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“Excellent bar, excellent hotel”

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InterContinental Kiev
Ranked #3 of 110 Hotels in Kiev
Certificate of Excellence
Chennai (Madras), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent bar, excellent hotel”
5 of 5 bubbles Reviewed April 4, 2013

Great service, friendly staff, bent over backwards to accommodate. Stop complaining about prices, you wouldn't bat an eyelash to pay $6 for a beer in your home country. Yes its a bit high, but the atmosphere is right and the service is terrific.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bagelstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, April 15, 2013
Dear Guest,
Thank you very much for taking you time and sharing you feedback with us. We are please to hear that we have met your expectations. We look forward to welcome you back in the nearest future.
Regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

I went to Kiev for a long weekend to see friends and to go out at the end of March. I stayed in IC and found their service outstanding.

In particular, reception was always very helpful and charming. Even though they had a group of 200 people arriving on the day of my departure, they found a way to extend my check-out time (for free).

Concierge service was fantastic. Not only they gave me a list of options for a night out and made a reservation but they also took care of the "deposit delivery". In Kiev's night clubs one has to bring a deposit to a club in advance in order to guarantee the reservation (clearly not much trust there...). All I had to do was to give money to an IC's concierge when I was enjoying my drink in the IC's bar on the 11th floor. No further effort with regards to logistics was required from me (no queues, no negotiations to get a good table, etc).

The room was very nice, as expected.

Free bar was a pleasant extra, but it had only soft drinks.

Overall, I had a great experience and would love to stay in IC Kiev again.

P.S. The fact that the concierge and the reception staff referred to me by my name (without ever asking me for it!) was very pleasant and made me feel well looked after :)

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KonstantinS289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, April 3, 2013
Dear Guest,

Thank you very much for sharing with us your feedback. We are delightful to hear that you liked our Reception and Concierge services. We will pass your great comments to our colleagues. We are looking forward to welcoming you back in the nearest future!

Kind regards,
Hotel Management
Report response as inappropriate
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Moscow, Russia
Level Contributor
122 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed March 29, 2013 via mobile

No doubt that it is a stunning building and you can see that a lot of money was spent to build it. Unfortunately I found the service did not live up to the building and brand.

Was only one girl on reception when I checked in, no doorman, the snow had not been cleared from the main entrance so had to walk through melting ice etc

Great location but they need to raise the bar a bit

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank djenk_moscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, April 1, 2013
Dear Guest,

Thank you very much for sharing your comments with us. We are pleased to hear that you like the hotel building and appreciated your comment about the service. Your feedback is very important for us and helps to improve our service. We are looking forward in living up to your expectations with your next stay with us and we remain at your disposal.

Best Regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rauma, Western Finland, Finland
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 21, 2013

You can't really get anything more for a regular room in a hotel. Room is nicely furnished, its very clean, everything is in great condition, some drinks and snacks are available at no cost in the minibar.

The bed is excellent, and the options for different pillows are enormous.

The only negative side to the hotel is that the prices in the lobby bar skybar are on the same level as the prices for the rooms, so everything costs quite much. Other than that, if you need a perfect night sleep, this is the choice @ Kiev.

PS. Always nice to get served champagne at breakfast.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hannu85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, March 26, 2013
Dear Guest,
Thank you for you to taking time and sharing with us your experience. We are pleased to hear that you enjoy your stay with us. We are taking on board your comments about our prices in order to improve our service and meet your expectations during your next stay.
We are look forward to welcoming you at InterContinental Kiev in the nearest future.
Best regards,
Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kuala lumpur
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 20, 2013 via mobile

2 nights on a businesa trip, i arrived in the cosy intercontinental hotel kiev. Fast check up, attentive concierge, elegant rooms, fast Wifi, i like the free minibar, although stocked with the minimum item it is a nice attention. I used the gym, which is a bit small an a labyrinth to get access there ! Pricey lobby bar an restaurants but high quality... I shall come back

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sagittarius111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, March 21, 2013
Dear Guest,
Thank you very much for the review. It is a pleasure to read that you have appreciated our concierge’s hospitality and the quality of services. Moreover, it is a pleasure that you enjoyed our free mini-bar and Wi-Fi.
We will be looking forward to welcome you back at InterContinental Kiev.
Kind Regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
94 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed March 12, 2013

I spent the second night in Kiev at the InterContinental - it was supposed to be a one night trip, and the advance purchase price was not far off what I pay to stay at the Radisson Blu, so I figured why not! This brand is normally over my budget, but once in a while doesn't hurt.

Check-in was easy enough. I chose not to leave a credit card deposit but pay as I went. This meant that checking out was incredibly easy: I just dropped off my cardkey and went. Internet was included, as were the contents of the mini-bar, which I thought was a nice touch (it had just soft drinks, but that's fine by me). My room was had nice furniture, high ceilings and a very comfortable bed.

I decided to eat in the lobby lounge as I was travelling solo, and it was bitterly cold. One soft drink, a hot chocolate and a caesar salad came to almost £50, which I should have been prepared for given Kiev prices, but it seemed extraordinarily expensive. The hotel is located in the city centre, so there are pleasant walks, and I breakfasted in a nearby cafe.

If a smoker, there is one gas chamber on the second floor, which is pretty vile (not quite chipped formica tables but not far off) or it's outside in the cold. I will knock the habit on the head one of these days!

For the price, it would be nice if the staff broke into a smile occasionally. They were perfectly pleasant on reception, but staff in the lobby lounge seemed to have a perpetual sneer.

Room Tip: My room overlooked an internal courtyard: not particularly inspiring.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WoodTiger77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, March 21, 2013
Dear Guest,
Thank you very much for taking time and sharing your feedback with us. It is a pleasure to read that you appreciated convenient location of the hotel, rooms and free mini-bar. We have taken your remarks on board regarding our prices in the Lobby Lounge Bar.
We will be looking forward to see you again during your next visit to Kiev.
Kind Regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
428 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 bubbles Reviewed March 6, 2013

This is just a typical Interconti hotel, nice room with very nice furniture. Great bed, free minibar, fast WiFi,. But still there is something wrong with a service in this hotel, always have been. Staff is polite and most of them even smiles, but still, something is missing. Come here, if you want to a nice room and quiet hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GlobalTraveller81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, March 24, 2013
Dear Guest,
Thank you very much for your good comments about our hotel and its facilities. We also appreciate your comments about our service and staff. It’s very important for us and helps us to improve in order to meet your expectations in the future.
We are looking forward to welcoming you at our hotel.
Best regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Kiev

Property: InterContinental Kiev
Address: Velyka Zhytomyrska Street 2A, Kiev 01001, Ukraine
Phone Number:
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Kiev
#3 Business Hotel in Kiev
#3 Luxury Hotel in Kiev
#9 Romantic Hotel in Kiev
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Kiev 5*
Number of rooms: 272
Official Description (provided by the hotel):
Situated in the very heart of ancient Kiev and next to three main Ukrainian orthodox churches—St. Sophia, St. Michael and St. Andrew—the location of the InterContinental Kiev is truly unique. Built to match its historical surroundings, the hotel’s traditional style is grand and elegant. Business travellers will appreciate our proximity to corporate entities, government agencies and embassies. When it’s time for leisure, a wealth of shopping, historical and cultural sights are nearby including the Opera House, Khreschatyk (Kiev Main Street) and the Museum of Eastern and Western Art. Spread across 11 floors on the Dnipro River and City Wings, 272 rooms including 7 suites offer you pure relaxation in traditional surroundings. ... more   less 
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Also Known As:
Intercontinental Kiev Hotel Kiev

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