Dear Robby,
we wish to thank you for your review. It is a pity that you had to experience such an unfortunate situation regarding hot water and water pressure. During your visit to Belgrade, happened the biggest water supplying collapse, that effected complete city centre and was completely out of our hand. Your remark regarding safety deposit box in room is quite on place, but we are sorry if you didn't have information that we have central deposit box on reception.
Royal Inn is one of the oldest hotels in Belgrade, under protection as cultural heritage, so during our renovation, we didn't have permission to change building structure, and yes some of our rooms are maybe smaller, but still, they are fulfilling according to size and room equipment all national and European hotel categorisation standards
We are hoping that you will visit us soon and experience our hotel in new way.