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Metropol Palace, A Luxury Collection Hotel
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Reviews (1,139)
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All reviewsthe general managernice poolgreat spabeautiful parkjunior suitespa areaexcellent hotelrain showertesla museumbusiness triprooms are spaciousbreakfast buffetexcellent stayprofessional staffhotel is locatedreception deskvisit belgrade
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659 - 664 of 1,139 reviews
Reviewed July 22, 2014

We made our wedding ceremony at Metropol Palace grand ballroom "Ivo Andric" in July 2014 . The wedding organization and planner Natasa was very pleasant, understanding, easy of communication and carefully listened to all of our wishes and demands we had to make our special day perfect. Quality of food and service was excellent, and hotel staff attended all of our wedding quests perfectly. The room we got for our first wedding night (which was free of charge and present from the hotel management), was beautiful. Metropol and Natasa, thank you for making our special day amazing and made us feel special!
Bojana and Srdjan

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Bojana_Srdjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded July 26, 2014

Dear Bojana and Srdjan,

I would like to thank you very much for sharing with us such lovely compliments.
We are thankful that you chose to make your wedding ceremony at Metropol Palace, a Luxury Collection Hotel in Belgrade.

Be assured that your words of praise will be shared with Ms. Natasa and all the employees who made your stay with us a thoroughly enjoyable experience. We believe that your positive comments will stimulate our employees to maintain the excellent quality of dedicated and professional service.

It is our sincere hope that we have succeeded to make your dreams reality and we are honored to have been a part of the most special day in your lives.

Warm regards,
Argiris Daouliaris
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

We stayed at the Metropol for 5 nights, and we were so impressed!

Staff was extremely friendly, helpful and professional. The room was spacious, very clean, and nicely appointed, and the bathroom was great (the Thyme soap is phenomenal, as is the rain shower). Our room also had the most comfortable bed in any European hotel we've stayed at (and we've stayed at many).

Free wifi was excellent, fast and reliable. Good breakfast buffet with complimentary international newspapers.

Overall, would highly recommend, whether your stay is for business or pleasure.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank NDexter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded July 26, 2014

Dear Valued Guest,

First of all I would like to thank you for your time taken to write your kind review of Metropol Palace, a Luxury Collection Hotel in Belgrade.

What a pleasure to read that your stay with us was an impressive experience! We are glad that you have enjoyed all hotel facilities and that our team members made your stay with us a thoroughly enjoyable experience.
Thank you very much for your compliments on behalf of the entire team.


Your recognition to our daily efforts to make our Guests feel welcome and special from the moment they walk-in to the one they leave, as well as being capable to exceed expectations is our best reward.


I truly hope that we may welcome you back to our unique hotel in the near future.

Sincerely,
Argiris Daouliaris
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

I stay in room 602 in the 6th floor I had a great view of Belgrad , room is nice , bathroom is clean and nice , all the staff is really friendly and professional , its located in a nice area in downtown. The breakfast was delicious and I will come back for sure ;)

  • Stayed: July 2014, traveled solo
    • Location
    • Sleep Quality
    • Service
1  Thank michaelkaintz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded July 16, 2014

Dear Michael,

Thank you for your kind words and review of Metropol Palace, a Luxury Collection Hotel.
We are glad that you have enjoyed your stay in a room with a view, as well as our breakfast service and we are delighted that you have been treated with outmost care by our attentive employees.

It is our sincere hope that you had some spare time to take advantage of the exceptional location and to experience the center of Belgrade within walking distance of the hotel.

We would be delighted to welcome you back at Metropol Palace, A Luxury Collection Hotel and to give you even more reasons to always choose Metropol Palace when you are in Belgrade.

Sincerely,
Argiris Daouliaris
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2014

Great experience, I had a very pleasant stay.Pool in spa center is very good, so relax atmosphere.I need to praise very good waiters, especially at the bar, they were so professional and friendly, always in a good mood for listening my stories. The room was very nice,cleanness on high level.All in all number one.

Room Tip: deluxe room
  • Stayed: July 2014, traveled solo
    • Value
    • Rooms
    • Service
1  Thank Miodrag B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded July 16, 2014

Dear Miodrag,

Thank you very much for your time and for sharing with us and other travelers your impressions about Metropol Palace, a Luxury Collection Hotel.

We do our outmost to anticipate and exceed our guests’ expectations and we are very pleased to hear that you had a great experience staying with us.

Your kind comments will stimulate our employees to maintain the excellent quality of dedicated and professional service.

Thank you once again for your valuable input regarding hotel facilities and we are looking forward to welcome you again at the Metropol Palace, a Luxury Collection Hotel.

Sincerely,
Argiris Daouliaris
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2014

I stayed at junior suite, very spacious, not so much light cause it is dark wooden room,but the view on Belgrade was stunning!Staff at the reception desk is professional and so kind, very helpful bellboys. Breakfast was rich, nice selection of food, coffie at executive lounge was pleasurable, the waiter was so friendly, never keep me without tasty cookies.If you plan a trip to Belgrade, my recent experience at this hotel is my recommendation.

Room Tip: junior suite
  • Stayed: July 2014, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded July 16, 2014

Dear Peter,

First of all we would like to thank you for your time and kind review of Metropol Palace, a Luxury Collection Hotel.

We are proud of the excellent service we offer and of the memorable experience we give to all of our guests. Be assured that your words of praise will be shared with all the employees who made your stay with us a thoroughly enjoyable experience.

Also, we are certain that other travelers will be grateful for your review of the location and it will help them recognize Metropol Palace for its unparalleled location in the center of Belgrade and for the hotel facilities and accommodation you described.

One more time thank you for your high appreciation and rest assured that we look forward to welcome you again, hopefully in the very near future.

Sincerely,
Argiris Daouliaris
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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