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“That was my last stay here”

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Senator Apartments Executive Court
Ranked #1 of 133 Kiev B&B and Inns
Certificate of Excellence
Reviewed January 2, 2012

I was staying at senator apartments for a long time.And in general things were okay.But last time they ruined everything and I decided not to stay at Senator again.I rented a big one bedroom apartment.We stayed 3 people for 3 nights.But they did not inform me that I had to pay for extra person (Which is 50 euro per night).It is ridicolous that they want this extra payment.But this is not the main problem.3 days we entered the apartments ,they see us ,we talk but they did not prepare a bed ,sheet,towel,pillow for the 3rd person.So why did they get this 50 euro from us?And they made it like a trap.I informed them that 150 euro will not make them rich or make me poor but the important thing is their mentality.We should not stay at places which has this mentality.Cheating the customer is not a good way of serving.So I advise everybody to consider staying here again.I will definetly not stay here again.

  • Stayed: December 2011, traveled as a couple
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2  Thank cojusna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Kyiv, Director of Sales at Senator Apartments Executive Court, responded to this reviewResponded January 12, 2012

Dear Guest, thank you for your feedback, we are sorry to hear that you had a bad experience when staying at Senator Apartments. We would appreciate if you could contact our Operational Director Yana Solovyova to discuss the situation - yana.solovyova@senator-apartments.com or please call at +38 044 200 77 55. We are sure we will be able to cope with it so that to keep you among our loyal guests. We are looking forward to hearing from you soon!

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Reviews (112)
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76 - 82 of 112 reviews

Reviewed November 6, 2011

The Senator hotel is very nice and the people who work there are very helpful. The rooms are very spacious and they come with a kitchenette for those who like to cook. In addition, there are two groceries stores close by, one being a seafood grocery store that is straight out of the hotel, and one down to the right that carries everything you can imagine. I've walked form the hotel down to the main area of town in about 30 minutes. It's not as close to downtown as the intercontinental, but you get a much larger room for cheaper the price. The breakfast in the morning is very filling and the restaurant attached has live music, board games and other fun nights. There are a lot of places to eat close by if you are willing to explore the streets and stretch your legs by walking. Everything is very clean at the hotel and the maids do an excellent job of keeping things clean. I would highly recommend this hotel for someone looking for comfort and staying for an extended period of time.

  • Stayed: October 2011, traveled on business
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2  Thank TrektheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Kyiv, Director of Sales at Senator Apartments Executive Court, responded to this reviewResponded November 8, 2011

Thank you for taking the time to leave your thoughts on your recent stay with us. I was really happy that you enjoyed your stay and we met your expectations in terms of the facilities and especially the service we provided. I have passed on your kind words to our team here and we hope to welcome you back in the nearest future!

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Reviewed September 30, 2011

This apart-hotel provides very good quality for money in Kiev, despite the location - not the best you can imagine but in city center area.
Personnel is very friendly and speaks good English. Breakfasts should be purchased separately (approx 15EUR) but they worth it. It might be needed to ask for Orange fresh juice separately even if it is mentioned in the breakfast menue
I had 2 rooms apartment - it is huge with big living room and cozy bedroom. It even had fully equipped kitchen. You will find Wireless internet in your room as well as TV with good Viasat TV satellite services

Room Tip: Try to get a double room - it is very big, has separate kitchen and bubbles enabled bathtub
  • Stayed: July 2011, traveled on business
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Thank Uahero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Kyiv, Director of Sales at Senator Apartments Executive Court, responded to this reviewResponded October 3, 2011

Dear Guest, we are pleased that you enjoyed your stay and thank you for taking the time to feedback. We do hope to welcome you again at Senator Apartments in the nearest future!

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Reviewed September 21, 2011

The main disadvantage is the location.If you are not a tourist looking to see center by minutes of walk and if you have a car this is a good choice.No metro stations close...Compact apartments are small.The prices are more than avarage.But inside the design is modern and furnitures are new.There is a securty 24 hours.And the stuff is very helpful.

Room Tip: Do not stay at the highest floor as the ceiling is inclined and gives you pressure...
  • Stayed: April 2011, traveled as a couple
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Thank cojusna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Kyiv, Director of Sales at Senator Apartments Executive Court, responded to this reviewResponded October 3, 2011

Dear Guest, thank you for taking the time to write the feedback, it is nice to know you enjoyed your stay with us and please mention that we also run Senator Apartments City Center property located just 10 minutes walking distance from Kreshcatik street (the main street of Kyiv), so if central location is the most important for you we will be happy to welcome you there next time. Looking forward to welcoming you!

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Reviewed March 13, 2011

Located approximately 10 minutes(Taxi) from Kiev's center. The area is not so nice and quite noisy if your room face the street(Just in front of a Tram line) Not much to do or to see around unless you walk to the Center(approx. 45 minute walk) or take a taxi. The service is minimalist but the Staff is very nice(although only a few people speak English) If you plan a longer stay and have a full furnish apartment, the place is convenient and affordable. The furnitures are quite new and modern, and the rooms have wireless internet access.

  • Stayed: February 2011, traveled on business
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2  Thank dubmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Kyiv, Director of Sales at Senator Apartments Executive Court, responded to this reviewResponded March 15, 2011

Dear Guest, thank you for your review. Currently we maintain two complexes of serviced apartments in Kyiv - Senator Apartments Executive Court and Senator Apartments City Center, so each guest is free to choose the most convenient place to stay. Our Senator Apartments City Center is located very in the heart of Kyiv, in only 10 minutes walking distance from Khreshatik Street and I am sure you will like the location, so we are looking forward to welcoming you again at Senator Apartments during your next stay in Kyiv!

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Reviewed February 20, 2011

I booked a large apartment at Executive Court at the last minute due to a family emergency. The apartment was gorgeous. There are little things I would change around the edges. For example, the living areas need better lighting options or dimmers for the overhead lights. But overall it was a terrific apartment. The supermarket nearby is excellent. The restaurant is good. Our family was so relieved after our experiences in other hotels and apartments in the Ukraine.

Second, the front desk was exceptional. Our group was challenging, with both older guests and newborn children. They handled some very unusual requests like top concierges, and really seemed to care about our family. We all felt so fortunate to have the desk staff. I think our experience was best summed up when I said "thank you" (after being helped for the hundredth time) and was told: "You are welcome. You are always welcome!"

We have stayed at hotels around the world at others in the Ukraine, including the Intercontinental. This is not a full service hotel with a spa and 24 hour room service, but it is a very competent apartment hotel with a staff that rivals any hotel. Highly recommend.

  • Stayed: February 2011, traveled with family
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2  Thank peejes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Kyiv, Director of Sales at Senator Apartments Executive Court, responded to this reviewResponded February 23, 2011

Dear Peejes,

Just a quick note to say thank you for your very nice comment! It is great to hear you enjoyed the location, you liked our property and the apartment and especially that our staff was able to provide you with our authentic hospitality!

We look forward to your next visit to Senator Apartments, hopefully soon!

Kind regards,
Galina Martynyuk
Sales and Marketing Director

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Reviewed September 13, 2010

We stayed at this apartment hotel while visiting relatives in Ukraine. The hotel is located in the city center, though it is better to take a cab to the main street Kreshatyk since it is rather cheap. There is a grocery store right across the street which was pretty convenient since we were staying long term. There are some quite good restaurants in the area too.
The apartment we booked was one-bedroom with jacuzzi. When we arrived we were accommodated right away. The room was very clean and spacious, i especially adored all the cooking utensils that are provided and nice toiletries in the bathroom. The housekeeping team did a great job too, and receptionists were very helpful and spoke perfect English.
I would recommend this hotel for families since it is very nice, new and feels like home.

  • Stayed: August 2010, traveled as a couple
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1  Thank vwest11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galina_Kyiv, Manager at Senator Apartments Executive Court, responded to this reviewResponded September 15, 2010

Dear Guest,

Thank you so much for your nice words. That is so very kind of you to post the experience you and your partner had at Senator Apartments Executive Court. We are happy that you enjoyed your stay as many of our long term guests are just like family and our team really connects with frequent visitors to the hotel. In fact we hope you will let us know specifically when you return and let us know if there is anything extra we can do for you so that we can have something ready for you on arrival. The little things do matter and I really hope to hear from you. We look forward to welcoming you in Kyiv soon!

Kind regards,
Galina

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Additional Information about Senator Apartments Executive Court

Address: Dmytrivska vul. 62/20, Kiev 01054, Ukraine
Phone Number:
Location: Ukraine > Kiev
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #1 of 133 B&Bs / Inns in Kiev
Price Range: $59 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Senator Apartments Executive Court 4*
Number of rooms: 35
Official Description (provided by the hotel):
Senator Apartments is one of the first and foremost establishments in Ukraine to provide high-quality, fully-serviced and furnished apartments for travelers who want to live in and experience the capital of Kyiv. Senator Apartments now consists of three complexes, located in the city center: Senator Apartments City Center (26 apartments), Senator Apartments Executive Court (35 apartments) and Senator Apartments Maidan (42 apartments). Senator Apartments Executive Court is a separate newly-renovated building under experienced professional management and offering centralized security, a doorman, a guest area for mingling and networking, meeting and rest facilities, housekeeping services, and more. The complex offers guests 35 spacious, comfortable apartments that are appropriate for both long-term and one-night stays. ... more   less 
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