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3 - 8 of 56 reviews
Reviewed October 3, 2019 via mobile

Minus _ Aircon didn’t work. Asked reception and they gave a fawlty towers explanation that they could choose heating or cooling for the hotel and today was nothing. Was quite warm but cooled nicely outside but the window only opened a crack. To get through ventilation we had to leave the door open. The foyer stunk of smoke But that’s the balkans experience.

Plus. Big rooms. Friendly staff. Extremely clean. Popped my head in kitchen and it was like an operating theatre. Excellent breakfast. Kitchen staff really on ball. Outstanding location. Good vibe.

Date of stay: October 2019
Trip type: Traveled as a couple
1  Thank bruced467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jelena J, Manager at Royal Inn Hotel, responded to this reviewResponded October 6, 2019

Dear bruced467,
Many thanks for your review. We really appreciated your comments and your feedback and that you enjoyed our amazing central location along with the attentive service from our team.
We are sorry that you experience a problem with air-conditioning, and that you need to find an alternative way to cool down. According to our legislation, it's not allowed to fully open windows during safety reasons. And yes you are right, people on Balkan are addicted to cigarets and also like you, we as host are expecting new regulation that will completely forbid smoking.

We hope it's not too long before we see you again,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2019 via mobile

This hotel cannot be graded as a four star. It's probably a guest house category. The size of the room is so very small. There isn't space to keep even 1 bag. No safe deposit box nor tea kettle in the room. They have a small wooden ledge as a table and a very small stool to sit on.
No hot water and water pressure was very low on the dates we stayed.
At breakfast, the room was filled with tourist with no place to sit. We stayed for 2 nights and the breakfast items were repetitive.
Not recommended for people who look for some luxury.

Date of stay: September 2019
Trip type: Traveled with family
1  Thank RobbyThommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jelena J, Manager at Royal Inn Hotel, responded to this reviewResponded October 6, 2019

Dear Robby,
we wish to thank you for your review. It is a pity that you had to experience such an unfortunate situation regarding hot water and water pressure. During your visit to Belgrade, happened the biggest water supplying collapse, that effected complete city centre and was completely out of our hand. Your remark regarding safety deposit box in room is quite on place, but we are sorry if you didn't have information that we have central deposit box on reception.
Royal Inn is one of the oldest hotels in Belgrade, under protection as cultural heritage, so during our renovation, we didn't have permission to change building structure, and yes some of our rooms are maybe smaller, but still, they are fulfilling according to size and room equipment all national and European hotel categorisation standards
We are hoping that you will visit us soon and experience our hotel in new way.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2019

Room is very small with two beds joined to-gather, hardly any space to move.
We stayed there in Sept 2019 for 4 nights buts all the days same breakfast - same menu No change.
Hotel staff very good.
Rooms are noisy because its next to busy street.

Room tip: Go for higher floor rooms
Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank Narayan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jelena J, Manager at Royal Inn Hotel, responded to this reviewResponded October 6, 2019

Dear Narayan K,
thank you so much for taking the time to review us and for taking the time to share your experience. Your praises are very much appreciated, especially regarding our staff and location. We appreciate your recommendation and feedback and would love to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2019

The best for the Hotel is the location. Just a few steps away from the main touristic streets of Belgrade. Room was modern and bathroom is good. Breakfast was the best in our tour with Jolly tour. 24 hours open market is just next to the Hotel. Recommended.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank UmitTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2019 via mobile

The customer service was fantastic. The front desk was knowledgeable and very helpful. Breakfast was good and they do have a lot of different options. The best part is the location, it is just about 2 minutes from the city center. The only negative is that the rooms could have been cleaner.

Date of stay: June 2019
Trip type: Traveled solo
1  Thank GraceZ7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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