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“Good value for money”
3 of 5 bubbles Review of RIN Grand Hotel

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RIN Grand Hotel
Ranked #38 of 165 Hotels in Bucharest
Amsterdam, The Netherlands
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good value for money”
3 of 5 bubbles Reviewed June 24, 2013

Stayed for a weekend. Although the hotel is not near the center of the city this turned out to be no problem at all as taxi's are readily available (be aware, if you have an english speaking driver you are lucky and always take a taxi with a meter, they will rip you off given the chance) and it's max 15 lei to the center. Hotel is huge with lots of board rooms and rentable areas (apparantely we arrived during wedding season). Rooms are clean, neat en big enough although there is indeed a small air conditioning problem concerning the air from smoking rooms.

Leaving with a couple of points of concern: Wifi in the lobby is VERY bad and the staff at the reception can be grumpy and unhelpful at times while the bartenders are uninterested and not nice all the time.

Still, it's a professional hotel suited for business and pleasure trips.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wren997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RINHotels, General Manager at RIN Grand Hotel, responded to this review, June 26, 2013
Dear wren997

Thank you for your comment regarding RIN Grand Hotel. We assure you that entire RIN Grand Hotel team will make all efforts to maintain services at highest quality.

Related the wifi connection during your stay please note that there were some technical works for the improvement of this free service for our guests. We acknowledge your comment and we will place higher importance to personnel’s behaviour, especially Front Office and Lobby Bar.

We hope that you will come back to us in the nearest future.

Best regards
Iuliana Alexandru
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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430 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Midlands
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed June 21, 2013

Stayed here for two days on a working trip and I was very impressed with the Hotel and most of the Staff. The standard at this Hotels puts a lot of the UK Hotels I have stayed at to shame! The Staff speak very good English and probably a lot better than the Eastern European Staff that seem rife in the Hotel trade in the UK. The room was clean and the overall Hotel very impressive.

Some minor points that may need attention;

No slip mat in Bath (Quite dangerous)
No Tea and Coffee in rooms, very disappointing as you then have to purchase from the mini bar if you want a drink
Restaurant - Good standard of food although I would of liked to have seen some fried eggs, proper breakfast sausages and some more traditional Western Breakfast items on the menu for example baked beans, tomatoes. The fruit juices were also not chilled which was disappointing as was the coffee that was not hot enough and always cold.

On checking out was also a little disappointing at the receptionist who tried charging me for two cans of pop from the mini bar, this was all covered by our Company Account. The lady made me feel like a criminal! The Duty Manager who was stood next to her did nothing to help, and after three or four phone calls finally told me it was fine and that yes the Company cover this. This caused me great embarrassment and I was a little sad that the Duty Manager didn't step in as he could clearly see I was a bit embarrassed.

Despite all this I was very impressed by the Hotel and would certainly stay here again, the Cleaners at this Hotel do a great job as it is spotlessly clean!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PAMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RINHotels, General Manager at RIN Grand Hotel, responded to this review, June 26, 2013
Dear PAMK,

Thank you for your review about RIN Grand posted on Tripadvisor and for staying with us. Your appreciations in relation to our personnel have been shared with entire team.
About room facilities please consider that they correspond to 4 stars hotel standards. Indeed tea and coffee facilities are not available in Standard rooms but only in Junior Suite. On the restaurant issues raised by you, please find below our answers:
- Egg dishes are made by request;
- You can find fresh tomatoes at breakfast buffet, but grilled tomates are also made by request;
- We will consider providing our guests with baked beans in the near future;
- Beverages are served at a common temperature, but we will double check.
Please accept our apologies about the check-out inconvenience and we highly appreciate your patience and understanding and we are glad that finally the issue was solved in a positive way. We will place higher importance to personnel’s behaviour.

We look forward to welcoming you as guest again at your next stay in beautiful Bucharest.

Kind regards,
Iuliana Alexandru
General Manager
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Dobrich, Bulgaria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 13, 2013

The receptionists are very polite. I'm thankful for their attitude. Also the room was clear and comfortable. We really enjoy our time in Rin Grand and i hope to back again there. The breakfast was good too and the WiFi connection is available in all the hotel.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank VasilevaMonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RINHotels, General Manager at RIN Grand Hotel, responded to this review, May 17, 2013
Dear VasilevaMonica

I would like to thank you for your review for for staid with us. Our entire team valued your appreciations about RIN Grand Hotel. We assure that we will continue our efforts to maintain the services at the highest level in our category.

We look forward to having you as a guest at your next visit in Bucharest.
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New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

we already have been there last year and now in january 2013 again. itis located in the southern part of bucharest and it is a large hotel. both meetings there had been organized very professional and smooth. room interiour washigh class and room was perfect cleaned every day. breakfast offer was awesome and we had much choices there. also our businesspartners like this hotel.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harraslv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RINHotels, General Manager at RIN Grand Hotel, responded to this review, May 12, 2013
Dear Harraslv

Thank you for your comments about RIN Grand Hotel. We are honoured to read positive feedback about our location and services every time. We promise to continue to surprise our guests with high quality standards and services.

We look forward to having you as a guest at your next visits to Bucharest.
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Sofia, Bulgaria
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Spent a week on a business trip in the hotel. The location is far from the center; nearby there is a shopping center. For a business stay it gives all needed accomodation - good service, good quality of the accomodation, rich breakfast, good internet connection.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank delidim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RINHotels, General Manager at RIN Grand Hotel, responded to this review, May 12, 2013
Dear delidim,

We highly appreciate your comments. We deeply value your feedback, and we sincerely hope that you will stay with us in the future. In the same time, I would like to note that the hotel is only 7 km away from the the touristic and commercial center of the city.
Thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Best regards
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Bucharest, Romania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 12, 2013

Hello, i was here 2 weeks ago, i traveled a lot but in this hotel i felt the best. The breakfest was great, personal great, room great, all was at superlativ, i thought it was a 5 star hotel. The quality of sleep is very good.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Zamfir N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RINHotels, General Manager at RIN Grand Hotel, responded to this review, April 22, 2013
Dear Zamfir N

I would like to thank you for your review on Tripadvisor. Your impression will be shared with entire team. It was a real pleasure having you as a guest.

Looking forward to having you as a guest,
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Bacau, Romania
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 6, 2013

It's one of the best place to stay if you come in Bucharest for a business trip or in weekend holiday. The room is clean and you have plenty of space and warm light. The clime works just great and the bath is awsome.
It's a very nice place.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Marra29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RINHotels, General Manager at RIN Grand Hotel, responded to this review, April 8, 2013
Dear Marra29

Thank you for your time to write the positive comment on RIN Grand Hotel. Both our business and leisure guests appreciate room space and warm atmosphere inside our hotel. We assure that we will continue our efforts to maintain the services at the highest level in our category.

We look forward to having you as a guest at your next visit in Bucharest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about RIN Grand Hotel

Property: RIN Grand Hotel
Address: 7D Vitan - Barzesti Street, Bucharest 042121, Romania
Location: Romania > Bucharest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Bucharest
#33 Luxury Hotel in Bucharest
#36 Business Hotel in Bucharest
Price Range (Based on Average Rates): $
Hotel Class:4 star — RIN Grand Hotel 4*
Number of rooms: 489
Official Description (provided by the hotel):
Built in 2007, RIN Grand Hotel represents the perfect choice for business or leisure travelers, offering an extensive and exclusive variety of services to meet your every need.The hotel is easily accessible, being located just 7 km away from the tourist center of Bucharest, in the southeast of the city. At RIN Grand Hotel we pride ourselves on the excellent service designed to meet any requests, ensuring a unique experience, whether you choose to start your day with a business meeting, to take lunch or dinner, or you just want to relax in the hotel's wellness center. ... more   less 
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Also Known As:
Hotel Rin Grand

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