this hotel really excels is in its facilities and staff attitudes. The ground floor lobby and sushi bars are well stocked,inexpensive and the staff are friendly. The 24 hour first floor terrace bar has an inexpensive menu and drinks are also cheap. The breakfast buffet has to be seen to be believed. The range of bread, cakes, pastries, meats, sushi, fruit, vegetables, potatoes, cereals, rice, pancakes, etc is astonishing and throughout breakfast service a pianist plays a grand piano in the adjoining lobby. I had to be dragged away from breakfast every morning! Reception staff speak English and are friendly and helpful. I mentioned that we had to check out before breakfast on our last day. Staff arranged for a packed, picnic style, breakfast to be left at reception on our departure. This was made up of sandwiches, cakes, pastries, fruit, water and juice. Very welcome. In short, if you can put up with smaller than usual rooms, this hotel is hard to beat.

Room Tip: Upgrade to a superior room if budget allows
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank Yorkshire-hiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RusAccordHotel, Manager at Premier Hotel Rus, responded to this review, June 11, 2013
Dear Guest,
Thank you for taking the time to write such a delightfully detailed review of your stay with us at Rus Accord Hotel, and for highlighting all the attention to details that you enjoyed. It is especially rewarding to read your kind comments about the staff - feedback such as yours is a great motivator for our employees. We very much look forward to welcoming you back one day soon!
Kind regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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English first
London, United Kingdom
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 28, 2013 via mobile

I have stayed many times over the last year at RUS for business and I always knew it was a good hotel very good value for
Money. Containing everything one needs. Good wifi. Good shower in modern clean rooms. Helpful staff speaking good English . BUT the food was never that great even when I visited last in march 2013. HOWEVER this time they seem to have got a new chef and all the food is much improved. Now the hotel gets my top rating well done RUS.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drdavidwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RusAccordHotel, Manager at Premier Hotel Rus, responded to this review, May 29, 2013
Dear Dr. David,
Firstly we would like to thank you for continuing to choose Rus Accord Hotel for your visits to Kyiv. Your continued loyalty to us let us know that we are maintaining the high standards you’ve come to expect. We were delighted that you found all aspects of your stay to your liking and that you enjoyed our staff and food quality. You are absolutely right about our new chef. We are glad to introduce you Mr. Andrew Morozyuk, our new Chef de cuisine. Young and talented Andrew already worked at such famous hotels as Hyatt Regency Kyiv and InterContinental Kiev. Great changes are coming with new chef’s arrival to Rus Accord Hotel. Andrew has already started to introduce new concepts to our restaurant, to add freshness and brightness to our new menu. So we are very happy to know that you have felt these positive changes in our restaurant. Once again thank you very much for your kind words! We very much look forward to welcoming you back one day soon!

Kind regards,
Hotel Management
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Bristol, UK
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed May 24, 2013

Stayed here for 3 nights as part of a business trip for a party of 15. Hotel did the job, with clean, but dated rooms with decent air-con and a good breakfast restaurant. We utilised the outdoor terrace bar most days and the waitress service was very efficient, having to constantly supply beers to our group. Breakfast was plentiful, although the much-requested egg/omelette chef was an expert at vanishing when required. Reception was helpful and business-like and I appreciated the complimentary beer and soft drinks in the mini-bar. Location was a bit out of town but near the Olympic stadium, so plenty of bars and restaurants to choose from. It worked for us.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UKMarkB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RusAccordHotel, Manager at Premier Hotel Rus, responded to this review, May 29, 2013
Dear Guest,

Thank you for staying with us and writing regarding your recent stay. It’s wonderful to hear that you have been satisfied with our rooms and complimentary drinks as well as our indeed excellent staff. We are delighted to hear that you were pleased with our bar and the Breakfast Buffet which will certainly set you up for the day. We can’t wait to have the pleasure of hosting you again.

Kind regards,
Hotel Management
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Moscow, Russia
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 12, 2013

This is the first time when I with my wife stay at 3 star hotel. My expectations were appropriate. However I was thrilled about quality of service and the hotel as itself. We arrived in the midnight and found out that the room that we were assigned is cleaning and we have to wait, I thought that our 3 stars trip began:) But when we came back the manager of the hotel met us with excuses and grant us the fruit plate and bottle of champagne. I was truly wondered. Wi-fi is everythere in the hotel for free. Breakfast is perfect. Room is clean but a bit small and old fashioned. But in general I'd like to thank the hotel management and staff for fantastic service. You made our tirp.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SizovM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RusAccordHotel, Manager at Premier Hotel Rus, responded to this review, May 14, 2013
Dear Mr. Sizov,
We are delighted you had such a great stay and really appreciate you taking the time to review Rus Accord Hotel. It is always a pleasure to receive such positive comments, especially about the team. They thrive on providing the best service they can, so are always pleased when they achieve it. Thank you very much for your feedback.
We very much look forward to welcoming you at Rus Accord Hotel.
Kind regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgorod, Russia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 11, 2013

I enjoyed my stay in that hotel. It is close to major Kiev landmarks. The hotel itself is clean and comfortable. My standard single room included everything I needed. NIce breakfast is served every morning. All the staff were polite and helpful. Sadly, one receptionist demonstrated unprofessional behavior but it didn't spoil the whole stay after all. I highly recommend to stay there when in Kiev.

  • Stayed May 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Anna I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RusAccordHotel, Manager at Premier Hotel Rus, responded to this review, May 23, 2013
Dear Anna,
We were so happy that you enjoyed your recent stay with us at Rus Accord Hotel. Thank you also for taking the time to leave such nice feedback. We are sorry to learn of your disappointment in behavior of one of our receptionists. We would like to fully investigate your concerns regarding this, so could you tell us more details of your stay please (pr@hotelrus.kiev.ua). I do hope that you will join us once again in the near future so we can once again meet your expectations.

Kind regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Estoril, Portugal
Level Contributor
133 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed April 24, 2013

This is a big hotel well located in the city. Rooms are a bit small but have all the details necessary for a confortable stay, but the bathroom is really tiny. The reception personel is very efficient and attentive, bell boy service for the luggage is available. wi fi free everywhere. the best part of this hotel is no doubt the quality of the food served for breakfast and meals. Huge selection buffet style, in a confortable breakfast room. About 30 minutes from airport. Kiev is a beautiful city.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank lagartixa47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RusAccordHotel, Manager at Premier Hotel Rus, responded to this review, April 24, 2013
Dear Guest,
Thank you very much for very positive comment, we are glad to see that you have truly enjoyed your stay with us. It's very pleasant to know that you enjoyed our breakfasts and our staff. We will highly appreciate your loyalty and look forward to seeing you in the nearest future at our hotel!

Kind regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Bend, Indiana
Level Contributor
258 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed April 11, 2013

I stayed at the Hotel Rus for work and it was fine, but a little bit away from the old town. It's near the stadium and there are restaurants around but the main sites are about a 20 minute walk away.

My room was very clean, but older. It's dated but everything is in good order and works. I loved that there was free wifi, too. It seems there is wifi everywhere in Kyiv!

Overall, I'd recommend the hotel if you need to be in that area. But, if you're just there for a short time and are sightseeing it might not be ideal. Nice staff, though.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ecojojo81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RusAccordHotel, Manager at Premier Hotel Rus, responded to this review, April 12, 2013
Dear Guest,
I cannot thank you enough for the very kind words you took the time to write following your recent stay at Rus Accord Hotel. We were delighted that you found your whole experience during your stay to your liking and that you will recommend Rus Accord Hotel. Thank you once again for staying with Rus Accord Hotel!
Kind regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Hotel Rus

Property: Premier Hotel Rus
Address: Hospitalna vul. 4, Kiev 01601, Ukraine
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#8 Best Value Hotel in Kiev
#16 Romantic Hotel in Kiev
#29 Business Hotel in Kiev
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Hotel Rus 3*
Number of rooms: 451
Reservation Options:
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Also Known As:
Rus Hotel Kiev

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