we arrived at the hostel Saturday around 1 pm, after having previously communicated to them the hour of our arrival.
the house was falling apart, in a terrible conditions, dirty and in total disorder. we were welcomed by a strange young man dressed in dirty clothes, who treated us with the utmost insolence.
we were told that the room wasn't ready, that they didn't have in mind to work that day and that our room would be ready at 9pm!!
we were tired after a 5 hours bus trip and we were treated like [--], with total indifference, and nobody apologized for the situation.
it would have been fair if they had told us that they don't move one finger on Sat. We wouldn't have come there in the first place!!
we left our luggage there, went out, and thanks to the fact that I knew Bucharest, we found another hostel in a half an hour. we went back, took our luggage and left to the other hostel.
awful impression, incredible treatment as clients... repulsive!
- Official Description (provided by the hotel):
- A family owned bed and breakfast, 200m from the Gara de Nord train station on the 780 bus line from Otopeni airport. Single and double en suite rooms, dorms, family suite all enjoying a hot all-you-can-eat pancake breakfast,free WiFi, laundry services, self-catering kitchenette. Located on a quiet side street in a restored 1920's home, Vila 11 gives you an insight into the era of the Orient Express and Old Bucharest. Our home is filled with a personal collection of art, maps, furniture and odd-nots: each with a history to share. Find Deborah or Stefan and ask for a story, they always have at least one to tell. Airport transfer is available contra cost. Because we are a family, kids under 12yrs with parents are free. A home with a history, open to receive company - YOU! ... more less
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