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Crystal Hotel
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Reviews (208)
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All reviewssava templerestaurants nearby for dinnerclean and tidy hotelchain hotellovely hotelcold cutscity centremini barnice designtwo nightswelcome drinkquiet streetstaff was very friendly and helpfulhotel staffexcellent breakfastexcellent choicehotel is located
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116 - 121 of 208 reviews
Reviewed June 4, 2012

First, the only "negative." The hotel and breakfast staff must start paying attention at breakfast. No coffee ready at times, lack of attention to the food, etc.

That said, a supurb hotel, conveniently located. Close to Belgrade's outstanding train and bus system. Stylish, modern, very clean. The housekeeping staff performed "over the top," they do an outstanding job.

Maybe housekeeping could offer some "customer service" tips to the restaurant wait staff.

  • Stayed: June 2012, traveled as a couple
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1  Thank D J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2012 via mobile

I travel extensively and stay in an average 25 rooms a month.....this is probably in my top 3 hotels. Everything I need... fast .wifi....big screen TV...great linen and towels.... beautiful breakfast area...friendly staff....and waking up to the bells of the cathedral was a Cherrie on the cake! Also love the fact that it was very quiet....and the windows opened wide....aircon was brand new....but I preferred opening windows to beautiful courtyard .

  • Stayed: May 2012
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6  Thank twistof8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

The hotel crystal is prefect for a visit to belgrade. The room we stayed in was perfect, really comfortable bed and great bathroom (it would have been nice to have a bath but we knew there wouldn't be one when we booked), a fantastic TV with movies available on demand. Everything was really clean and fresh. We didn't have breakfast included in our booking but ate a lovely dinner in the restaurant. The staff in the hotel were beyond helpful at all times, every night they gave us an excellent restaurant recommendation, called the restaurant to make a reservation for us and arranged a taxi-nothing was too much trouble, and they all were friendly and chatty at all times. The hotel is a little way from the heart of Belgrade but it is an easy 15-20 minute walk, or a few minutes by taxi. This does mean that its lovely and quiet at night, no traffic noise to interupt sleep-and the view of St Sava is just spectacular at night.

  • Stayed: April 2012, traveled as a couple
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4  Thank Annie-fae-Aberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2012

Professionalism.Thats the first word that comes to my mind when i think of Crystal hotel and its crew. Honestly those guys could teach other hotel crews what real brand standards mean. If you wanna have fun and be sure that the money you gonna spend will worth it then you need to be sure you gonna stay in a clean hotel with people who can serve you twenty four hours a day with a big smile on their faces and crystal hotel is certainly the right choice for this

  • Stayed: June 2011
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8  Thank kbillGreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2012

Outsanding quality/price relation.
Room clean and quite spacious with complete trendy furnitures and fashion design.

Staff was helpfull, atented and very qualified. For instance, I was on the lobby drinking a glass of wine meanwhile I was waiting my driver and one of the reception staff offered me a magazine to read during the wait time.

The only "bad point" was the breakfast that is not enough and regular quality food.

  • Stayed: January 2012, traveled on business
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4  Thank acaz81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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