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“Memorable.”

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Fairmont Grand Hotel Kyiv
Ranked #4 of 110 Hotels in Kiev
Certificate of Excellence
Kiev
1 review
“Memorable.”
5 of 5 bubbles Reviewed November 4, 2012

Recently in this hotel we had a banquet in honor of our wedding. Ever wanted to say that all the details held at the highest level. Attention of personnel gave the guests feel more than just a service. They have helped to create a pleasant atmosphere of the evening.
Special thanks to Vlad from the Banqueting that really professionally organized work of personnel, has been with us all evenind, which made the evening memorable. Aalso we were delighted with the high level of food with amazing taste, thanks to the Banqueting chefs. Hotel room in which we stayed was excellent, with a wonderful view of the Dnieper and evening Kiev.

We received a lot of good feedback from our guests that evening, which we certainly are very happy about. This hotel has become for us a part of unforgettable memories.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontKyiv, Manager at Fairmont Grand Hotel Kyiv, responded to this review, November 9, 2012
Dear VictoriaF

Greetings from Fairmont Grand Hotel Kyiv and congratulations for your wedding! Thank you for sharing your post with the community of TripAdvisor after your recent visit to our Hotel.

The whole team will appreciate your comment and and we are very glad to see that you enjoyed your stay and event with us.

We are all looking forward to the pleasure of welcoming you back soon in your favorite Kyv Hotel.

Sincerely Yours,


Fabien Gastinel
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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492 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
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English first
Moscow, Russia
1 review
5 of 5 bubbles Reviewed November 3, 2012

Best place in Kiev of all 5 star hotels from my point of view. Currently a little bit difficult to arrive to the hotel, as the road is under reconstruction. However, it is not disturbing it takes just a little bit longer to arrive. Excellent breakfast & service overall.

Room Tip: Who likes quite rooms, should ask for view to the inside square. Extreme quite, all floors. Who want...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontKyiv, Manager at Fairmont Grand Hotel Kyiv, responded to this review, November 9, 2012
Dear AA

Greetings from Fairmont Grand Hotel Kyiv! Thank you for sharing your post with the community of TripAdvisor after your recent visit to our Hotel.

Please rest assured that we have shared your comment with our team and we are very glad to see that you have trully enoyed your stay.

Thank you for your comment on the construction around the Hotel, we are trying our best to facilitate the access for our guests.

We are all looking forward to the pleasure of welcoming you back soon in your favorite Kyv Hotel.

Sincerely Yours,


Fabien Gastinel
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 31, 2012

Treated like an old family friend on arrival. Very courteous and efficient private check-in by the staff. I was in my suite within 15 minutes of walking through the front doors. I was constantly impressed by the very passionate and friendly staff members across all services and their outstanding service. Great hotel amenities and excellent cuisine. Love the Vintage Bar. A must stay when in Kyiv. The Fairmont Gold team deserves a very special mention.

Room Tip: Rooms facing the old city or the river offer great views.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Freddy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontKyiv, Manager at Fairmont Grand Hotel Kyiv, responded to this review, November 9, 2012
Dear Freddy K

Greetings from Fairmont Grand Hotel Kyiv!

Thank you very much for the very positive comment, we are glad to see that you have trully enjoyed your stay with us.

Your comments will definitely be shared with our team. All our colleagues are committed to service excellence and great to see that they have not disappointed you. I am sure our culinary and Fairmont Gold team will appreciate your comment as well.

We are all looking forward to the pleasure of welcoming you back soon in your favorite Kyv Hotel.

Sincerely Yours,


Fabien Gastinel
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

Fantastic Service, beautiful rooms with excellent view of the river, friendly staff and good food. My experience from check in till check out was great. I would recommend Fairmont gold as it is good value for money.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Guest025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontKyiv, Manager at Fairmont Grand Hotel Kyiv, responded to this review, November 9, 2012
Dear Guest025

Greetings from Fairmont Grand Hotel Kyiv! Thank you for sharing your post with the community of TripAdvisor after your recent visit to our Hotel.

Thank you very much for the very positive comment, we are glad to see that you have trully enjoyed your stay with us.

Your comments will definitely be shared with our team.

We are all looking forward to the pleasure of welcoming you back soon in your favorite Kyv Hotel.

Sincerely Yours,


Fabien Gastinel
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 23, 2012 via mobile

Kiev is a beautiful city with history and charm, but what's more, everywhere you look it exudes so much potential. Nothing epitomises this more than the brand new luxury Fairmont Grand Hotel right near the indomitable Dnipro River. The rooms are incredibly spacious throughout with thoughtful decor that constantly invited us not to explore the wonderful surrounds that the superb location has to offer (the very cool funicular which connects to the main town is only a few minutes away).

By far and away though the best thing about this hotel though was the service (somewhat a surprise in a city like Kiev). James Taylor and his team in the Gold Lounge catered for our every whim with good nature and a smile, nothing was too much for them including arranging a late night meal for us and even a special surprise in our room! Housekeeping kept our mess in good order and we didn't want for a thing during our entire stay.

We will definitely return if given the opportunity, it may have been cold outside but the welcome was always warm.

Stayed October 2012, traveled as a couple
Helpful?
1 Thank theoneandonlygary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontKyiv, Manager at Fairmont Grand Hotel Kyiv, responded to this review, November 9, 2012
Dear Theoneandonlygary

Greetings from Fairmont Grand Hotel Kyiv!

We were thrilled by your comment and we have shared it with our colleagues. On behalf of the whole team, I would like to thank you for choosing us and for the great comment you have left on the e-community of Trip-Advisor.

I am sure that James and his team will appreciate as well as our Housekeeping Team.

I can garantee you that our welcome will be even warmer than during your previous stay!

Thank you very much for the very positive comment, we are glad to see that you have trully enjoyed your stay with us.

We are all looking forward to the pleasure of welcoming you back soon in your favorite Kyv Hotel.

Sincerely Yours,


Fabien Gastinel
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

I am genuinely baffled by how things are priced in Kiev. The prices truly do not reflect what you can expect.

Dont get me wrong the hotel was nice. It was clean spacious etc etc etc, but its not a Grand Hotel. Whats a Grand hotel anyway?

We were connecting through Kiev and our inbound flight was delayed, so we had to stay in Kiev Instead of waiting 3,5 hrs for a room to be supplied by the airline, we opted to go somewhere nice and sleep. I checked online what the prices were and then thought it best to phone the hotel.

The guy on the phone gave me a better price and told us to head down. Didnt even bother with taking credit card details as I didnt think we were actually going to show.

We arrived and went to check in. Oddly enough our reservation wasnt there, and had to basically argue with the guy and show him my call logs in order not pay an extra 200EUR for one night sleep ( I think we were already paying about 400)

We went in and came out again, and asked for recommendations for a nice restaurant We were told the Budha bar. BEWARE, this is a pick up joint. This is where foreign men go to pick up Ukrainian ladies of the night. I have no idea why it is number one on their list.

All and all, not what I would have expected. I travel a lot, and have been to Ukraine many times. This place is not typical of Ukrainian hospitality. It was a nice, clean 4* with the customer service of a 3* on a cloudy/rainy/foggy day. They really couldn't be bothered.

Then again they gave me something to write about.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1014772047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontKyiv, Manager at Fairmont Grand Hotel Kyiv, responded to this review, October 24, 2012
Dear 1014772047,

Greetings from Fairmont Grand Hotel Kyiv! Thank you for sharing your post with the community of TripAdvisor after your recent visit to our Hotel.

Your feedback has been shared with the entire team and I would like to apologize for the inconvenience caused for your booking.

We have taken note of your feedback about restaurants recommendations and instructions have been passed on to our Concierge Team indeed. "Grand" Hotel in the hospitality industry would very often refer to the architecture of the Hotel being very classic - victorian style.

We do hope that we will be able to see you again in the Hotel very soon.

In the menatime, please do let me know if there is anything I can do to assist you with.

Warm Regards

Fabien Gastinel
Director of Operations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
130 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

Fairmont Grand Hotel Kiev
Truly a winner, my congratulations on your success in such as short space of time in achieving two such prestigious world travel awards UKRAINES LEADING HOTEL and EUROPE LEADING NEW HOTEL.

I have just stayed at this most prestigious and stylish of hotels for the second time since it opening earlier this year.
The staffs here are the top of the tree for manners helpfulness, a general attitude exists in Fairmont to please their guests and a very welcome attitude it is.

I stayed on the elegant executive floor appropriately named the Fairmont Gold Kiev, in room 1218 to be exact, with a truly sensational view across the river to the island with stunning white sandy beaches. The room was everything that a 5 star executive room should be.
On arrival you if you’re staying in Kiev gold you will be ushered to your private check-in at the Gold reception on the 11th floor.

My photos will show the room. The in room amenities such a nice box with a delightful selection of chocolates, it took me a while to realise that the box itself was also made of a sensational sweet chocolate as well. There was a welcome selection of different teas and coffee to choose from with and espresso maker if this is your choice. A fruit bowl is included with a selection of bottled water.
The bathroom accessories are excellent and the slippers the best I have seen for many years infact, I have instructions from my wife to bring home the dark blue padded ones for her to use at home. The original Loofah is an added benefit as finding a genuine Loofah is rare these days.
The Fairmont Grand is a truly impressive and majestic building, lit up at night even more so
I like the use of all the natural wood in the In the Vintage Cocktail bar and the beautifully appointed Gold lounge, breakfast Is served here for those clients on the gold floor. Breakfast has a medley of choices of cold dishes with a varied selection of hot dishes and a chef on hand to prepare your eggs to your taste.

It is a spacious a well laid out gold lounge, with several rooms so ideal for meeting your clients with a large amount of privacy, coffee, tea is there all day and other drinks are on the honour system, later In the day complimentary canapés are served between 6:00 pm. and 8:00 pm.
There is always a gold manager on duty at the reception desk to assist in in directions, limo service infact a highly skilled concierge at the same time, complimentary newspapers and fashionable up to date magazines in major languages are on hand for your leisure moments, altogether a very fine room and really caters to you every need.

I had the fortune to be here this trip to be at the second Macallan Dinner.
The Macallan Dinner is about letting good food connoisseurs and great whisky lovers into the delights of this magical whisky. The menu for the evening was especially created by the creative talents of Chef Kevin to match the fine delicacy of The Macallan Whisky.
There was a pre-dinner reception in the welcoming Vintage cocktail bar where Macallan was served with the canapes consisting of the cold selectioin
Cobb Salad, Belgian endive
Camembert and Brie on Brioche
Smoked Salmon Parfait
a very tasty Hot Selections with
Arancini with Parma
Gougeres with Gruyere Mornay
Courgette Cappuccino with Reggiano
served by a very attentive staff in the presence of a fine Scottish gentleman called Martin Murdoch the Macallan director for Russia and emerging Europe a person of great presence and the best knowledge of whiskey and Macallan in particular that I have had trhe pleasure to meet.
Dinner was served in the Atrium lounge and Patisserie with its beautiful stained glass domed ceiling similar to the Metropole Hotels beautiful ceiling in Moscow.
DINNER
Amuse of Ahi Tuna Tartar
Finest Cut
Both literally and figuratively, as we selected #1 Grade Ahi Tuna as the finest grade of sushi grade Ahi Tuna, then cut to precision, fine brunoise of the Tuna loin
***
Autumn Cappuccino of Pumpkin, Chestnut, Sage
Spiritual Home
The Fall flavours of pumpkin, chestnut, and sage, invoke visions of the natural scenery of The Easter Elchies House
***
Smoked Quail, Crispy Rabbit Rillete, Beluga Lentil, Chanterelle, Beet Foam
Exceptional Oak Casks
We tried to mimic the effect of wood aging of The Macallan, in the smoking of the quail, and the essence of aged sherry into the rillete
***
Seared Sea Scallop, Vanilla-Tomato Jam, Persimmon-Fennel-Pomegranate-Hazelnut-French Green Bean
The Natural Colour
The simplicity of the ingredients of this dish, without adding to their natural flavours; and focusing on the diversity of colours of the components of this dish
***
Intermezzo of Ginger, Grapefruit, Black Pepper Granite
***
Grilled Rack of Venison, Dark Chocolate Glace, Sweet Potato Rosti
Peerless Spirit
We used the complexity and robust flavours of this dish as an interpretation of the craftsmanship it takes to produce The Macallan

Desert.
Chocolate Sphere, Hazelnut Mousse, Dark Chocolate Pour
Curiously Small Stills
As unique as the small stills, and as small and concentrated as the product they produce, Chef Kevin’s Chocolate Sphere, gives a wonderful ending to the evening
During the evening the dinner guests were able to learn about the 6 Pillars of Macallan and about Easter Elchies House, which sits proudly overlooking the river Spey and has been the spiritual home of The Macallan for over two centuries.
Between courses a tribute to the 12 – 15 – 18 and 21 year old Macallan was given with a tasting for everyone and how to best enjoy.
A thoroughly enjoyable evening and hotel that can serve such food and delicacies this good has got to be worth staying at, a very superior location in the majestic and wonderful city of Kiev.
http://tripadvisor.wordpress.com/2011/10/25/meet-fred-finn-the-worlds-most-traveled-man/
http://www.techhit.com/messagesave/

Room Tip: there are rooms overlooking the beautiful river or oiverflooking the hsitoric area of podil all room...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank flyfinnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Grand Hotel Kyiv

Property: Fairmont Grand Hotel Kyiv
Address: 1 Naberezhno-Khreshchatytska Street, Kiev 04070 , Ukraine
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #4 of 110 Hotels in Kiev
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Grand Hotel Kyiv 5*
Number of rooms: 258
Official Description (provided by the hotel):
The five-star Fairmont Grand Hotel Kyiv is located in the heart of the city’s historic Podil district, where every turn reveals unrivalled views of the Dnipro River, the golden domes of surrounding cathedrals, and countless world-famous architectural landmarks. The hotel features 258 guest rooms, each exceeding 42m2. Hotel also features a restaurant, a lobby champagne bar, a fitness room, swimming pool, spa zone, and the underground parking. There are 12 rooms for conference services at the hotel, from 20 m² up to 460 m², including a luxurious Atrium and the biggest in the city ballroom for grand events. Guest room amenities and features• Air-conditioning with individualclimate control• Pillow-top mattresses, 300-thread-countlinens, down-filled pillows and duvets• Plush bathrobes• Exclusive Le Labo Rose 31 bathroom amenities• 42" LCD HDTV with media-connectivity panel• On-demand video system• High-speed Internet (including wireless)• Desk and telephone with voice mail• Laptop safe• Сoffee maker, kettle and refreshment centre• Hair-dryer• Garment bags ... more   less 
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